Reviews
Pleasant professional No No No more words to say Stop Stop stop stop stop stop
Pleasant professional No No No more words to say Stop Stop stop stop stop stop
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, efficient, expedited service with a smile. Since purchasing my Kia 2023 Telluride I've had only the best service at Northstar Alia.
Fast, efficient, expedited service with a smile. Since purchasing my Kia 2023 Telluride I've had only the best service at Northstar Alia.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly. Made things easy to understand. I had an enjoyable experience Everyone was very friendly they made it feel like a family atmosphere
Very friendly. Made things easy to understand. I had an enjoyable experience Everyone was very friendly they made it feel like a family atmosphere
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was friendly. They explained everything well I recommend going there if you need a car or need repairs
Everything was friendly. They explained everything well I recommend going there if you need a car or need repairs
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Didn't know what car I wanted to please. Victor show with me the different models that I was interested in. I made the decision paid a deal
Didn't know what car I wanted to please. Victor show with me the different models that I was interested in. I made the decision paid a deal
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
They insistently recommended services that, according to the manufacturer, weren't due until much later, yet they failed to perform a necessary tire rotation. Furthermore, I arrived on a Saturday with a malfunctioning smart cruise control radar, but they refused to even look at it because it was the weekend, forcing me to come back another time. When I returned, they fixed it, but as soon as I drove away, the error message reappeared, so I had to go back. It turned out the unit needed replacing. They replaced it a few days later, but when I picked up the car, I noticed the bumper had come loose—even though it had been fine before. I asked them to snap it back into place, but they claimed they hadn't removed it and refused to fix it; I ended up snapping it back in myself. I go to the service center to get my problems solved, not to be scammed out of money or have them do only what is convenient for them.
They insistently recommended services that, according to the manufacturer, weren't due until much later, yet they failed to perform a necessary tire rotation. Furthermore, I arrived on a Saturday with a malfunctioning smart cruise control radar, but they refused to even look at it because it was the weekend, forcing me to come back another time. When I returned, they fixed it, but as soon as I drove away, the error message reappeared, so I had to go back. It turned out the unit needed replacing. They replaced it a few days later, but when I picked up the car, I noticed the bumper had come loose—even though it had been fine before. I asked them to snap it back into place, but they claimed they hadn't removed it and refused to fix it; I ended up snapping it back in myself. I go to the service center to get my problems solved, not to be scammed out of money or have them do only what is convenient for them.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I take my Kia Sorento to Northstar Kia since I live in NY. Every time I have the service on time, not too long waiting and everything is explained to me before it’s done. Thank you
I take my Kia Sorento to Northstar Kia since I live in NY. Every time I have the service on time, not too long waiting and everything is explained to me before it’s done. Thank you
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was greeted by David as I walked in. Told him I was given an out the door quote on a particular vehicle. We worked on the numbers a little more. We made a deal when we reached an agreement on said vehicle.
I was greeted by David as I walked in. Told him I was given an out the door quote on a particular vehicle. We worked on the numbers a little more. We made a deal when we reached an agreement on said vehicle.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good Costumer Service, Staff is very helpful and friendly. They answer all your questions and concerns. I will highly recommend them.
Good Costumer Service, Staff is very helpful and friendly. They answer all your questions and concerns. I will highly recommend them.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, I went in for specific vehicle and color and thats exactly what I was able to recieve.
Great service, I went in for specific vehicle and color and thats exactly what I was able to recieve.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair