Skip to main content

BMW of McKinney

(224 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (833) 551-4480 (833) 551-4480
Used (833) 735-8673 (833) 735-8673
Service (833) 428-5005 (833) 428-5005

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of McKinney from DealerRater.

Want to share your experience with this dealership?

Write a review

Very pleased with the customer service and purchase of my

Very pleased with the customer service and purchase of my vehicle! See why the ratings are so high for this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Marie, we're glad to hear you enjoyed your visit.

I recently brought my BMW in for service at BMW of

I recently brought my BMW in for service at BMW of McKinney and had an excellent experience. My service advisor, Corbin Lewis, was professional, knowledgeable, and kept me updated throughout the entire process. He took the time to explain everything clearly and made sure my vehicle was well taken care of. The service was completed on time, and the whole experience was smooth and stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience with Corbin at BMW of McKinney.

Shehab was fantastic to work with!

Shehab was fantastic to work with! I purchased my vehicle from out of state, and he made the entire process seamless. He kept me updated every step of the way, sent detailed videos, and made everything super easy. I couldn’t be happier with the experience and highly recommend Shehab and BMW of McKinney!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Shehab made your out-of-state purchase smooth and stress-free. Enjoy your new vehicle, and thank you for choosing BMW of McKinney!

I recently purchased a used GMC Denali from Shehab

I recently purchased a used GMC Denali from Shehab (“Sheesh”), and the entire experience was outstanding. He went above and beyond, even staying late to make sure everything was taken care of. The process was quick, easy, and completely stress-free. Shehab was professional, friendly, and made sure I was comfortable every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your experience! We’re so glad to hear that Shehab provided such outstanding service and went the extra mile to ensure everything went smoothly. Congratulations on your GMC Denali, and thank you for choosing McKinney BMW!

Thanks to TJ!

Thanks to TJ!! I am a new BMW owner! The ultimate driving machine indeed! Absolutely love the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sarah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of McKinney.

TJ did a great job today with my f-350 purchase.

TJ did a great job today with my f-350 purchase. I am glad I got assigned him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of McKinney.

TJ did a great job getting me a new BMW X6.

TJ did a great job getting me a new BMW X6. Great service and great cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kelly, we're so glad that we were able to go above and beyond your expectations!

I had an outstanding experience purchasing my car from

I had an outstanding experience purchasing my car from BMW of McKinney, all while coordinating everything from out of state. Steven was incredibly responsive to all my questions, texts, and emails. Gage was so friendly and welcoming—he had the car prepped and ready for a test drive when I arrived. The sales manager, Mark, even reached out the morning of my visit to confirm the car was reserved and that I’d be well taken care of. Zia worked hard to secure me the lowest possible interest rate, and I drove away with my dream car! Highly recommend this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your outstanding experience! We're so glad to hear that Steven, Gage, Mark, and Zia all played a part in making your out-of-state purchase smooth and enjoyable. It’s great to know that every detail—from communication to delivery—was handled with care. Congratulations on your dream car, and thank you for trusting the team at BMW of McKinney. We truly appreciate your recommendation!

TJ is amazing!

TJ is amazing! He goes above and beyond to explain everything and make us feel comfortable with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, we're so glad that we were able to go above and beyond your expectations!

TJ did a great job greeting us right as we walked in the

TJ did a great job greeting us right as we walked in the door. I will definitely recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the kind words! We're glad TJ made a great first impression. We appreciate your recommendation!