CDJR of Leesburg

I had a horrible experience the 1st time I dealt with and purchased from this dealership. However this time around my sales woman was great. Very helpful very knowledgeable and not pushy. Also the sales manager I dealt with this time was very helpful in trying to get me out of the vehicle I had purchased from them not long ago. The only issue I currently have with cdjr is they make you purchase there advantage plan no matter what when purchasing a vehicle. It is around $3000 and even though I just purchased it and never used it they made me purchase it again which I think is absurd. They should not tack on fees or force someone to pay for essentially a cleaning/light service type plan that will not be useful.

Great service, knowledgeable, fast service. Prompt response. On pointl at all times. Outstanding customer Rep.

John and Charles worked very hard putting together a lease arrangement that would work with my needs, they were great! Thanks for all your hard work!

Service center is in disarray, staff, with a few exceptions, does not seem to know what customer service is, and one of the issues I asked to be fixed was not.

The car is all I have ever wished for. Very Comfortable! A truly nice car!

I took my car in for passenger side floor board being wet they told me it’s the windshield. That was untrue after picking it up between that night and next morning there was no rain and guess what was in my floorboard more water. It a clogged drain . I will never go back to them and I don’t suggest nobody else go there . Every since Bill Byran was bought out they have went down not only did they fraud myself but also the windshield also I will be containing someone and make a formal complaint guess what I work at hospital and I will tell o

To much time waiting for paper work four hours in person over three days that SUCKS

I am very happy with the really great service overall! I will return for future service.

Ryan was so helpful as we were out of town over a holiday week and my son’s check engine light came on. They were able to get the car diagnosed and fixed and got him back on the road safely back to college.

I like not needing an appointment for an oil change and tire rotation. The only problem with this visit is the tech forgot to do the tire rotation. The advisor said they would do it at my next visit. At least she offered a solution. I will go to another shop for my rotation. I doubt anyone will read this review.