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Ford of Harvey

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (552 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (877) 227-0779 (877) 227-0779
Used (855) 374-4785 (855) 374-4785
Service (855) 356-6315 (855) 356-6315

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Harvey from DealerRater.

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Great Job

I have been very pleased with the people at Don Bohn Ford, and the great job of servicing my truck. Zero complaints from me with Don Bohn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Oil change special

The service fast friendly. They kept me updated on everything going on throughout my wait. I was contacted when they found something that needed my immediate attention and I was able to respond in real time,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Service

So I’m back at Ford because the door does not open from the outside. While my car is there the diagnostic reveals the engine mount coming apart. I have had so much trouble with my escape but dealing with Terry there is always a light at the end of the tunnel. Thanks Terry for always helping out and giving great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Always good servicel

This is a great dealership. Practically new, clean, nice amenities, i.e, coffee, etc. Friendly service. Although they are very busy and the waist is sometimes a little long. However, they have shuttle service if you don't want to wait. I am always satisfied with the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Service Dept

My F150 had a recall, so I took it in and Melvin was a great help and he was able to get my truck in and out very quickly. I'd recommend Melvin and Bohn Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Great service dept

I am very pleased with the service I receive at Dohn Bohn Ford. The ease of dropping off and picking up my vehicle and the service advisers are friendly. I will continue to use this service. Thanks Robin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Total repair/maintenance experience

From calling in to make the appointment, to diagnostic to fixing the problem and when I asked if something else could be done and they said yes, and was able to do it in the same time frame as the original repair was remarkable! Customer service and mechanic communication is in sync with each other. Over all a very well structured dealership. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Service

They diagnosed my issues on my truck very quickly and had a response to me same day. Currently I’m waiting on a response from Ford on warranty issues.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Great

Always treat me nice here. This is where I bought all of my vehicles. They listen to what I want and made it happen. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ms. Deanna Is the best

This dealership experience was amazing. Well worth the drive me and my wife took to go there. It was so fast and everyone was easy to deal with! Only If I could give this dealership 10 Stars. Also Ms Deanna was amazing! I will be back for another purchase very soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.