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Al Hendrickson Toyota

(12,944 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 6:30am–6:00pm
Tuesday 8:00am–9:00pm 6:30am–6:00pm
Wednesday 8:00am–9:00pm 6:30am–6:00pm
Thursday 8:00am–9:00pm 6:30am–6:00pm
Friday 8:00am–9:00pm 6:30am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (954) 633-7325 (954) 633-7325
Used (954) 642-2715 (954) 642-2715
Service (954) 633-2116 (954) 633-2116

Reviews

(12,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Hendrickson Toyota from DealerRater.

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Amazing service all around.

Amazing service all around. Nerio works efficiently and fast. Helpful staff, would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was referred to Fabio and from the start it was the one

I was referred to Fabio and from the start it was the one fo the best sales experiences I've had in quite some time. He had me working with one of his best Brenden and he made the transition to purchasing another car seamless. There were a few things that needed to be fixed in the car, but they made it a point to make sure I followed up with them and reassured me everything would be taken care of at my convenience. Very professional and made me feel like I was part of the Al Hendrickson family with this purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Francisco my sales agent was of great help, patient and

Francisco my sales agent was of great help, patient and under standing the same with the finance gentleman and the lady for the insurance, they all was quick and professionals and yes my next lease will be with them and everything went as I wanted . Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership was the best dealership I ever dealt with

This dealership was the best dealership I ever dealt with everyone was patient and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service from the moment I arrived was top tier.

The service from the moment I arrived was top tier. From the moment I got there I felt very welcomed my salesman Etienne got me exactly what I wanted from that moment I knew I was in good hands and I came to the right dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Najeeb Ahmed Shaikh was an excellent human being, no

Najeeb Ahmed Shaikh was an excellent human being, no pressure no rush he is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesperson was respectful and there for me as well as

My salesperson was respectful and there for me as well as the manager and finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in to see a vehicle that was listed on line.

I came in to see a vehicle that was listed on line. I spoke to Tiana Gomez asked about the availability of this vehicle. She confirmed it was available. I hopped off the phone with her and got to the store 10 minutes later. Was greeted by Sales person, very pleasant to deal with. When I told him the car I came to look for, he said “ It just got sold”. If I had a dollar for every time I walked into a dealership and heard that…. However he showed me 2 vehicles with matched the specifications of what I wanted. From there everything was great, sales managers, finance manager all collaborated to ensure the process went with ease. I was so happy to drive off in my car. A few days later I get a message that I needed to return to the dealership. When I asked why, they said they forgot to give me a paper to sign. When I got there, they “forgot” to have me sign a CARFAX stating that I was informed that this vehicle had minor damages. Shame on me for not asking this question before hand, but this makes me feel manipulated. I know I’m just a raindrop to the sea, but for this I will never do business with this place again. Had it not been for the professionalism displayed by those I encountered, albeit deceptive in the end. I would have given this experience a 1star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service and follow up by the entire team led by

Great service and follow up by the entire team led by Paul his manager and finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people all of them very professional and akl

Great people all of them very professional and akl deserve a raise and promotion best experience I've dealt with Rohan and Niclaude are great London is excellent. Everyone is very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.