Reviews
Thought I answered this.
Thought I answered this. However my first time experience was very good...frienaccommodating. pleasant accomodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your first experience with Zeigler Subaru of Lafayette was pleasant and accommodating! Thank you for sharing your feedback, and we look forward to serving you again in the future.
Crew, my service advisor is great.
Crew, my service advisor is great. He is thorough and professional. I appreciate him keeping me informed of the progress of my vehicle. The only dealership issue I have is the $30 miscellaneous charge for normal operating expense items (shop towels, wear and tear on tools, etc.) When you spend over $1000 for service, I think these items should be included.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback about your recent experience here at Zeigler Subaru of Lafayette. We're glad to hear Crew provided thorough & professional service and kept you informed throughout the process. We appreciate your input regarding the miscellaneous charge and will certainly take it into consideration as we strive to improve our services. Your satisfaction is important to us!
Great dealership!
Great dealership! Sales people are knowledgeable and no pressure (ask for Aubrey Huls) ... will answer questions, bring vehicles up front for you to examine. After the sale they follow up on questions, satisfaction, etc. You feel welcome to the Subaru family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback about your experience at Zeigler Subaru of Lafayette! We're delighted to hear that Aubrey and our team made you feel welcome and provided knowledgeable, pressure-free service. Enjoy being part of the Subaru family!
Amazing experience for purchasing a vehicle.
Amazing experience for purchasing a vehicle. Bobby Brown took very honest and good care of us and provided us with all we needed to make an informed decision. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Max, we're delighted to hear that Bobby provided you with such a positive experience at Zeigler Subaru of Lafayette. Thank you for recommending us and sharing your feedback!
Tiffany and Torre were great getting the parts and
Tiffany and Torre were great getting the parts and getting the work done in a timely manner I appreciate everything they I would recommend your dealership to anyone would also give service department an a++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry, we're delighted to hear that Tiffany and Torre provided you with excellent service at Zeigler Subaru of Lafayette. Your recommendation means a lot to us! Thank you for the kind words about our service department.
Karson has always given me fast and personal service.
Karson has always given me fast and personal service. He’s always aware of my name and vehicles. Part of a great team at Zeigler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, we're delighted to hear that Karson and the team at Zeigler Subaru of Lafayette have consistently provided you with attentive service. Thanks for sharing your experience!
I like the new company more than Rohrman’s.
I like the new company more than Rohrman’s. Didn’t feel as smarmy and Justin was great.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback about your recent experience with Justin & the team here at Zeigler Subaru of Lafayette! We appreciate your support and look forward to working with you again in the future!
The reason for the 4’s is because I had a difficult time
The reason for the 4’s is because I had a difficult time contacting them. I had dealership cards and individual numbers, but nobody answered the phones nor was I able to leave a message. Second day, it went a bit better.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're sorry to hear about the initial communication issues and appreciate your patience throughout this experience. Your satisfaction is important to us, and we hope you won't hesitate to reach out if there's anything else we can do for you! - The Zeigler Subaru of Lafayette Team
What a huge change in the last two years.
What a huge change in the last two years. I actually like coming in to visit as well as do some Subaru business. Terrific team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, it's wonderful to hear that you've noticed such positive changes at Zeigler Subaru of Lafayette! We're glad you enjoy visiting us and appreciate your kind words about our team. Looking forward to seeing you again soon!
Super easy to work with!
Super easy to work with!!! My wife and I found a used Jeep they were selling online stop by and test drove it one evening. Over the next week negotiated a deal with Audrey. We were able to do the work remotely and once completed I was able to set up delivery through uship. The dealership did great working with the transport company and the Jeep was delivered to my door. Great price great service great people!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Zeigler Subaru of Lafayette! We're delighted to hear that Audrey and the team made the process smooth and convenient, even coordinating delivery right to your door. Enjoy your new Jeep!