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New Century Mazda

(156 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Century Mazda from DealerRater.

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We all dread the whole car buying experience, right?

We all dread the whole car buying experience, right? The team at New Century Mazda changed all that for us! Our salesperson, Bryan (Saab Rubio) was on-the-spot responsive to texts and calls, and he worked up a great deal on a new CX-30 in record time. Meeting him in person after visiting several other dealerships was like a breath of fresh air. Bryan was so easy to work with, authentically friendly, and even had a little TikTok fun with us 😁. Both Bran and Jorge (Recio), the Sales Manager who was equally as great, stayed after closing hours to finalize our deal and send us home in a great new car. We could tell it wasn’t just about making a sale, they really wanted to take care of us and giving us a positive experience. Super super happy with the New Century Team! (and the CX-30 too!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Service department was attentive to my needs.

The Service department was attentive to my needs. Mr Chinchilla exemplified quality customer service. I will continue to patronize Century Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at this dealership gave exceptional customer

Everyone at this dealership gave exceptional customer service and made whole car buying experience stress free and enjoyable as possible. We will definitely be back when my husband is ready to replace his current car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable and professional!

Knowledgeable and professional! Looking forward to going back and getting another Mazda in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great time at New Century Mazda!

I had a great time at New Century Mazda! leasing my new cx-5 was a seamless experience. Ali and Justin were so professional and responsive in email. They made the process easy and fast. Thank you guys for making the impossible, possible! Special thanks to Jorge in financing who went over every detail and even escorted us to the car to make sure everything looked good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealership has a great atmosphere.

This dealership has a great atmosphere. Sales staff is really nice, friendly and knowledgeable. Would definitely recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

So friendly and knowledgeable; a rare place genuinely

So friendly and knowledgeable; a rare place genuinely interested in solving issues with the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer is friendly and helpful.

Dealer is friendly and helpful. One who want to buy Mazda doesn’t feel stress. People who work here are professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service and great at following up with any issues

Great service and great at following up with any issues or concerns. Very helpful and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car wasn’t washed as promised when I picked up.

Car wasn’t washed as promised when I picked up. I had to go back to the dealership and have it washed on my day off on a rainy day. Days later I had to go back to the dealer and re sign a document with the finance manager. It was an error he made on my contract. Such an inconvenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.