Reviews
New ecosport
Very helpful salesman, really took his time and explained and went through everything with me. I couldn’t ask for a better salesman to take care of this new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
Buying a car is never fun. Fin (John Finley) was low-key, patient and knowledgeable. It was a pleasant experience to work with someone who gave the options without pressure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience
Maria Springer was an excellent sales agent. She made what normally can be a stressful experience into something easy. From the beginning she listened to my needs and wants while striving to meet them. What is even more special is that she continues to be there for follow up questions and help. If you are looking for your next car you should stop in to see her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 Explorer
Upgraded from a 2015 Explorer to a 2018 Ford Explorer - John Finley was very helpful and enjoyable to work with! I would highly recommend asking for him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant purchase of an explorer
We have been to several dealerships during our married life. We had purchased two prior vehicles here, a windstar when our children were young and an Explorer in 2003. We kept that Explorer for 14 years with no major mechanical issues. We could not wait to get another Explorer. Finn made our purchase a very pleasurable experience. The finance dept did a fantastic job at finding promotions and deals for us. We will be back in three years to turn in our lease and get another car from Downs Ford. I would recommend this dealership highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new Escape
We love our new Escape. Our sales woman Maria was very nice and helped us a lot. We couldn’t be happier with our experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience,would highly recommend
My salesman listened to what I was looking for and accommodated me accordingly.Lindsey was very helpful and followed up on everything important to our deal.We leased 2 cars but we only have 1 Email address,please be sure to credit these employees with 2 purchases.Donna Stephan &Thomas Stephan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
We are a family of Ford, gave us a great deal we can feel good about! Ray worked with us and was very patient, this is our second car at this dealer and we will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great job
Very nice guy, was not pushy and allowed me make my own decisions and overall great, fast service. Will come back again and ask for him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good quick deals
Made the deal over the phone after comparing prices with other dealerships. They had the best deal out of all the dealerships we talked to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
