Reviews
I had the worst expierence buying a vehicle. At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is clause and a customer purschased warrenty. (My first time buying a car this way ) They told me they would handle delivery, Delivery took a little longer than expected to find a carrier... The vehicle was cleaned and prepared for delivery. The delivery was supposed to be at my property. Instead the driver called me to tell me his truck broke down and I have to catch a Uber 1 hour away from my property. When I get there I don't see the truck I see a guy drive my car up to me. He would not give me my keys saying I owed him money. I contacted the police and the dealer. They squared it over phone. Now I look at the vehicle and see a line of dirt and a damaged passenger side rocker panel ... I ask the driver about it he said it was from the truck. I contacted the dealership about the situation. Nothing was done. Now the temporary tag and registration is expired And the dealership is somehow refusing to release the registration and title. As I paid the vehicle off. And still waiting for registration. On top of poor or no comunication. This is bad bussiness. I am a disabled veteran and I am being advised to file with FTC etc. WHERE IS MY REGISTRATION ?
I had the worst expierence buying a vehicle. At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is clause and a customer purschased warrenty. (My first time buying a car this way ) They told me they would handle delivery, Delivery took a little longer than expected to find a carrier... The vehicle was cleaned and prepared for delivery. The delivery was supposed to be at my property. Instead the driver called me to tell me his truck broke down and I have to catch a Uber 1 hour away from my property. When I get there I don't see the truck I see a guy drive my car up to me. He would not give me my keys saying I owed him money. I contacted the police and the dealer. They squared it over phone. Now I look at the vehicle and see a line of dirt and a damaged passenger side rocker panel ... I ask the driver about it he said it was from the truck. I contacted the dealership about the situation. Nothing was done. Now the temporary tag and registration is expired And the dealership is somehow refusing to release the registration and title. As I paid the vehicle off. And still waiting for registration. On top of poor or no comunication. This is bad bussiness. I am a disabled veteran and I am being advised to file with FTC etc. WHERE IS MY REGISTRATION ?
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Great service, great cars, professional and knowledgeable on a large number of cars in stocks. Like a better price, but they are honest and really care about the customer. Thanks for all the updates on the BMW I8 appreciate your help, wish we could have arrived at a price that we both felt was good for us. Thanks again Graham Hazlette, Gaffney, SC
Great service, great cars, professional and knowledgeable on a large number of cars in stocks. Like a better price, but they are honest and really care about the customer. Thanks for all the updates on the BMW I8 appreciate your help, wish we could have arrived at a price that we both felt was good for us. Thanks again Graham Hazlette, Gaffney, SC
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience with Northshore Auto Gallery was one of the more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not Northshore’s fault), the manager Jacob went above and beyond to make sure it was handled immediately and thoroughly. I cannot say enough good things about this business and would certainly buy another car from them in the future.
My experience with Northshore Auto Gallery was one of the more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not Northshore’s fault), the manager Jacob went above and beyond to make sure it was handled immediately and thoroughly. I cannot say enough good things about this business and would certainly buy another car from them in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very unethical and unprofessional dealership. We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair the rims. Not even 24 hrs after we left the dealership, they sold the vehicle to someone else. They sent a TEXT MESSAGE to let us know. After the fact, so many lies were told. Bottomline I would not recommend this dealership.
Very unethical and unprofessional dealership. We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair the rims. Not even 24 hrs after we left the dealership, they sold the vehicle to someone else. They sent a TEXT MESSAGE to let us know. After the fact, so many lies were told. Bottomline I would not recommend this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealership operated in a very unethical and unprofessional manner. My husband and i drove over 200 miles to test drive a vehicle. We stated that we would like to purchase the vehicle after the dealership agreed to fix the OBP port and the scratched rims. Less than 24 hours later they sold the vehicle. The salesperson, Ethan Richard didn't even have the decency to call to say that they sold the vehicle to someone else, he texted him. During the exchange of text messages Ethan told us so many untruth. I would not recommend this dealership to anyone. Very unethical and unprofessional.
This dealership operated in a very unethical and unprofessional manner. My husband and i drove over 200 miles to test drive a vehicle. We stated that we would like to purchase the vehicle after the dealership agreed to fix the OBP port and the scratched rims. Less than 24 hours later they sold the vehicle. The salesperson, Ethan Richard didn't even have the decency to call to say that they sold the vehicle to someone else, he texted him. During the exchange of text messages Ethan told us so many untruth. I would not recommend this dealership to anyone. Very unethical and unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
In a world where dealers play games and pile on additional fees to offset a “hook price”, these guys have none of it. I found what I wanted, they let me experience the vehicle on a. Test drive with no pressure, took care of what I needed to feel good in buying it, and sold it at a fair price. Highly recommend Northshore Auto Gallery. 💯
In a world where dealers play games and pile on additional fees to offset a “hook price”, these guys have none of it. I found what I wanted, they let me experience the vehicle on a. Test drive with no pressure, took care of what I needed to feel good in buying it, and sold it at a fair price. Highly recommend Northshore Auto Gallery. 💯
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic place to get your car!! If you’re looking for someone who genuinely cares about helping you ask for Steven; from the moment I walked in, he was friendly and knowledgeable. Highly recommend!
Fantastic place to get your car!! If you’re looking for someone who genuinely cares about helping you ask for Steven; from the moment I walked in, he was friendly and knowledgeable. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had a great time looking at some great cars. Great prices! Steven provided great information on each car I was interested in without pressuring me. If I buy a car it will be here!
Had a great time looking at some great cars. Great prices! Steven provided great information on each car I was interested in without pressuring me. If I buy a car it will be here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
General Manager Clifton Lowder was exceptional to work with. He went above and beyond to help us find the perfect vehicle. Northshore Auto Gallery is a beautiful dealership and has a great selection of luxury vehicles.
General Manager Clifton Lowder was exceptional to work with. He went above and beyond to help us find the perfect vehicle. Northshore Auto Gallery is a beautiful dealership and has a great selection of luxury vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Good guys that will work for you to get the deal done. They worked later just to make it happen an got a great deal at the end. Highly appreciated an recommended.
Good guys that will work for you to get the deal done. They worked later just to make it happen an got a great deal at the end. Highly appreciated an recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase