Reviews
I had a fantastic experience at this Ford dealership.
I had a fantastic experience at this Ford dealership. David was my salesman, and he made the entire process smooth and stress-free from start to finish. He was knowledgeable, professional, and awesome to work with. I’d definitely recommend asking for David if you’re in the market for a vehicle.
I had a fantastic experience at this Ford dealership.
I had a fantastic experience at this Ford dealership. David was my salesman, and he made the entire process smooth and stress-free from start to finish. He was knowledgeable, professional, and awesome to work with. I’d definitely recommend asking for David if you’re in the market for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aaron Genske was extremely helpful, professional &
Aaron Genske was extremely helpful, professional & knowledgeable. Wonderful fast & honest service. Highly recommend this dealership.
Aaron Genske was extremely helpful, professional &
Aaron Genske was extremely helpful, professional & knowledgeable. Wonderful fast & honest service. Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We’re pleased to hear Aaron made your experience at Napleton Ford Columbus smooth and reliable. See you again!
They responded to inquires about the vehicle quickly and
They responded to inquires about the vehicle quickly and were very accommodating to my wife and I. Very honest about the vehicle and honesty, we couldn't be happier with our purchase and with Napleton Ford Columbus. Our salesperson David went out of his way to make sure the purchase went smoothly on his day off. Thanks alot David.
They responded to inquires about the vehicle quickly and
They responded to inquires about the vehicle quickly and were very accommodating to my wife and I. Very honest about the vehicle and honesty, we couldn't be happier with our purchase and with Napleton Ford Columbus. Our salesperson David went out of his way to make sure the purchase went smoothly on his day off. Thanks alot David.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that you and your wife had such a positive experience with David and our team. Your kind words mean a lot to us. Congratulations on your new vehicle, and thank you for choosing Napleton Ford Columbus!
We were pleased with the purchase of our 2025 Escape and
We were pleased with the purchase of our 2025 Escape and went back to have it checked out and serviced. They explained the options and the work was done. They were courteous and included a great summary of the work that was completed when we picked it up.
We were pleased with the purchase of our 2025 Escape and
We were pleased with the purchase of our 2025 Escape and went back to have it checked out and serviced. They explained the options and the work was done. They were courteous and included a great summary of the work that was completed when we picked it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so appreciative of your review! Thank you for choosing Napleton Ford Columbus and highlighting our friendly, knowledgeable service team. Have a wonderful day and enjoy your 2025 Ford Escape!
They got my vehicle in when scheduled or earlier.
They got my vehicle in when scheduled or earlier. Everyone was courteous and professional and went over work that was done
They got my vehicle in when scheduled or earlier.
They got my vehicle in when scheduled or earlier. Everyone was courteous and professional and went over work that was done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Ford Columbus and sharing such a great review! See you next time.
David always gave us an update.
David always gave us an update. Erin in the service department was very helpful and professional. Fantastic experience. And David made sure we have a loaner! Thanks guys!
David always gave us an update.
David always gave us an update. Erin in the service department was very helpful and professional. Fantastic experience. And David made sure we have a loaner! Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful feedback about our team! We truly appreciate your business and we will pass along your kind words to David and Erin. See you again next time at Napleton Ford Columbus!
Everyone is helpful and friendly!
Everyone is helpful and friendly! I appreciate the pickup for oil changes! Great job Napleton!
Everyone is helpful and friendly!
Everyone is helpful and friendly! I appreciate the pickup for oil changes! Great job Napleton!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Napleton Ford Columbus your business, Tracy!
They were exceptional to work with.
They were exceptional to work with. The pickup and drop off service is extremely helpful and they even offered to pick me up and take me to the dealership if the service ran longer than needed. Pricing of service and parts ran in line compared the any other service garage in the area. Very happy with Napleton.
They were exceptional to work with.
They were exceptional to work with. The pickup and drop off service is extremely helpful and they even offered to pick me up and take me to the dealership if the service ran longer than needed. Pricing of service and parts ran in line compared the any other service garage in the area. Very happy with Napleton.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, thank you for choosing Napleton Ford Columbus and for sharing this thoughtful review. It's great to hear you felt supported by our team throughout your service visit.
I had really good help with getting new tires on the
I had really good help with getting new tires on the ranger. Excellent experience. Aaron even helped me apply for the tire rebate. Excellent
I had really good help with getting new tires on the
I had really good help with getting new tires on the ranger. Excellent experience. Aaron even helped me apply for the tire rebate. Excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Napleton Ford Columbus, Judy! We will be sure to pass along your thanks to Aaron. See you next time!
Service is great and people that work there are informed
Service is great and people that work there are informed and knowledgeable keeping you informed on the work being done.
Service is great and people that work there are informed
Service is great and people that work there are informed and knowledgeable keeping you informed on the work being done.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we are proud to have earned your five stars! Thank you for trusting the Napleton Ford Columbus team with your vehicle's care.