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Meet JAKE LYNCH

JAKE LYNCH headshot
SALES CONSULTANT
(23 reviews)

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Industry experience 3 years
Dealership experience 3 years

Originally from Woodbury NJ, been in VA for 3 years. I look forward to helping you find the vehicle that best suits your needs, lifestyle, and budget.

Reviews

My appointment was for oil change, tire rotation and

My appointment was for oil change, tire rotation and inspection which was done very quickly and I was back on the road in no time. John was very courteous and professional and took in my truck without wasting any time Thank you John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They knew the ins and outs of the truck that I purchased.

They knew the ins and outs of the truck that I purchased. I bought from them because of product knowledge. Everything went smooth once I picked the right truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've had mixed experiences with the service department

I've had mixed experiences with the service department here. When calling to schedule service, they use an outsourced company in Florida that really doesn't know or understand the dealer. They just have insight to their service departments schedule. When dealing with the service advisors in shop, great experience, no complaints. I've had good work done by their mechanics and I've had bad experiences as well. The last time I had an oil change done, the mechanic obviously didn't wipe their hands as my door handle, door, a pillar liner, and windshield where the sticker went were smeared with dirt and oil. Its a white car and light interior so it was obvious from far away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jake Lynch took great care of me in my purchase of my new

Jake Lynch took great care of me in my purchase of my new ford mustang, he was very nice and informative on the vehicle even bringing it to me after it needed a software update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

By far one of the best dealership’s I’ve been to and

By far one of the best dealership’s I’ve been to and completely worth every minute.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealer.

Great dealer. Amazing service. Won't go anywhere else. Sales, service, parts. Everything is top of class!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership itself is shady.

The dealership itself is shady. The service center chamged the oil in my recent purchase and did some sort of service, since then there is a noise when turning left. I called and left a message, they did attempt to return that phone call but none of the calls since then have been returned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"JW3146" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailingĀ us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Friendly and very helpful.

Friendly and very helpful. They keep me informed throughout the entire process. I would go back to them for another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Personable,Thorough, Clear and understandable.

Personable,Thorough, Clear and understandable. Professional,Proficient, accommodating. Friendly, Respectful, humorous . Affordable,Reasonable,and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

I had no concerns about the entire process during

I had no concerns about the entire process during purchasing of the car or requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!