Reviews
They are great people that always go above and beyond!
They are great people that always go above and beyond!! I recommend them to everyone I know.
They are great people that always go above and beyond!
They are great people that always go above and beyond!! I recommend them to everyone I know.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamie, thanks for the kind words for our Napleton Ford Columbus team. We greatly appreciate your recommendation!
Good service which is performed in a timely manner.
Good service which is performed in a timely manner. The service representatives are very helpful as well.
Good service which is performed in a timely manner.
Good service which is performed in a timely manner. The service representatives are very helpful as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Napleton Ford Columbus! We're glad to hear that our service team was helpful and efficient. We look forward to serving you again in the future!
Freindly clean caring efficient priced right done quickly
Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy
Freindly clean caring efficient priced right done quickly
Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Napleton Ford Columbus! We're delighted to hear that our service department provided friendly and efficient care. We appreciate your feedback and look forward to serving you again in the future!
Erin was amazing!
Erin was amazing! Check in was fast and easy and she listened to all of my concerns.
Erin was amazing!
Erin was amazing! Check in was fast and easy and she listened to all of my concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tasha, this is a fantastic review. Thanks from Erin and the entire team at Napleton Ford Columbus!
Excellent service.
Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck.
Excellent service.
Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Erin provided excellent service and assistance with your truck at Napleton Ford Columbus. Thank you for the kind words!
Erin at Napleton got my truck in for maintenance.
Erin at Napleton got my truck in for maintenance. They did a great job, on schedule.
Erin at Napleton got my truck in for maintenance.
Erin at Napleton got my truck in for maintenance. They did a great job, on schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5-star review of Erin and Napleton Ford Columbus!
I have taking my work vehicle and personal vehicle to
I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have been very courtesy and helpful to me and my family. I recommend them highly.
I have taking my work vehicle and personal vehicle to
I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have been very courtesy and helpful to me and my family. I recommend them highly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Napleton Ford Columbus! We're delighted to hear that our team has provided courteous and helpful service for both your work and personal vehicles. Your recommendation means a lot to us, and we look forward to serving you again soon!
Service department is awesome!
Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with!
Service department is awesome!
Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!
I had a great visit everyone was very polite, and
I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure.
I had a great visit everyone was very polite, and
I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!
Best car buying experience I’ve ever had!
Best car buying experience I’ve ever had! No hassle, no wasted time negotiating back and forth. Told them where I needed payments to be and they hit the number on the nose! Gave me more than fair value for my trade & drove away with the truck of my dreams!! Tyson & all of the team made us feel important, no “salesy” approach & are true professionals in their craft! Highly recommend if you’re searching for your next vehicle!!
Best car buying experience I’ve ever had!
Best car buying experience I’ve ever had! No hassle, no wasted time negotiating back and forth. Told them where I needed payments to be and they hit the number on the nose! Gave me more than fair value for my trade & drove away with the truck of my dreams!! Tyson & all of the team made us feel important, no “salesy” approach & are true professionals in their craft! Highly recommend if you’re searching for your next vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience with us at Napleton Ford Columbus! We're delighted to hear that Tyson and the team made the process smooth and met all your needs. Enjoy driving your dream truck, and we appreciate the recommendation!