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Group 1 GMC Coastal Bend

(388 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (361) 310-6386 (361) 310-6386
Used (361) 310-6384 (361) 310-6384
Service (361) 310-6383 (361) 310-6383

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Coastal Bend from DealerRater.

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First and foremost I want to thank Gregory Rodriguez, he

First and foremost I want to thank Gregory Rodriguez, he made my purchasing experience like no other. From the test drive through negotiating a reasonable monthly payment, and finally closing the deal with my vehicle. Gregory was extremely courteous and professional. I usually purchase a new vehicle every 3 to 4 years and I have never dealt with a sales representative like Gregory Rodriguez, he is the reason I will purchase my next vehicle(s) at Capital1from here on. The financial agent Melanie Davis made the financial paperwork effortless, it was simple and she was very informative page per page. I reside in the Rio Grande Valley, and I will definitely make the drive again to purchase my next vehicle in the future. I will definitely recommend Capital 1 to my friends and relatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raymundo, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Coastal Bend! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

They were very fast I was in and out.

They were very fast I was in and out. Custom friendly environment. I was very happy with the Bronco I purchased. Thank you the great Service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Great customer service.

Great customer service. Everyone is so friendly, communication is clear and very detailed. They provide updates as your car is being serviced and even include a video explanation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joslin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great experience.

Great experience. Greg was very helpful and the buying process was quick and easy. They offer a great selection of vehicles. I would definitely recommend Group 1 GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marco, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Coastal Bend. If you have any further questions, please give us a call. We're always happy to help!

The deals offered are great .

The deals offered are great ...I walked in they were able to take my vehicle in right away and promised the time it would be ready...did not let me down

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Veronica, we are so happy to read such a great review about Group 1 GMC Coastal Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

Was shopping for a used car for a kid?

Was shopping for a used car for a kid?s first truck. Tiffany, Melanie and everyone at the dealership were incredibly helpful and friendly. They made the process easy, and went out of their way to make the deal happen. I strongly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Roberto Vasquez is always very professional and very

Roberto Vasquez is always very professional and very friendly. The staff is also very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we're happy you found Roberto to be so supportive during your experience here at Group 1 GMC Coastal Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Awesome salesman ( Epi) worked hard to put me in a

Awesome salesman ( Epi) worked hard to put me in a vehicle i love ❤️ and he's supervisor did awesome job.Thank you so much 💓 I recommend everyone to go (GROUP 1 GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great customer service, was very pleased with the service

Great customer service, was very pleased with the service performed on my car. .Great staff, they know their job and they take care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Herlinda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great customer service thumbs up for Rex Reynolds very

Great customer service thumbs up for Rex Reynolds very nice and very helpful I would highly recommend this store

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Gracie, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!