Audi New Rochelle

Unfortunately I have to update my review to reflect the surge in Pricing for an oil change Supreme first class service, Arielina Hannah, Peter, Susan and the rest team are a great representation of professional service and are always greeting customers with a smile. I always feel welcome. Wonderful team! I’ve been coming for over 16 years and it’s always been a pleasant experience. Today I brought my Audi A4 in for an oil service and service light reset. The approved invoice total was $394.78 for this basic maintenance service. When I inquired about the pricing I was offered financing as a solution - an option I found inappropriate for a routine oil change. For reference, I am currently looking at an active service promotion from Audi Hawthorne - a fellow authorized Audi dealership located approximately 12 miles from your location - offering a full synthetic oil and filter change with fluid top-offs and vehicle wash for $179.99, valid through May 31, 2026. That is a difference of $214.79 for a materially identical service on the same vehicle type at two Audi-certified locations. I am not suggesting that all dealerships must price identically. However, a variance of this magnitude for a standard maintenance item, with no clear justification provided, is difficult to reconcile as a customer who has consistently chosen your location for over a decade.

Great salesman Al addressed all my concerns with the vehicle and the purchase process was quick and easy.