Reviews
My husband and I decided it was time to look into purchasing a car. As we were about to pass Priority Chevrolet my husband said " Let's start here ". What a great decision! We met Mr James McPherson. We told him we were interested in the Traverse Chevrolet. He immediately began to show us what he had on the lot. There was one exactly like I wanted. However I told Mr McPherson I wanted to think it over a day or two. Before we left his manager Mr Arnell Johnson came over and introduced himself. He was very polite, warm and friendly. Again I stated I was going to think about the car and get back with them. The procrastinating was really on my part. When we went back the car had been sold! I was so disappointed but I could only blame myself. Mr McPherson and Mr Johnson assured me they would do their best to locate another Traverse of my choice. Within the next two days they came through. We brought our beautiful 2027 Traverse Chevrolet. I love it! As for Mr McPherson, there aren't enough words to express our gratitude and appreciation of his professional salesmanship. He is a jewel and I can't say enough about his patience because I was so back and forth with lots of questions. Through out the entire sale he never showed any frustration or any sign I was getting on his nerves. Both my husband and I are so impressed with how knowledgeable he is about the cars and also how willing he is to help us with information since we purchased our car. There's no doubt we will recommend him to anyone we know that's looking to purchase a car. Much appreciation to Mr James McPherson. Thanks also to Mr Arnell Johnson and the rest of the team. You all have made Mr & Mrs Earl very satisfied and happy
My husband and I decided it was time to look into purchasing a car. As we were about to pass Priority Chevrolet my husband said " Let's start here ". What a great decision! We met Mr James McPherson. We told him we were interested in the Traverse Chevrolet. He immediately began to show us what he had on the lot. There was one exactly like I wanted. However I told Mr McPherson I wanted to think it over a day or two. Before we left his manager Mr Arnell Johnson came over and introduced himself. He was very polite, warm and friendly. Again I stated I was going to think about the car and get back with them. The procrastinating was really on my part. When we went back the car had been sold! I was so disappointed but I could only blame myself. Mr McPherson and Mr Johnson assured me they would do their best to locate another Traverse of my choice. Within the next two days they came through. We brought our beautiful 2027 Traverse Chevrolet. I love it! As for Mr McPherson, there aren't enough words to express our gratitude and appreciation of his professional salesmanship. He is a jewel and I can't say enough about his patience because I was so back and forth with lots of questions. Through out the entire sale he never showed any frustration or any sign I was getting on his nerves. Both my husband and I are so impressed with how knowledgeable he is about the cars and also how willing he is to help us with information since we purchased our car. There's no doubt we will recommend him to anyone we know that's looking to purchase a car. Much appreciation to Mr James McPherson. Thanks also to Mr Arnell Johnson and the rest of the team. You all have made Mr & Mrs Earl very satisfied and happy
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mr. & Mrs. Earl, for your wonderful review! We’re thrilled to hear about your experience at Priority Chevrolet Greenbrier and your purchase of the 2027 Chevrolet Traverse. It’s great to know that James and Arnell provided the assistance you needed throughout the process. Your kind words about their professionalism and patience mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Traverse! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043
Mr. James McPhearson's professional, efficient Salesmanship provided a great experience purchasing my Equinox. Excellence!
Mr. James McPhearson's professional, efficient Salesmanship provided a great experience purchasing my Equinox. Excellence!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My husband and I went to Priority Chevrolet to look at the Traverse cars. Mr James McPherson had been recommended to us and what a blessing. He's an awesome Salesman! We were so impressed with his knowledge of the car and his patience was outstanding as I had lots of questions and I kept going back and forth. Through out the whole ordeal he remained professional and friendly. Based on what we told him we were looking for he presented us with a Traverse that we really liked. However I procrastinated and said " We'll get back with you". Bad decision...when we came back a few days later...that car had been sold. My fault completely. Mr McPherson told us he'd do some searching to see if he could get one for us. His manager Mr Arnell Johnson came into the office and introduced himself...very warm and friendly. He assured us they would take good care of us and being in the hands of Mr McPherson he knew everything would work out fine. It did...two days later we got the call...our car was there! We have a beautiful 2027 Traverse! I truly love it! Thank you Mr James McPherson, Mr Arnell Johnson and the rest of the team. Everything went smooth and there was never any stress. Bless you all for a job well done. Again Mr McPherson... you are awesome!
