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Priority Chevrolet Greenbrier

(442 reviews)

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(442 reviews)

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Great service, great value! I just purchased a new Silverado from James Mcphearson ,it was the most comfortable buying experience I have ever had. It is great dealing with someone that cares and keeps his word .I had a great experience with everyone involved, sales,management,finance and especially Miguel in service that stopped what he was doing to reassure me my tire pressure was correct.If you need any form of transportation,go see James M.

Great service, great value! I just purchased a new Silverado from James Mcphearson ,it was the most comfortable buying experience I have ever had. It is great dealing with someone that cares and keeps his word .I had a great experience with everyone involved, sales,management,finance and especially Miguel in service that stopped what he was doing to reassure me my tire pressure was correct.If you need any form of transportation,go see James M.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review! We’re delighted to hear that you had such a great experience purchasing your new Chevrolet Silverado at Priority Chevrolet Greenbrier. It's fantastic to know that James and the team, including Miguel, were able to provide you with the exceptional service and reassurance you deserve. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

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The 2026 chevrolet 2500HD is the second purchase from Priority Chevorlet. The salesman James McPherson and the sales team did an excellent job of finding what I was looking for.

The 2026 chevrolet 2500HD is the second purchase from Priority Chevorlet. The salesman James McPherson and the sales team did an excellent job of finding what I was looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Leanne! We are delighted to hear that you chose Priority Chevrolet Greenbrier for your second purchase and that James and our sales team were able to assist you in finding the 2026 Chevrolet 2500HD. We appreciate your support and look forward to serving you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

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I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy (I’m probably spelling her name wrong), and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!

I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy (I’m probably spelling her name wrong), and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear about your amazing experience at Priority Chevrolet Greenbrier, especially with James and Kristy. It's great to know that you found the process of purchasing your 2026 Chevrolet Trailblazer to be smooth and stress-free. We appreciate your recommendations and look forward to assisting you again! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

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I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy, and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!

I had an amazing experience at Priority Chevrolet! James McPherson was absolutely awesome from start to finish. He helped me get my 2026 Chevrolet Trailblazer, and his customer service was truly 10/10. He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I also want to give a huge shoutout to Kristy in the finance department. She was amazing as well and made sure everything was explained and handled professionally. This is actually my second vehicle purchased from Priority Chevrolet, and both experiences have been amazing. The staff has always been professional, helpful, and welcoming. I highly recommend James, Kristy, and Priority Chevrolet to anyone looking to purchase a vehicle. They definitely took great care of me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Let me tell you how grateful I am to this dealership right here. About 4 months I purchased a 2021 Chevy Trailblazer from Mr. James Mcphearson. About a month ago I was involved in a flash flood. About 48 hrs ago my insurance totaled out my brand new trailblazer due to electrical issues from the flood. I was devastated. I’m like what am I gonna do? I don’t have money to buy another car. I cried my eyes out. Out of the blue, I got a text from Mr. Mcphearson asking me if I was looking for another vehicle. I turned right around and called him crying my eyes out to him letting him know what had just happened to my brand new trailblazer. He was like Miss Blair. Don’t worry about it. I got you and started asking me questions. I gave him my information. By the end of the day he was like can you come up to the dealership? I’m like what I can’t at the moment, but I can be there first thing in the morning so the next morning I walked into Priority Chevrolet, Mr. Mcphearson greeted me with a hug and said you’re gonna be just fine. I got you. Mr. McPhearson, his sales manager and Eddie surprised me with keys to a brand new 2026 Chevy Trax. I’m like what??? What??? I started crying OMG. Mcphearson introduced me to his sales manager who help put this together and I gave him a big hug telling him thank you so much. Mr. Mcphearson took me out side to my new Trax and I just couldn’t believe what was happening. Mr. Mcphearson told me always have faith, you never know when your going to be blessed. Eddie helped me out with my payment plans and we had a nice conversation, I was still in shock. This team is absolutely amazing just F**king amazing. You don’t run into a lot of sales people who actually cares about their customers and this is one dealership and the team who absolutely makes sure you are good!! Again thank you guys for saving me. I had no idea what I was going to do. I live in Elizabeth City and I work in Norfolk. Bless you guys!!! I really had no idea what I was going to do to resolve my transportation issue. Mr. Mcphearson and team, you guys are forever my team. You have a royal client till the end. Bless every single one of you🙏🏼🫶🏼💯

Let me tell you how grateful I am to this dealership right here. About 4 months I purchased a 2021 Chevy Trailblazer from Mr. James Mcphearson. About a month ago I was involved in a flash flood. About 48 hrs ago my insurance totaled out my brand new trailblazer due to electrical issues from the flood. I was devastated. I’m like what am I gonna do? I don’t have money to buy another car. I cried my eyes out. Out of the blue, I got a text from Mr. Mcphearson asking me if I was looking for another vehicle. I turned right around and called him crying my eyes out to him letting him know what had just happened to my brand new trailblazer. He was like Miss Blair. Don’t worry about it. I got you and started asking me questions. I gave him my information. By the end of the day he was like can you come up to the dealership? I’m like what I can’t at the moment, but I can be there first thing in the morning so the next morning I walked into Priority Chevrolet, Mr. Mcphearson greeted me with a hug and said you’re gonna be just fine. I got you. Mr. McPhearson, his sales manager and Eddie surprised me with keys to a brand new 2026 Chevy Trax. I’m like what??? What??? I started crying OMG. Mcphearson introduced me to his sales manager who help put this together and I gave him a big hug telling him thank you so much. Mr. Mcphearson took me out side to my new Trax and I just couldn’t believe what was happening. Mr. Mcphearson told me always have faith, you never know when your going to be blessed. Eddie helped me out with my payment plans and we had a nice conversation, I was still in shock. This team is absolutely amazing just F**king amazing. You don’t run into a lot of sales people who actually cares about their customers and this is one dealership and the team who absolutely makes sure you are good!! Again thank you guys for saving me. I had no idea what I was going to do. I live in Elizabeth City and I work in Norfolk. Bless you guys!!! I really had no idea what I was going to do to resolve my transportation issue. Mr. Mcphearson and team, you guys are forever my team. You have a royal client till the end. Bless every single one of you🙏🏼🫶🏼💯

