Reviews
Always helpful and attentive to my questions and concerns. They are always excellent and go out of their way to help.
Always helpful and attentive to my questions and concerns. They are always excellent and go out of their way to help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about our attentiveness to your questions and concerns mean a great deal to our service department. We’re glad we could go the extra mile to help you with your Nissan Pathfinder service.
Always very helpful and informative. I am an easy sell I usually have made my mind you before I even go.
Always very helpful and informative. I am an easy sell I usually have made my mind you before I even go.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt supported and well-informed during the service on your Kia Telluride is rewarding. Your trust in us before every visit means a lot to our service department.
Took a while to finally get my truck into the shop but once it was it was seamless and professional.
Took a while to finally get my truck into the shop but once it was it was seamless and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your patience getting your Ram 1500 into the shop. Knowing the seamless and professional service met your expectations is rewarding for our service team.
Great service. Quality work. Get it done right at Clays! Recommend highly. Thanks for helping me with my truck.
Great service. Quality work. Get it done right at Clays! Recommend highly. Thanks for helping me with my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our support with your Dodge Ram 1500 reflects how our service department approaches each job with care. Hearing that you recommend us so highly means a lot to our team.
According to my screen I needed to service my airbag system so I called and they scheduled me to come in the following week. I drove an hour and forty five minutes and sat there for two and a half hours and I was finally told they could not find the tool necessary. If I had not told them what they were gonna be working on I would have understood them not having the tool but I felt they should have had everything ready to fix it when I got there. Another complaint I had was I had ask them to fix my washer fluid. The mechanic was very nice and came to me and said he was 99% sure the motor for the washer pump was good but when I started to leave a guy came to me and was gonna charge me for the pump. He wasn't even one of the guys that I had been dealing with. In the past I have been extremely pleased with Clay Maxey but not this time.
According to my screen I needed to service my airbag system so I called and they scheduled me to come in the following week. I drove an hour and forty five minutes and sat there for two and a half hours and I was finally told they could not find the tool necessary. If I had not told them what they were gonna be working on I would have understood them not having the tool but I felt they should have had everything ready to fix it when I got there. Another complaint I had was I had ask them to fix my washer fluid. The mechanic was very nice and came to me and said he was 99% sure the motor for the washer pump was good but when I started to leave a guy came to me and was gonna charge me for the pump. He wasn't even one of the guys that I had been dealing with. In the past I have been extremely pleased with Clay Maxey but not this time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great service and fast response on getting the job done and fixed correctly and in a short period
Great service and fast response on getting the job done and fixed correctly and in a short period
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our service on your Ram 3500 both fast and thorough means a lot to our service department. We’re glad we could get everything fixed correctly in such a short time. Thank you for the five-star rating.
Awesome Great awesome terrific ten plus Cody was great the whole experience was awesome Halalujah
Awesome Great awesome terrific ten plus Cody was great the whole experience was awesome Halalujah
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Buick Encore GX met your expectations is rewarding. Your high praise and five-star rating mean a great deal to our service department.
They went above and beyond what needed to be done and done it with 100% professionalism and I appreciate that
They went above and beyond what needed to be done and done it with 100% professionalism and I appreciate that
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing our team exceeded your expectations with 100 percent professionalism when servicing your Chrysler 300 means a lot to us. Thank you for your kind words and the five-star rating.
On. Time Friendly Respectful Good job of explaining the problem and what the fix would be
On. Time Friendly Respectful Good job of explaining the problem and what the fix would be
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I’m am waiting for service to be able to tell you what quality of service l received
I’m am waiting for service to be able to tell you what quality of service l received
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.