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AutoNation Mazda Carlsbad

(262 reviews)
New (866) 783-1261 (866) 783-1261
Used (866) 788-6693 (866) 788-6693
Service (866) 795-2174 (866) 795-2174

Reviews

(262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceeded my expectations in sales, finance and service.

Exceeded my expectations in sales, finance and service. They go above go make sure you feel welcome to the Mazda family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we're so glad that we were able to go above and beyond your expectations! Drive safe, and we'll see you on the road.

We purchased a Mazda CX-5 from car salesman Fred Bandi.

We purchased a Mazda CX-5 from car salesman Fred Bandi. Fred was terrific. He was friendly and knowledgeable. We appreciated his calm and helpful demeanor. The finance part was easy and quick too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Our salesman, Fred did a wonderful job.

Our salesman, Fred did a wonderful job. His low key approach was appreciated. He was very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Honestly, one the best overall experiences from

Honestly, one the best overall experiences from purchasing to maintenance. I'm new to the Mazda family and I'm really happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I just bought my new Mazda from Automation Carlsbad and I

I just bought my new Mazda from Automation Carlsbad and I couldn't be happier with the entire experience. From the moment I walked in, I felt respected and well-cared for—it was genuinely the best car buying process I've ever had. A huge thank you goes out to Leo and Ash! Leo handled the sales process with an incredible level of professionalism, knowledge, and zero pressure. He listened to exactly what I was looking for, helped me find the perfect model, and made sure I understood every feature without rushing me. He was transparent, honest, and truly made the test drive and selection feel easy and fun.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dustin, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The service was fine except the problem came back within

The service was fine except the problem came back within hours of getting the car back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (760) 620-0950 so we can work towards a resolution.

Service manager was available for my inquiry and provided

Service manager was available for my inquiry and provided an advisor to address my extended warranty request. This was without the generally required appointment. The service was provided at my walk in request within the one hour estimated time frame. The revamped main customer area was welcoming and very clean with complimentary water and hot beverages. We were pleasantly surprised that the upgraded ecm warranty extension was provided without issue. Even got a complementary vehicle wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

It was a very positive, professional buying experience.

It was a very positive, professional buying experience. Salesman was very knowledgeable, friendly, helpful, and went out of his way to provide a great service. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diana, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

AutoNation Mazda at Carlsbad knocked it out of the park.

AutoNation Mazda at Carlsbad knocked it out of the park. They were very patient, informative, provided all the information needed to make an informed decision to purchase a 2025 CX-50 Turbo Meridian. Carlo and Tyson were open and upfront, attentive, and sealing the deal! In and out of the dealership in 2 1/2 hours!! Love the service and the car! Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! If you ever need help, just give us a call. Happy motoring!

Bobby was very friendly and I appreciated him going

Bobby was very friendly and I appreciated him going through a list of recommended services in detail with me, letting me know how much my car needs them without pushing them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!