Reviews
I had a wonderful experience at Beck & Beck! Troy Hall was helpful throughout the process. Love my new Buik Envision Avenir!
I had a wonderful experience at Beck & Beck! Troy Hall was helpful throughout the process. Love my new Buik Envision Avenir!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Best car dealership in Seguin. Very clean vehicles. Eddie and Billy were very helpful love those guys
Best car dealership in Seguin. Very clean vehicles. Eddie and Billy were very helpful love those guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Spoke with Eddie about a specific truck and set up a time to see it the next day. I reiterated for them to hold the truck and not to sell it out from under me. Eddie ensured that wouldn’t happen they would hold it and that they don’t do that, they wouldn’t sell a truck out from under someone. 3 hours before the agreed time to meet Eddie texts me they’re selling the truck. I called the sales manager Billy he knew of the agreement that I was to look at the truck decided to sell it anyway. I’ve never known anyone to buy a vehicle from here but you bet if anyone ever talks about buying from a dealership I’ll be sure to tell them to stay away from this place.
Spoke with Eddie about a specific truck and set up a time to see it the next day. I reiterated for them to hold the truck and not to sell it out from under me. Eddie ensured that wouldn’t happen they would hold it and that they don’t do that, they wouldn’t sell a truck out from under someone. 3 hours before the agreed time to meet Eddie texts me they’re selling the truck. I called the sales manager Billy he knew of the agreement that I was to look at the truck decided to sell it anyway. I’ve never known anyone to buy a vehicle from here but you bet if anyone ever talks about buying from a dealership I’ll be sure to tell them to stay away from this place.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re very sorry you had this experience and completely understand how frustrating it is to have a vehicle you believed was yours end up being sold. That is never the feeling we want anyone to walk away with. It appears there may have been a miscommunication during the process, and we take that very seriously. We appreciate you bringing this to our attention and will be addressing it internally to ensure our communication is clear and consistent moving forward. If you’re open to it, we would truly value the opportunity to make this right. Please call the dealership and ask for our General Manager so we can speak with you personally.
Gary was great to work with and very helpful. We are thrilled with our new SUV!
Gary was great to work with and very helpful. We are thrilled with our new SUV!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Don’t let this small dealership fool you. I purchased my car here and I had the best experience ever! Huge thanks to Alex, Eddie and Brian for making me feel like family. I will be back it if I’m ever in need of another vehicle. Keep up the great work guys!
Don’t let this small dealership fool you. I purchased my car here and I had the best experience ever! Huge thanks to Alex, Eddie and Brian for making me feel like family. I will be back it if I’m ever in need of another vehicle. Keep up the great work guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome service! Started the process online, walked in and left 15 minutes later with a new car!!🚗
Awesome service! Started the process online, walked in and left 15 minutes later with a new car!!🚗
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!! Highly recommended Eddie woo was so much help recommend him to help you get a car
Great experience!!! Highly recommended Eddie woo was so much help recommend him to help you get a car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eddie and Billy were wonderful to work with. It was non pressure sales, everything went smoothly and quickly! Thanks for helping g us get a new car.
Eddie and Billy were wonderful to work with. It was non pressure sales, everything went smoothly and quickly! Thanks for helping g us get a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is the first time I purchased a new vehicle in several years. They gave me a Great Deal! No hassle, no spin, no pressure! I highly recommend you give them a try…..
This is the first time I purchased a new vehicle in several years. They gave me a Great Deal! No hassle, no spin, no pressure! I highly recommend you give them a try…..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gary was great to deal with. Everyone at the dealership was nice honest and friendly. They didn’t try to up sell me on anything and the finance department was fast and honest.
Gary was great to deal with. Everyone at the dealership was nice honest and friendly. They didn’t try to up sell me on anything and the finance department was fast and honest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase