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Northstar Kia

(2,463 reviews)
Visit Northstar Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed

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New (833) 392-4360 (833) 392-4360
Used (833) 392-4363 (833) 392-4363
Service (833) 392-4367 (833) 392-4367

Inventory

See all 386 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2024.
Welcome to Northstar Kia

Service center

Phone number (833) 392-4367

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northstar Kia from DealerRater.

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Pleasant professional No No No more words to say Stop Stop stop stop stop stop

Pleasant professional No No No more words to say Stop Stop stop stop stop stop

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fast, efficient, expedited service with a smile. Since purchasing my Kia 2023 Telluride I've had only the best service at Northstar Alia.

Fast, efficient, expedited service with a smile. Since purchasing my Kia 2023 Telluride I've had only the best service at Northstar Alia.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly. Made things easy to understand. I had an enjoyable experience Everyone was very friendly they made it feel like a family atmosphere

Very friendly. Made things easy to understand. I had an enjoyable experience Everyone was very friendly they made it feel like a family atmosphere

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everything was friendly. They explained everything well I recommend going there if you need a car or need repairs

Everything was friendly. They explained everything well I recommend going there if you need a car or need repairs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Didn't know what car I wanted to please. Victor show with me the different models that I was interested in. I made the decision paid a deal

Didn't know what car I wanted to please. Victor show with me the different models that I was interested in. I made the decision paid a deal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
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They insistently recommended services that, according to the manufacturer, weren't due until much later, yet they failed to perform a necessary tire rotation. Furthermore, I arrived on a Saturday with a malfunctioning smart cruise control radar, but they refused to even look at it because it was the weekend, forcing me to come back another time. When I returned, they fixed it, but as soon as I drove away, the error message reappeared, so I had to go back. It turned out the unit needed replacing. They replaced it a few days later, but when I picked up the car, I noticed the bumper had come loose—even though it had been fine before. I asked them to snap it back into place, but they claimed they hadn't removed it and refused to fix it; I ended up snapping it back in myself. I go to the service center to get my problems solved, not to be scammed out of money or have them do only what is convenient for them.

They insistently recommended services that, according to the manufacturer, weren't due until much later, yet they failed to perform a necessary tire rotation. Furthermore, I arrived on a Saturday with a malfunctioning smart cruise control radar, but they refused to even look at it because it was the weekend, forcing me to come back another time. When I returned, they fixed it, but as soon as I drove away, the error message reappeared, so I had to go back. It turned out the unit needed replacing. They replaced it a few days later, but when I picked up the car, I noticed the bumper had come loose—even though it had been fine before. I asked them to snap it back into place, but they claimed they hadn't removed it and refused to fix it; I ended up snapping it back in myself. I go to the service center to get my problems solved, not to be scammed out of money or have them do only what is convenient for them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I take my Kia Sorento to Northstar Kia since I live in NY. Every time I have the service on time, not too long waiting and everything is explained to me before it’s done. Thank you

I take my Kia Sorento to Northstar Kia since I live in NY. Every time I have the service on time, not too long waiting and everything is explained to me before it’s done. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was greeted by David as I walked in. Told him I was given an out the door quote on a particular vehicle. We worked on the numbers a little more. We made a deal when we reached an agreement on said vehicle.

I was greeted by David as I walked in. Told him I was given an out the door quote on a particular vehicle. We worked on the numbers a little more. We made a deal when we reached an agreement on said vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good Costumer Service, Staff is very helpful and friendly. They answer all your questions and concerns. I will highly recommend them.

Good Costumer Service, Staff is very helpful and friendly. They answer all your questions and concerns. I will highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service, I went in for specific vehicle and color and thats exactly what I was able to recieve.

Great service, I went in for specific vehicle and color and thats exactly what I was able to recieve.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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