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Alpha Auto Group LLC

(13 reviews)

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(13 reviews)

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I purchased my car six months ago from Alpha Auto absolutely love my car and love the Dealership. My sales guy’s name was Brandon. He was Great I’m extremely picky so I drove a few cars he walked me through all the features and we figured out what was best for me and my family. Love this place go check them out

I purchased my car six months ago from Alpha Auto absolutely love my car and love the Dealership. My sales guy’s name was Brandon. He was Great I’m extremely picky so I drove a few cars he walked me through all the features and we figured out what was best for me and my family. Love this place go check them out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pretty awesome place I got referred to them by a friend went and drove a couple cars. I’ve been burned by a dealership before so I asked him if I could take it to a mechanic. They had no issue with that at all went and got it inspected everything checked out a few weeks later and I’m still loving my car. Thanks guys. Keep up the good work.

Pretty awesome place I got referred to them by a friend went and drove a couple cars. I’ve been burned by a dealership before so I asked him if I could take it to a mechanic. They had no issue with that at all went and got it inspected everything checked out a few weeks later and I’m still loving my car. Thanks guys. Keep up the good work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutely would recommend Alpha Auto they went above and beyond for me and my family when we were in a time of need. worked with me to get in the right vehicle. they even offered me a warranty, which was I was surprised about at a very reasonable price.

Absolutely would recommend Alpha Auto they went above and beyond for me and my family when we were in a time of need. worked with me to get in the right vehicle. they even offered me a warranty, which was I was surprised about at a very reasonable price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience. A small family own business would definitely recommend recommending your friends and family to buy a car

I had a great experience. A small family own business would definitely recommend recommending your friends and family to buy a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great buying experience. I don’t have the best of credit I came and took my vehicle to a mechanic. There was one issue they fixed it before I left with the car. they were able to get me approved with proof of income proof of residency and my down. payments are affordable. I did have a small repair after a few weeks after buying the vehicle. It needed a new alternator. They got me in right away and got it fixed honestly all around really great company

I had a great buying experience. I don’t have the best of credit I came and took my vehicle to a mechanic. There was one issue they fixed it before I left with the car. they were able to get me approved with proof of income proof of residency and my down. payments are affordable. I did have a small repair after a few weeks after buying the vehicle. It needed a new alternator. They got me in right away and got it fixed honestly all around really great company

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO Not consider this company is a LEMON LOT 🍋 car had sneak fixes covering all the issues which turned out to be thousands of dollars more than the cost of the car and insurance or final value. Immature., Childish and dirty business they think theyre able to hide behind blocking people and ignoring, they are snakes in sheep clothing . Avoid the path they chose for themselves and choose a worthy dealership with common sense .

DO Not consider this company is a LEMON LOT 🍋 car had sneak fixes covering all the issues which turned out to be thousands of dollars more than the cost of the car and insurance or final value. Immature., Childish and dirty business they think theyre able to hide behind blocking people and ignoring, they are snakes in sheep clothing . Avoid the path they chose for themselves and choose a worthy dealership with common sense .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We purchased a 2007 Jeep on 6/7/2025 from them for$6300 plus tax, title, other forms. The next day I was setting up my file and making a copy of the ad on Marketplace and their ad read "6300 that includes tax title and a 45 day temp tag". I called back and talked to Dalton and was told that they only made $180.00 on the Jeep and they could not eat the $491.40 + $20.00 for title fee . His alternative was to take the Jeep back and I told him no, that we had filled the gas tank, and my husband had spent all day Friday installing rails for me to get into the Jeep. No other option was available. I went back to marketplace to make a copy of the ad and they have deleted everything but that the Jeep was "Sold". In addition, Scott is no longer on messenger. However, before they deleted the ad, I had already cut and pasted the ad to Microsoft Word. I also completed a form on Alpha Auto Group and they haven't responded. I don't believe that they will respond, so if they don't respond, I'm not finished, i'm reporting them to Marketplace, credit card company, Yelp and anywhere else that I can.

We purchased a 2007 Jeep on 6/7/2025 from them for$6300 plus tax, title, other forms. The next day I was setting up my file and making a copy of the ad on Marketplace and their ad read "6300 that includes tax title and a 45 day temp tag". I called back and talked to Dalton and was told that they only made $180.00 on the Jeep and they could not eat the $491.40 + $20.00 for title fee . His alternative was to take the Jeep back and I told him no, that we had filled the gas tank, and my husband had spent all day Friday installing rails for me to get into the Jeep. No other option was available. I went back to marketplace to make a copy of the ad and they have deleted everything but that the Jeep was "Sold". In addition, Scott is no longer on messenger. However, before they deleted the ad, I had already cut and pasted the ad to Microsoft Word. I also completed a form on Alpha Auto Group and they haven't responded. I don't believe that they will respond, so if they don't respond, I'm not finished, i'm reporting them to Marketplace, credit card company, Yelp and anywhere else that I can.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a car on December 13th, 2011 Scion XD, the car is nice, the price was not bad! From that perspective I have no complaints, however it's gone down hill from there, I reached out via voice mail twice no response until three days later, I got a text, called again to ask about title, no response, finally after 39 days I talked to someone on the phone, he was rude and short with me. I get another text with my name spelled wrong as well as my address! Wrong State. I kept my calls and text, I was polite up until the text stating I was being childish. That was the last straw, contacting Ohio AG tomorrow it's been 40 days which is state law to receive my title. A word of advice to the owner, you should be respectful through out the sale! I would have been very understanding if this guy showed just a little bit of respect! Again good car, fair price! Rude horrible attitude and poor service after they got my $4300 cash deal.. so if I get a response on here with something other than an apology. I can post my text as well as my phone calls being more than polite about the title. I took several of the company cards and would have been happy to recommend the business! At this point that ship has sailed. Sad it came to me writing a bad review, when if I got treated with any kind of courteousness the review would have been all positive feedback.

I bought a car on December 13th, 2011 Scion XD, the car is nice, the price was not bad! From that perspective I have no complaints, however it's gone down hill from there, I reached out via voice mail twice no response until three days later, I got a text, called again to ask about title, no response, finally after 39 days I talked to someone on the phone, he was rude and short with me. I get another text with my name spelled wrong as well as my address! Wrong State. I kept my calls and text, I was polite up until the text stating I was being childish. That was the last straw, contacting Ohio AG tomorrow it's been 40 days which is state law to receive my title. A word of advice to the owner, you should be respectful through out the sale! I would have been very understanding if this guy showed just a little bit of respect! Again good car, fair price! Rude horrible attitude and poor service after they got my $4300 cash deal.. so if I get a response on here with something other than an apology. I can post my text as well as my phone calls being more than polite about the title. I took several of the company cards and would have been happy to recommend the business! At this point that ship has sailed. Sad it came to me writing a bad review, when if I got treated with any kind of courteousness the review would have been all positive feedback.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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racist, undercover, prejudiced they are not to be trusted, put the wrong model car on my registration came and get my car while I was sleep lied about me, owing them money

racist, undercover, prejudiced they are not to be trusted, put the wrong model car on my registration came and get my car while I was sleep lied about me, owing them money

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Honest place nice cars nice people .. My Family has bought 2 cars from alpha auto great place to get a new vechical in my opinion

Honest place nice cars nice people .. My Family has bought 2 cars from alpha auto great place to get a new vechical in my opinion

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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