Reviews
Gracias a todos por su buen servisio los boy a recomendar
Gracias a todos por su buen servisio los boy a recomendar con mis amigos y mi familia asta pronto
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola Roel, ¡nos alegra mucho que hayas tenido una experiencia tan positiva! No dudes en contactarnos si hay algo más en lo que podamos ayudarte.
Best car buying experience hands down!
Best car buying experience hands down! The process was efficient and quick. Everyone was helpful and friendly, no pressure. This will be the only way I purchase a car from now on.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was satisfied with the overall experience.
Was satisfied with the overall experience. Good communication from my advisor. Provided ride home and ride back to pick up truck. Instructions for oil consumption test were detailed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The entire team and management are very helpful and easy
The entire team and management are very helpful and easy to work with. And a great inventory to chose from. The entire process was seamless. Rafael Benavides takes excellent care of his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Moody, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service.
Great customer service. Anthony has helped with the purchase of multiple vehicles and always a pleasure to work with. Always an easy process. Will be returning for next new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we're happy you found Anthony to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beck & Masten did a great job servicing my ?
Beck & Masten did a great job servicing my ?21 GMC Sierra. Reps were friendly and work was performed quickly. Coffee was great as well. A
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel, we're happy you found Beck & Masten to be so supportive during your experience here at Group 1 Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!
I like the online quotes.
I like the online quotes. It was very easy to see what services were offered and why. It was nice being able to approve/deny services easily from my phone. I DID NOT like how long my car was in repairs with no time estimates. 27 days is an extremely long time to have a rental car ($$$). Most communication on vehicle updates was initiated by me so often left wondering where my truck was in the process and when it would be finished.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Travis, Thank you for taking the time to share your feedback. We’re glad to hear you found our online quoting process helpful and convenient. However, we sincerely apologize for the extended repair time and lack of communication updates during your visit. We understand how frustrating it can be to be without your vehicle for an extended period, and this is certainly not the experience we want our customers to have. We’d like the opportunity to review your situation in more detail and address your concerns directly. At your earliest convenience, please contact us at 832-775-1755 so we can work toward resolving this matter and restoring your confidence in our service. Kind regards, Elvin Carrera Service Manager
My salesman Mike was amazing.
My salesman Mike was amazing. He pulled out the perfect car for me! He put me with Marco in finance who pulled some strings to make it happen! Then as I’m waiting for them to bring my car back around with the tags, the manager comes out to say hi and congratulations! Forgive me I don’t remember his name but he was very nice also! To top it all off, a lot of the guys and girls there have shoe game! Real Sneaker heads know!!! Awesome team! Thanks guys!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service representative each time I get my oil
Great service representative each time I get my oil changed and tires rotated. Very willing to help.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff was very friendly, the service was done quickly
The staff was very friendly, the service was done quickly and I received a complimentary car wash which was a nice thing. I would recommend this location! Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. Please let us know if there is anything else we can do for you; we are more than happy to help!