Reviews
Richard at the Woodlands location was outstanding!!! He quickly went right into explaining how the process works and handled everything smoothly. I highly recommend this place, even above CarMax or even Carvana. I checked before coming to this place. The offer here was significantly better!
Richard at the Woodlands location was outstanding!!! He quickly went right into explaining how the process works and handled everything smoothly. I highly recommend this place, even above CarMax or even Carvana. I checked before coming to this place. The offer here was significantly better!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
This place is full of arrogant managers, including Geo, that could care less about the experience of their customers. I came and got an appraisal. Later that day, I contacted the rep to schedule a time to make the sale giving him an hours advanced notice. I arrived and waited 35 minutes to start the paperwork. I was there an hour and a half to sell a vehicle that had already been appraised and sales price agreed. Also be aware of the paperwork. Thiscar wants you to cover any liability resulting from Thiscar test driving your car - should be the other way around. If they kill someone or damage your car, thiscar should be responsible - not you! Would recommend others choose a more organized, honest and respectful company to deal with.
This place is full of arrogant managers, including Geo, that could care less about the experience of their customers. I came and got an appraisal. Later that day, I contacted the rep to schedule a time to make the sale giving him an hours advanced notice. I arrived and waited 35 minutes to start the paperwork. I was there an hour and a half to sell a vehicle that had already been appraised and sales price agreed. Also be aware of the paperwork. Thiscar wants you to cover any liability resulting from Thiscar test driving your car - should be the other way around. If they kill someone or damage your car, thiscar should be responsible - not you! Would recommend others choose a more organized, honest and respectful company to deal with.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The young man that assisted us was very helpful and patient. I did not like the way that they over charge over the book value.
The young man that assisted us was very helpful and patient. I did not like the way that they over charge over the book value.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Overall painless process. Our salesman, Ricky had the vehicle waiting on my arrival, took my test drive and made my purchase. I was pre approved for financing from my bank, so I can’t speak to that but overall, the whole process was very smooth.
Overall painless process. Our salesman, Ricky had the vehicle waiting on my arrival, took my test drive and made my purchase. I was pre approved for financing from my bank, so I can’t speak to that but overall, the whole process was very smooth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike the CEO was such a military friendly person, him and Giovanni both made sure I did not leave the office until I was happy! Thank you!
Mike the CEO was such a military friendly person, him and Giovanni both made sure I did not leave the office until I was happy! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis is a professional, gave us more than a fair offer on our Malibu. Great experience, if you're thinking about it then just come through.
Dennis is a professional, gave us more than a fair offer on our Malibu. Great experience, if you're thinking about it then just come through.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience. No pressure, love the clear, fixed prices and super helpful people. I can't imagine ever choosing to go to another old school dealership. Thanks guys
Great experience. No pressure, love the clear, fixed prices and super helpful people. I can't imagine ever choosing to go to another old school dealership. Thanks guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service. Gave me my asking price and paid me in 30 minutes out the door. Highly recommend cars.com!
Great service. Gave me my asking price and paid me in 30 minutes out the door. Highly recommend cars.com!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
THISCAR has been a great experience. It was fast and I received a very fair price that I was happy with. Dennis was my appraiser and he was very knowledgeable , explained how the numbers were arrived at, and was very personable . I would definitely asks for him. Ashley was an excellent document specialist , walking me through everything in and efficient and friendly manner .
THISCAR has been a great experience. It was fast and I received a very fair price that I was happy with. Dennis was my appraiser and he was very knowledgeable , explained how the numbers were arrived at, and was very personable . I would definitely asks for him. Ashley was an excellent document specialist , walking me through everything in and efficient and friendly manner .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a great experience selling my car. The process was smooth, transparent, and much faster than I expected. The staff was professional, honest, and clearly explained every step. I received a fair price with no hidden fees, and the paperwork was handled efficiently. Overall, it was stress-free and I’d definitely recommend them to anyone looking to sell their car quickly and confidently. Thanks again Dennis and Ashley.
I had a great experience selling my car. The process was smooth, transparent, and much faster than I expected. The staff was professional, honest, and clearly explained every step. I received a fair price with no hidden fees, and the paperwork was handled efficiently. Overall, it was stress-free and I’d definitely recommend them to anyone looking to sell their car quickly and confidently. Thanks again Dennis and Ashley.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase