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Premier Nissan Mall of Georgia

(3,840 reviews)

Reviews

(3,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Nissan Mall of Georgia from DealerRater.

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Good experience

They were very busy in the service department when I showed up. I did not have an appointment but accommodated my need anyway. They gave me a ride back to my home and picked me up later the same day. Everyone was very nice. Sherry went above and beyond in explaining what had to be done and when it would be completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesmen patient and listened

Bill listened and was very patient to help find me a car that meet my needs. We test drove multiple cars and he observed and asked questions to figure out which car was best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

I always receive great service when I go to Sutherlin Nissan. They are very professional and have great prices . Sherry is an excellent service lady. She always gives me the updates and services I need to keep my vehicle running properly .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchasing a certified Nissan used car

I first viewed the car online and then went to the dealer to see it and drive it. The car was just as presented online, and I basically got the price that was quoted. The salesman were very friendly and knowledgeable and the finance person was also very helpful. I would highly recommend this dealership even though I live a little over an hour away. It was worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brooks is awesome!

Brooks is awesome, he always tends to my needs and makes sure all of my requests and expectations are met accordingly. He’s a value to Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service department

Sherry was very friendly and my car was serviced (oil change) quickly. They provided me with a complete list of items they expected and told me what items that need service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service after the sale!!!!!!

If Sherry left Sutherland Nissan I do not know what I would do. Sherry been my advisor since day one. When you find someone you trust - it’s hard to go to someone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

I always have a Good experience with this dealership; car was ready at the exact time Sherry said it would be ready. I appreciate the cold water

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tire Service

Sherry my Service Rep is very consistent and service oriented !!! We are a Nissan family and we get all of our vehicles serviced by Mall of GA Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

Everyone I encountered in the service department was excellent. Service was also fast even with the complimentary hand washed car. Will definitely come back to Sutherlin for future service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.