Skip to main content

Zeigler Subaru of Lafayette

(1,757 reviews)
New (833) 867-0399 (833) 867-0399
Used (765) 339-1309 (765) 339-1309
Service (866) 439-3591 (866) 439-3591

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Subaru of Lafayette from DealerRater.

Want to share your experience with this dealership?

Write a review

Chris was helpful in explaining safety features and gave

Chris was helpful in explaining safety features and gave us a great route to use for test drives!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad Chris was helpful and made your test drive experience great at Zeigler Subaru of Lafayette. We hope to see you next time! Safe travels!

Did not make the repair as needed, had to take to a shop

Did not make the repair as needed, had to take to a shop while on vaca.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brian, I'm sorry to hear about your experience with the tire rotation and the response you received. We strive for respectful communication and it's concerning that this wasn't reflected during your visit. Please reach out so we can address this issue directly and work towards a resolution. Thank you, Ryan Southwod Service Director

Friendly, knowledgeable & listened to Our concerns &

Friendly, knowledgeable & listened to Our concerns & interests. Geniunely cared about what was best for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Candy, we're delighted to hear that our team at Zeigler Subaru of Lafayette provided attentive and caring service. Thank you for sharing your experience with us! Safe travels!

Ziegler was quick to respond to my request to come in,

Ziegler was quick to respond to my request to come in, our rep was knowledgeable and super helpful. He was sensitive of what we were looking for, our budget, and our time. We would shop here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

BeckieE, we're delighted to hear that our team at Zeigler Subaru of Lafayette was able to meet your needs efficiently and thoughtfully. Thank you for considering us again in the future!

Very friendly people.

Very friendly people. Will do their best to take of you. Go out of their way. Awesome service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you always feel well taken care of by our team here at Zeigler Subaru of Lafayette! Thanks so much for your support and we'll see you next time!

Zeigler Subaru in Lafayette has always been honest and

Zeigler Subaru in Lafayette has always been honest and respectful. I never feel like they are trying to sell service that is not needed. So, there is now trust there. They wash my car when done and they keep you updated throughout the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Zeigler Subaru of Lafayette! We're delighted to hear that our team has earned your trust and kept you informed throughout the service. We appreciate your kind words and look forward to serving you again in the future!

Jenny, Crew and Jonathan have been helpful many times.

Jenny, Crew and Jonathan have been helpful many times. Tina B. is a treasure! Always making sure I get to see my college student while service is being preformed...a win-win.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Jenny, Crew, Jonathan, and Tina B. have consistently provided such helpful service at Zeigler Subaru of Lafayette! We're glad they make your visits enjoyable and convenient. Thank you for sharing this great feedback with us!

Jared was very nice and helpful.

Jared was very nice and helpful. It was a great experience. We are happy we bought a car at Ziegler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Jared & the Zeigler Subaru of Lafayette team with your purchase! We hope you enjoy your vehicle and look forward to seeing you again in the future!

Greeted me and got started on my service right away while

Greeted me and got started on my service right away while I waited. Very professional, informative and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your service experience was prompt and professional at Zeigler Subaru of Lafayette! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

Great selection of vehicles at fair prices at the Subaru

Great selection of vehicles at fair prices at the Subaru dealership. Great service as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jacob, Thanks for the stellar review! Looking forward to your next visit! - Zeigler Subaru of Lafayette