Valley Chevrolet GMC

We were lied to about the payoff on our trade in and we're cheated out of $794.00 dollars

On 9/19/2025 Valley Chevrolet GMC Salesperson Terris contacted me about a 2025 GMC Acadia Elevation Crystal Metallic I had seen on Cars.com and had inquired about. I told him I was 4 hours away in Stonecrest, GA and liked what I had read about it and suggested to save time we negotiate on the price on the phone. I gave him my fair offer of what I wanted to pay and Terris said "I will check this price with my Manager and we will get back to you and let you know." To this day I have not heard from them at all about anything ! No acceptance, No denial, No counter offer, No contact at all. I was ready to purchase the Acadia that Friday and drive over Saturday morning September 20, 2025 4 hours to pick it up ! But, again Terris nor his Manager (of whom I never got their name) replied to me. I am highly disappointed in their non professional approach to this ! In all my years of buying cars I have never ever had this to happen and I can't understand why ? A call, Text or Email would have been nice to let me know what was going on, but again nothing. They need to definitely work on that part of Customer Service because had I been made a decent counter offer he would have had a sold Acadia and I would have been driving now. Again I'm very saddened, disappointed and confused about this situation. Thanks and God Bless Jerry J. Porter

My experience was horrible buying a vehicle. My salesman was Blake and Tina. They both quit working there not long after I bought the vehicle. I thought buying a vehicle from a dealership I would not have issues. It needed new tires, a wheel bearing and the radio did not work. They said it passed inspection, I don't see how. They did fix the radio. I will NEVER buy from them again!!

Easy to work with, very patient. I would go there again in a heartbeat next time I need a vehicle. Salesmen - Fred Day

"Valley Chevy is a dealership that truly stands out for its honesty and pride in service. From Jimbo Durham, the General Sales Manager, to Lewis Blaisdell, the General Finance Manager, the team is exceptional. They make every customer feel valued and ensure a seamless buying experience. I recently purchased a 2025 GMC Hummer 3X, and I couldn't be happier with the process. Valley Chevy's commitment to customer satisfaction and their extensive knowledge of vehicles make them a top choice for anyone in the market for a new car. Whether you're looking for reliability, performance, or cutting-edge features, Valley Chevy has you covered!"

Dishonest people trying to scam the unsuspecting. Dared to swindle me out of a $500 deposit claiming it was “non-refundable”. Never signed such a document or disclosure. With so many dealers to choose from, don’t do business with these snake oil salesmen.

Car broke down on me after 4 months of owning it. Very disappointed in their handling of it.

I am currently shopping for a new or used GMC Sierra 2500. I find myself very fortunate to have been working with Leisha Wilhoite at HBB in Fayetteville. I can say without a doubt that my dealings with Leisha exceeded my expectations. In fact it was the best experience I have ever had at any dealership and I have had many. She was extremely polite and accommodating. It is because of Leisha that I will return to HBB for this purchase and any future one. .

We stopped to check on having work done on our 2012 Enclave, Decided to look at new Buicks. Bentley was having an awesome sale on 2017 Envision. MIchelle took care of our purchase, She got all the paper work, etc done and stayed after closing to delivery our new Black Envision.. Great experience with Howard Bentley Fayetteville, tn

It was a pleasure doing business with Kristen Shelton. No pressure and very nice sales consultant. I love my Buick Enclave. Thanks very much. Tony