My husband and I went to Priority Chevrolet to look at the Traverse cars. Mr James McPherson had been recommended to us and what a blessing. He's an awesome Salesman! We were so impressed with his knowledge of the car and his patience was outstanding as I had lots of questions and I kept going back and forth. Through out the whole ordeal he remained professional and friendly. Based on what we told him we were looking for he presented us with a Traverse that we really liked. However I procrastinated and said " We'll get back with you". Bad decision...when we came back a few days later...that car had been sold. My fault completely. Mr McPherson told us he'd do some searching to see if he could get one for us. His manager Mr Arnell Johnson came into the office and introduced himself...very warm and friendly. He assured us they would take good care of us and being in the hands of Mr McPherson he knew everything would work out fine. It did...two days later we got the call...our car was there! We have a beautiful 2027 Traverse! I truly love it! Thank you Mr James McPherson, Mr Arnell Johnson and the rest of the team. Everything went smooth and there was never any stress. Bless you all for a job well done. Again Mr McPherson... you are awesome!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience working with James McPhearson on the purchase of my new 2027 Traverse Z71. He made the entire process smooth and easy, provided excellent customer service, and was very knowledgeable about the vehicle. James even took the time to make sure my Apple CarPlay was working perfectly before I left the lot. I highly recommend working with James if you’re looking for a knowledgeable and helpful salesperson!
I had a great experience working with James McPhearson on the purchase of my new 2027 Traverse Z71. He made the entire process smooth and easy, provided excellent customer service, and was very knowledgeable about the vehicle. James even took the time to make sure my Apple CarPlay was working perfectly before I left the lot. I highly recommend working with James if you’re looking for a knowledgeable and helpful salesperson!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Dan! We're pleased to hear you had a great experience with James during your purchase of the 2027 Chevrolet Traverse Z71. It's great to know that he made the process smooth and ensured your Apple CarPlay was set up perfectly. We appreciate your recommendation and look forward to welcoming you back to Priority Chevrolet Greenbrier for any future needs! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043
BEWARE OF ADD ONS THAT IS NOT LISTED ON THEIR WEBSITE I would give this location zero stars if I could I called on Friday night about a tahoe on their website and i spoke with James I told him i have been looking at other tahoes and I have quotes of between 6500 and 7000 off msrp he told me he would do 7k off the msrp I told him that was great and I would be down there the next day . i arrived at the dealer found James and proceeded to look at the tahoe and I decided i wanted it and let's get the out the door price.i was expecting a price to come back of about $66800 and much to my surprise the price was over 70k I asked James why is the price much higher than what is listed on their website he said the tahoe had some accessories installed. I told him i did not want the accessories as they would not fit my needs he stated that they are already on the truck and they could not be removed . i showed him there was no accessories listed on the website in the price of the truck and even in the fine print it even stated that the accessories are optional . both tahoes from the other dealers had no add ons and was showed the discount I stated. I told him that all the dealers add accessories to their cars and dont list them on their website. and james said this is the price take it or leave it so i left. I decided to come back in and speak with an manager and I was intercepted by james and I told him i drove 2 hrs to get down there and I feel that I was not treated fairly so he said let me see what I can do. While waiting I received a call that I was needed at my work ASAP. i didn't see james in site so I headed for my car and proceeded to leave . after I pulled out of my parking space I see james coming out the door. i rolled down the window and before I could get a word out he said I not going to chase you down I told him that i had an emergency to tend to and I had to go. I ended up receiving a text to my phone and you will see it below for your judgements I believe that if you are going to advertise a price on line be sure of there are any add on they need to be listed with them not being listed i truly believe that they are not in compliance with FTC Regulations
