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Delray Hyundai

(3,353 reviews)
2017 national dealer award
View 10 awards
2017 national dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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(3,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Delray Hyundai from DealerRater.

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Not enough staff to deal with customer demand. Service staff seems overwhelmed. More loaner vehicles needed...I had to pay for a rental which out a strain on my budget! No service was completed on my vehicle because I was told that the issue with my trunk could not be identified..as it seemed to working properly when taken in for service. Trunk previously was not opening when taken in for service. When attempting to schedule an oil change 2 months prior,I was told that the wait was 1 month in order to get an appointment.Went to another company to get my oil changed as the light was continually blinking to change oil soon. Please get additional staff for service department.

Not enough staff to deal with customer demand. Service staff seems overwhelmed. More loaner vehicles needed...I had to pay for a rental which out a strain on my budget! No service was completed on my vehicle because I was told that the issue with my trunk could not be identified..as it seemed to working properly when taken in for service. Trunk previously was not opening when taken in for service. When attempting to schedule an oil change 2 months prior,I was told that the wait was 1 month in order to get an appointment.Went to another company to get my oil changed as the light was continually blinking to change oil soon. Please get additional staff for service department.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a wonderful experience with Eli Lopez. I was very impressed how knowledgeable he was. Also Eli wanted to answer any questions and get answers immediately. He wanted to make me very happy with my purchase

I had a wonderful experience with Eli Lopez. I was very impressed how knowledgeable he was. Also Eli wanted to answer any questions and get answers immediately. He wanted to make me very happy with my purchase

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They added on $300.00 charge for paint paint protection that was not ordered this was over and above the out the door quoted price.

They added on $300.00 charge for paint paint protection that was not ordered this was over and above the out the door quoted price.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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i can't say enough good things about Patricia Diaz and the staff at Delray Hyundai. Everyone was friendly and professional, but Patricia went above and beyond in explaining everything to me and making sure I was comfortable with my vehicle. We are new to the area so Patricia even explained the registration process. I highly recommend Delray Hyundai to anyone looking for honesty and integrity from a dealership

i can't say enough good things about Patricia Diaz and the staff at Delray Hyundai. Everyone was friendly and professional, but Patricia went above and beyond in explaining everything to me and making sure I was comfortable with my vehicle. We are new to the area so Patricia even explained the registration process. I highly recommend Delray Hyundai to anyone looking for honesty and integrity from a dealership

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a wonderful experience purchasing my I was treated with kindness, respect, and professionalism! The staff was friendly, helpful, and patient, taking the time to answer all my questions and making sure I was comfortable with my purchase.

I had a wonderful experience purchasing my I was treated with kindness, respect, and professionalism! The staff was friendly, helpful, and patient, taking the time to answer all my questions and making sure I was comfortable with my purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our salesman onray was a pleasure to meet and work with we bought a new 2026 hyundai kona from him and it was truly a great experience

Our salesman onray was a pleasure to meet and work with we bought a new 2026 hyundai kona from him and it was truly a great experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Service outstanding from parking my car to pickup. My Rep. is second to none, she fabulous … very patient and thorough to all of my needs!

Customer Service outstanding from parking my car to pickup. My Rep. is second to none, she fabulous … very patient and thorough to all of my needs!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Asistí con mi hija al piso de ventas de Hunday en Delray Beach y la experiencia desde un primer momento fue muy positiva. Fuimos atendidos por el sales person JULIO TORRES, un latino nacido en Puerto Rico, quien escuchó nuestros planteamientos con mucha atención y nos preguntó si :” estábamos dispuestos a salir esa misma tarde con un carro nuevo si la empresa nos ofrecía una oferta acorde a nuestras posibilidades “ . La respuesta nuestra fue : SI . El Sr JULIO se apersonó, involucrándose rápidamente en tratar de satisfacer nuestras expectativas, con el apoyo del General manager PEDRO ROMÁN, esta gente hizo una una serie de cálculos en su computadora y en menos de 10 minutos nos presentaron una oferta , que fue estudiada por nosotros y que satisfizo las expectativas de nuestras posibilidades; de manera tal que en menos de 30 minutos ya habíamos concretado el negocio, y nos fuimos con el vendedor al parking para seleccionar el color . Al unísono el gerente de finanzas LAURENT fue preparando toda la documentación para la firma tanto mía, como de esposa como CO OWNER y el personal de servicio técnico dando los últimos arreglos de inspección a la camioneta. Y felizmente salimos con nuestra nueva adquisición una Tucson2026 destacando la amabilidad del personal que nos atendió y sobre todo la empatía, el excelente trato , don de gente , y el profesionalismo del encargado de la venta el Sr JULIO TORRES , quien merece 5 estrellas por su labor.

Asistí con mi hija al piso de ventas de Hunday en Delray Beach y la experiencia desde un primer momento fue muy positiva. Fuimos atendidos por el sales person JULIO TORRES, un latino nacido en Puerto Rico, quien escuchó nuestros planteamientos con mucha atención y nos preguntó si :” estábamos dispuestos a salir esa misma tarde con un carro nuevo si la empresa nos ofrecía una oferta acorde a nuestras posibilidades “ . La respuesta nuestra fue : SI . El Sr JULIO se apersonó, involucrándose rápidamente en tratar de satisfacer nuestras expectativas, con el apoyo del General manager PEDRO ROMÁN, esta gente hizo una una serie de cálculos en su computadora y en menos de 10 minutos nos presentaron una oferta , que fue estudiada por nosotros y que satisfizo las expectativas de nuestras posibilidades; de manera tal que en menos de 30 minutos ya habíamos concretado el negocio, y nos fuimos con el vendedor al parking para seleccionar el color . Al unísono el gerente de finanzas LAURENT fue preparando toda la documentación para la firma tanto mía, como de esposa como CO OWNER y el personal de servicio técnico dando los últimos arreglos de inspección a la camioneta. Y felizmente salimos con nuestra nueva adquisición una Tucson2026 destacando la amabilidad del personal que nos atendió y sobre todo la empatía, el excelente trato , don de gente , y el profesionalismo del encargado de la venta el Sr JULIO TORRES , quien merece 5 estrellas por su labor.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Frank at the service was great. Great communication and completed the service on time. Thank you.

Frank at the service was great. Great communication and completed the service on time. Thank you.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mark was wonderful and kept me in the loop with everything. He was very helpful

Mark was wonderful and kept me in the loop with everything. He was very helpful

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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