Reviews
I had the pleasure to work for the first time with JC. What a kind man. I truly felt like I am a valued customer. I know Jake, and he is definitely one of my favorite people. He too made me feel appreciated. I was lucky enough to get a loaner vehicle, and I was extremely impressed with its performance. It was my first time driving a CX-50 Hot Diggity!
I had the pleasure to work for the first time with JC. What a kind man. I truly felt like I am a valued customer. I know Jake, and he is definitely one of my favorite people. He too made me feel appreciated. I was lucky enough to get a loaner vehicle, and I was extremely impressed with its performance. It was my first time driving a CX-50 Hot Diggity!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
He was extremely nice and listened and got done what needed to be accomplished Great
He was extremely nice and listened and got done what needed to be accomplished Great
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our service advisor took the time to understand your needs and completed the work on your Mazda CX-5. Thank you for your kind words and for choosing us. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com
I had a very easy and seamless experience. I was very pleased Everyone was nice and great to work with
I had a very easy and seamless experience. I was very pleased Everyone was nice and great to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
How great to hear your CX-30 service went so smoothly and everyone made you feel welcome. It’s rewarding to know the process felt seamless and friendly. Thank you for choosing us for your Mazda CX-30. Roger Chammas rchammas@browningautogroup.com
Very helpful and prompt. Was able to provide a courtesy car at short notice which was very much appreciated
Very helpful and prompt. Was able to provide a courtesy car at short notice which was very much appreciated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star review. We’re pleased we could provide a courtesy vehicle on short notice while your Mazda CX-9 was in service. It’s rewarding to know this support was helpful and we appreciate your feedback. Roger Chammas rchammas@browningautogroup.com
Excellent service rep JC on my last visit Kyler on my second to last visit
Excellent service rep JC on my last visit Kyler on my second to last visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you had an excellent experience with our service team. Thank you for trusting us with your Mazda CX-50, and we look forward to assisting you on your next visit. Roger Chammas rchammas@browningautogroup.com
This dealership was incredible professional and helpful. I was able to head in and purchase a car all in one day. They were incredibly kind and patient, they took the time to make sure I understood every step in the process. Highly recommend.
This dealership was incredible professional and helpful. I was able to head in and purchase a car all in one day. They were incredibly kind and patient, they took the time to make sure I understood every step in the process. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you could complete your used Mazda CX-5 purchase in a single visit. Issac and our team enjoyed guiding you through each step with patience and clarity. Thank you for recommending us. Roger Chammas rchammas@browningautogroup.com
The gentleman who checked me in for my service appt . ( have forgotten his name) was awesome. Thanks!
The gentleman who checked me in for my service appt . ( have forgotten his name) was awesome. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that our team member made your MazdaSpeed Miata MX-5 service check-in smooth. We’ll be sure to pass along your appreciation for the warm welcome. Thanks for the five-star rating and for trusting us with your vehicle! Roger Chammas rchammas@browningautogroup.com
It was without a doubt the longest we've ever spent purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stock/ acquired from another dealer). Jaquelyn went above & beyond in her efforts to help us endure it. She's a real asset to your team. Our daughter jived with her on our first visit & wanted nobody else to sell her a car.
It was without a doubt the longest we've ever spent purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stock/ acquired from another dealer). Jaquelyn went above & beyond in her efforts to help us endure it. She's a real asset to your team. Our daughter jived with her on our first visit & wanted nobody else to sell her a car.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer. Roger Chammas rchammas@browningautogroup.com
Matt was awesome! He seemed to be honest and upfront. He was very knowledgeable about the car we bought. He was personable and friendly. Definitely would recommend him for anyone needing to buy a car, Definitely 10 stars for Matt. I was a little disappointed with the financial aspect of buying the car. As a third time buyer with Mazda; the financing seemed to be extremely longer than normal.
Matt was awesome! He seemed to be honest and upfront. He was very knowledgeable about the car we bought. He was personable and friendly. Definitely would recommend him for anyone needing to buy a car, Definitely 10 stars for Matt. I was a little disappointed with the financial aspect of buying the car. As a third time buyer with Mazda; the financing seemed to be extremely longer than normal.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words for Matt and for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer. Roger Chammas rchammas@browningautogroup.com
Had the best experience with the car dealer, Matt and financial clerk, Brittany. Felt comfortable and they were both knowledgeable in their job.
Had the best experience with the car dealer, Matt and financial clerk, Brittany. Felt comfortable and they were both knowledgeable in their job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled you had such a positive experience buying your Mazda CX-30. Mathew and our team are glad you felt at ease and found the process informative. Enjoy every mile behind the wheel. Roger Chammas rchammas@browningautogroup.com