BEWARE OF ADD ONS THAT IS NOT LISTED ON THEIR WEBSITE I would give this location zero stars if I could I called on Friday night about a tahoe on their website and i spoke with James I told him i have been looking at other tahoes and I have quotes of between 6500 and 7000 off msrp he told me he would do 7k off the msrp I told him that was great and I would be down there the next day . i arrived at the dealer found James and proceeded to look at the tahoe and I decided i wanted it and let's get the out the door price.i was expecting a price to come back of about $66800 and much to my surprise the price was over 70k I asked James why is the price much higher than what is listed on their website he said the tahoe had some accessories installed. I told him i did not want the accessories as they would not fit my needs he stated that they are already on the truck and they could not be removed . i showed him there was no accessories listed on the website in the price of the truck and even in the fine print it even stated that the accessories are optional . both tahoes from the other dealers had no add ons and was showed the discount I stated. I told him that all the dealers add accessories to their cars and dont list them on their website. and james said this is the price take it or leave it so i left. I decided to come back in and speak with an manager and I was intercepted by james and I told him i drove 2 hrs to get down there and I feel that I was not treated fairly so he said let me see what I can do. While waiting I received a call that I was needed at my work ASAP. i didn't see james in site so I headed for my car and proceeded to leave . after I pulled out of my parking space I see james coming out the door. i rolled down the window and before I could get a word out he said I not going to chase you down I told him that i had an emergency to tend to and I had to go. I ended up receiving a text to my phone and you will see it below for your judgements I believe that if you are going to advertise a price on line be sure of there are any add on they need to be listed with them not being listed i truly believe that they are not in compliance with FTC Regulations
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
We acknowledge your review and are currently looking into the events you’ve detailed.
Great service, great value! I just purchased a new Silverado from James Mcphearson ,it was the most comfortable buying experience I have ever had. It is great dealing with someone that cares and keeps his word .I had a great experience with everyone involved, sales,management,finance and especially Miguel in service that stopped what he was doing to reassure me my tire pressure was correct.If you need any form of transportation,go see James M.
Great service, great value! I just purchased a new Silverado from James Mcphearson ,it was the most comfortable buying experience I have ever had. It is great dealing with someone that cares and keeps his word .I had a great experience with everyone involved, sales,management,finance and especially Miguel in service that stopped what he was doing to reassure me my tire pressure was correct.If you need any form of transportation,go see James M.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re delighted to hear that you had such a great experience purchasing your new Chevrolet Silverado at Priority Chevrolet Greenbrier. It's fantastic to know that James and the team, including Miguel, were able to provide you with the exceptional service and reassurance you deserve. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043
The 2026 chevrolet 2500HD is the second purchase from Priority Chevorlet. The salesman James McPherson and the sales team did an excellent job of finding what I was looking for.
The 2026 chevrolet 2500HD is the second purchase from Priority Chevorlet. The salesman James McPherson and the sales team did an excellent job of finding what I was looking for.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Leanne! We are delighted to hear that you chose Priority Chevrolet Greenbrier for your second purchase and that James and our sales team were able to assist you in finding the 2026 Chevrolet 2500HD. We appreciate your support and look forward to serving you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043
I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy (I’m probably spelling her name wrong), and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!
I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy (I’m probably spelling her name wrong), and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear about your amazing experience at Priority Chevrolet Greenbrier, especially with James and Kristy. It's great to know that you found the process of purchasing your 2026 Chevrolet Trailblazer to be smooth and stress-free. We appreciate your recommendations and look forward to assisting you again! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043
I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy, and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!