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your heartfelt experience with us at Priority Chevrolet Greenbrier, Desha! We're incredibly grateful for your kind words about James and our team. It's our priority to support our customers, and we're pleased to hear how we could help you during such a challenging time. Congratulations on your new 2026 Chevrolet Trax. We look forward to serving you for many years to come. Thank you again for choosing us! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

Consumer response

All love from here always🫶🏼🫶🏼🫶🏼‼️

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The sales person, James McPhearson was absolutely awesome! He was very patient with us and is very knowledgeable of the vehicles on the lot. We appreciate the time he took to find out our needs, life styles and goals to make sure we were getting a vehicle that fits for us and our family. His eagerness and willingness to explain in detail about the various vehicles helped a great deal for us making a decision on which vehicle that was right for us. I would like to thank the rest of the Priority Chevy family for their hospitality and ensuring we were good and taken care of. The gentlemen who sealed the deal for us was awesome as well! He took the time to explain each and every document and answered every question we had before we gave him our arm and leg for collateral (LOL). We'll have pleasure in letting our friends and family know that if they need some wheels head to Priority Chevrolet. Thank you all very much!

The sales person, James McPhearson was absolutely awesome! He was very patient with us and is very knowledgeable of the vehicles on the lot. We appreciate the time he took to find out our needs, life styles and goals to make sure we were getting a vehicle that fits for us and our family. His eagerness and willingness to explain in detail about the various vehicles helped a great deal for us making a decision on which vehicle that was right for us. I would like to thank the rest of the Priority Chevy family for their hospitality and ensuring we were good and taken care of. The gentlemen who sealed the deal for us was awesome as well! He took the time to explain each and every document and answered every question we had before we gave him our arm and leg for collateral (LOL). We'll have pleasure in letting our friends and family know that if they need some wheels head to Priority Chevrolet. Thank you all very much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing review! We're pleased to hear that James provided you with exceptional service and took the time to understand your family's needs. It’s great to know that our staff at Priority Chevrolet Greenbrier made your experience enjoyable and informative. Our team truly appreciates your kind words and your willingness to recommend us to friends and family. We look forward to serving you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

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I recently purchased a 2027 Equinox from Priority Chevrolet. James McPherson was our sales representative and truly went out of his way to make the purchase and the transition to the 2027 Equinox upgrades seamless! He is the reason why we return to this dealership to purchase our cars! He is the best!

I recently purchased a 2027 Equinox from Priority Chevrolet. James McPherson was our sales representative and truly went out of his way to make the purchase and the transition to the 2027 Equinox upgrades seamless! He is the reason why we return to this dealership to purchase our cars! He is the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Fran! We’re happy to hear that you had a seamless experience purchasing your 2027 Chevrolet Equinox at Priority Chevrolet Greenbrier. It’s great to know that James provided exceptional service and contributed to your decision to return to our dealership. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

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Fast, friendly service with outstanding customer care—they made the entire car-buying experience easy and stress-free!

Fast, friendly service with outstanding customer care—they made the entire car-buying experience easy and stress-free!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking a moment to share your visit! We’re glad to hear that you had a fast and friendly experience at Priority Chevrolet Greenbrier. Our team is dedicated to making the car-buying process easy and stress-free, and it’s wonderful to know we succeeded. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

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Still trying to get in contact with them about this situation. I call every day, hoping that the company would hold to what they said. "I didn't have to take the car to anyone else, they would make sure that the car will be fixed and running." What if this was your mother, daughter, or son? I work hard for my money and taking care of my kid. My son should be able to have the life he deserves this incident has really put a hold on all of that. Took the dearest thing to my heart and that's providing for my son. I have all documentation also.

Still trying to get in contact with them about this situation. I call every day, hoping that the company would hold to what they said. "I didn't have to take the car to anyone else, they would make sure that the car will be fixed and running." What if this was your mother, daughter, or son? I work hard for my money and taking care of my kid. My son should be able to have the life he deserves this incident has really put a hold on all of that. Took the dearest thing to my heart and that's providing for my son. I have all documentation also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good people. James McPherson knew what we wanted and helped us get it. Other employees came by to make sure all was good.

Very good people. James McPherson knew what we wanted and helped us get it. Other employees came by to make sure all was good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear you had a great experience with James and our team at Priority Chevrolet Greenbrier. We take pride in ensuring our customers' needs are met, and it's fantastic to know that our employees made you feel well taken care of. We look forward to assisting you again in the future! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

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