Reviews
Billy and James were great to work with.
Billy and James were great to work with. Dealership had lots of options and would purchase from Norman Hyundai again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh and Billy were great!
Josh and Billy were great! Everyone was friendly and efficient. Was in and out within a couple of hrs, will definitely remember them next time I need a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth easy process.
Smooth easy process. Happy with my purchase and salesman CJ Dixon thanks again for all your help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billy and Rick were both great, everyone there was.
Billy and Rick were both great, everyone there was. I was very pleased with the experience. Not too high pressure and accommodated my need to be in and out on my lunch break for the test drive. Great place to buy a car and Hyundais are great vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst service ever.
Worst service ever. Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They never listen to customer issues, always backed with cars to service. I bought a calligraphy and was asked to wait for 3 weeks just to check the tpms sensor.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We sincerely regret to hear about your recent experience with our service department, and we appreciate the opportunity to address your concerns. At Norman Hyundai, we are committed to upholding the highest customer service standards, and we strive to treat every customer with the respect and professionalism they deserve. We are incredibly proud of our adherence to the Golden Rule: treating others with the utmost respect. However, we have a responsibility to our employees and our business, and we cannot overlook behaviors that disrupt our work environment. Your attempt to secure a loaner vehicle for three weeks was not in line with our policies and could not be accommodated. While we aim to accommodate all reasonable requests, it is essential for all parties involved to engage respectfully and adhere to our policies. Attempts to manipulate our system or treat our staff unprofessionally do not align with the standards we uphold at Norman Hyundai. We genuinely appreciate your feedback and if you would like to participate in constructive conversation, please contact our management team directly at 405-801-3590. If not, please refrain from making false allegations online out of emotional discourse. We thank you and wish you the best with your future Hyundai services.
Always gave me good service never had any complaints.
Always gave me good service never had any complaints. Only thing is they always changing staff.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly service.
Fast and friendly service. They are true to their word. Would definitely recommend to friends and family. Cj was my salesperson and he made the deal a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billy did an amazing job helping us with our purchase.
Billy did an amazing job helping us with our purchase. He is incredibly knowledgeable and made the whole process one the best we have ever had with no hassles or problems. He truly is a great salesman and I would highly recommend and encourage you to check out Norman Hyundai and make sure to ask for Billy, he has earned our business moving forward and I send everyone I talk to needing a new vehicle to this guy for an exceptional car buying experience. Highly recommend..5 stars ⭐️ across the board. Thank you Billy for help and support.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billy was personable and understanding.
Billy was personable and understanding. He listened to me and helped me to get the car I love.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience I’ve ever had.
Best car buying experience I’ve ever had. Billy and the staff treated my wife and I as family. Highly recommend. I met with the owner of the dealership he was awesome and man of his word. Thank you Norman Hyundai for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car