I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy, and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Let me tell you how grateful I am to this dealership right here. About 4 months I purchased a 2021 Chevy Trailblazer from Mr. James Mcphearson. About a month ago I was involved in a flash flood. About 48 hrs ago my insurance totaled out my brand new trailblazer due to electrical issues from the flood. I was devastated. I’m like what am I gonna do? I don’t have money to buy another car. I cried my eyes out. Out of the blue, I got a text from Mr. Mcphearson asking me if I was looking for another vehicle. I turned right around and called him crying my eyes out to him letting him know what had just happened to my brand new trailblazer. He was like Miss Blair. Don’t worry about it. I got you and started asking me questions. I gave him my information. By the end of the day he was like can you come up to the dealership? I’m like what I can’t at the moment, but I can be there first thing in the morning so the next morning I walked into Priority Chevrolet, Mr. Mcphearson greeted me with a hug and said you’re gonna be just fine. I got you. Mr. McPhearson, his sales manager and Eddie surprised me with keys to a brand new 2026 Chevy Trax. I’m like what??? What??? I started crying OMG. Mcphearson introduced me to his sales manager who help put this together and I gave him a big hug telling him thank you so much. Mr. Mcphearson took me out side to my new Trax and I just couldn’t believe what was happening. Mr. Mcphearson told me always have faith, you never know when your going to be blessed. Eddie helped me out with my payment plans and we had a nice conversation, I was still in shock. This team is absolutely amazing just F**king amazing. You don’t run into a lot of sales people who actually cares about their customers and this is one dealership and the team who absolutely makes sure you are good!! Again thank you guys for saving me. I had no idea what I was going to do. I live in Elizabeth City and I work in Norfolk. Bless you guys!!! I really had no idea what I was going to do to resolve my transportation issue. Mr. Mcphearson and team, you guys are forever my team. You have a royal client till the end. Bless every single one of you🙏🏼🫶🏼💯
Let me tell you how grateful I am to this dealership right here. About 4 months I purchased a 2021 Chevy Trailblazer from Mr. James Mcphearson. About a month ago I was involved in a flash flood. About 48 hrs ago my insurance totaled out my brand new trailblazer due to electrical issues from the flood. I was devastated. I’m like what am I gonna do? I don’t have money to buy another car. I cried my eyes out. Out of the blue, I got a text from Mr. Mcphearson asking me if I was looking for another vehicle. I turned right around and called him crying my eyes out to him letting him know what had just happened to my brand new trailblazer. He was like Miss Blair. Don’t worry about it. I got you and started asking me questions. I gave him my information. By the end of the day he was like can you come up to the dealership? I’m like what I can’t at the moment, but I can be there first thing in the morning so the next morning I walked into Priority Chevrolet, Mr. Mcphearson greeted me with a hug and said you’re gonna be just fine. I got you. Mr. McPhearson, his sales manager and Eddie surprised me with keys to a brand new 2026 Chevy Trax. I’m like what??? What??? I started crying OMG. Mcphearson introduced me to his sales manager who help put this together and I gave him a big hug telling him thank you so much. Mr. Mcphearson took me out side to my new Trax and I just couldn’t believe what was happening. Mr. Mcphearson told me always have faith, you never know when your going to be blessed. Eddie helped me out with my payment plans and we had a nice conversation, I was still in shock. This team is absolutely amazing just F**king amazing. You don’t run into a lot of sales people who actually cares about their customers and this is one dealership and the team who absolutely makes sure you are good!! Again thank you guys for saving me. I had no idea what I was going to do. I live in Elizabeth City and I work in Norfolk. Bless you guys!!! I really had no idea what I was going to do to resolve my transportation issue. Mr. Mcphearson and team, you guys are forever my team. You have a royal client till the end. Bless every single one of you🙏🏼🫶🏼💯
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your heartfelt experience with us at Priority Chevrolet Greenbrier, Desha! We're incredibly grateful for your kind words about James and our team. It's our priority to support our customers, and we're pleased to hear how we could help you during such a challenging time. Congratulations on your new 2026 Chevrolet Trax. We look forward to serving you for many years to come. Thank you again for choosing us! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043
All love from here always🫶🏼🫶🏼🫶🏼‼️