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Premier Nissan Mall of Georgia

(3,840 reviews)

Reviews

(3,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Nissan Mall of Georgia from DealerRater.

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Service was excellent. No waiting and my car was ready...

Service was excellent. No waiting and my car was ready in less than two hours. They cleaned the inside and the outside of my car. Very pleased with the service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stuart is outstanding. the dealership is superb also....

Stuart is outstanding. the dealership is superb also. Work well done very professional and work always done right the first time. I will be back. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

AWESOME!

On time and fast! I was greeted before I even got out of my car, I was promptly taken care of of and my service was complete earlier than expected, thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sutherlin Nissan does it again!

Two years ago I purchased a car from the dealership and had an awesome experience with Salesman Vinny Tran. Yesterday I returned to the dealership to purchase another car and had another awesome experience their with Salesperson Nesrin Sabbagh. We were greeted by her in the parking lot as soon as my daughter and I pulled on the lot. Nesrin greeted us with a warm smile and even though they were keeping safe distance and wearing gloves due to the Corona Virus made us fill welcomed. During the whole experience she explained the process and made sure to guide us in the process. Thanks to Nesrin I now have two favorite salesperson at Sutherlin Nissan. Curt Pierce in the finance department rocks as well. Great experience with him going out of his way to provide the best financial option and Gap insurance. Sutherlin is definitely where I will continue to shop for my cars. Great staff, great dealership. Highly recommended. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They couldn’t find my appointment that my husband made...

They couldn’t find my appointment that my husband made over the phone the day before and they kept looking for it and saying we can’t find it!! Stuart was so professional, he jumped in and took care of it and told my husband it will be done in no time. He delivered what he promised. Another thing is that they didn’t offer an exterior car wash although their website mentions that!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My salesperson Nesrin was so sweet and helpful. She did...

My salesperson Nesrin was so sweet and helpful. She did everything to make sure things went smoothly and that I left in a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easily the best Nissan dealership in GA. I drive past 3...

Easily the best Nissan dealership in GA. I drive past 3 others to make it to this one! They go out of their way to make the experience as easy as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yes ! But. I don’t know they no vacuum my car went they...

Yes ! But. I don’t know they no vacuum my car went they washed only they vacuum in front floor And went get home see the back😡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We love Sutherlin Nissan Mall of Georgia. We have...

We love Sutherlin Nissan Mall of Georgia. We have purchased vehicles there and try to use them for service. It is a short drive from Gainesville Ga., and well worth bypassing the Nissan dealer in Gainesville. Sutherlin Nissan has professional employees, competent mechanics, a clean facility and is welcoming and appreciative of your business. Some other dealers make you think they are doing you a favor by being open when there are plenty of dealers to choose from. For that reason, we choose Sutherlin Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Phenomenal customer service! They went above and beyond &...

Phenomenal customer service! They went above and beyond & just reaffirmed my loyalty to Nissan Sutherlin. More than happy with the results and will definitely be going back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.