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Zeigler Subaru of Lafayette

(1,757 reviews)
New (833) 867-0399 (833) 867-0399
Used (765) 339-1309 (765) 339-1309
Service (866) 439-3591 (866) 439-3591

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Subaru of Lafayette from DealerRater.

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Service went well, no problems.

Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Excellent service and communication, minimal wait, nice

Excellent service and communication, minimal wait, nice facility, very friendly, I will be back soon!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jerry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The people was really friendly and enjoy dealing with

The people was really friendly and enjoy dealing with them. Thought we got a very Good Deal !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Bob Rohrman Subaru! We hope to see you soon!

I walked in and was greeted immediately.

I walked in and was greeted immediately. I got a great trade in for my Forester, so I went home with my new Outback!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

There was no pressure and very easy to deal with!

There was no pressure and very easy to deal with! Very happy with our car! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Dealership was very professional, answered all my

Dealership was very professional, answered all my questions about the software updates my car needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

We love working with John (JP).

We love working with John (JP). He has always been so great with us. We are on our 4th one with him. The service department is also great to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

They did a good job they keep me updated on the parts

They did a good job they keep me updated on the parts when they don’t have them in stock

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

They were very helpful in every way with the hole process

They were very helpful in every way with the hole process of us getting our new car the sales rep was fantastic and the manager helped me get what I wanted and more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

It was an absolute pleasure to do business.

It was an absolute pleasure to do business. Can was done when they said it would be done. Would definitely recommend. 10/10. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!