Reviews
This dealership was incredible professional and helpful. I was able to head in and purchase a car all in one day. They were incredibly kind and patient, they took the time to make sure I understood every step in the process. Highly recommend.
This dealership was incredible professional and helpful. I was able to head in and purchase a car all in one day. They were incredibly kind and patient, they took the time to make sure I understood every step in the process. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you could complete your used Mazda CX-5 purchase in a single visit. Issac and our team enjoyed guiding you through each step with patience and clarity. Thank you for recommending us. Roger Chammas rchammas@browningautogroup.com
The gentleman who checked me in for my service appt . ( have forgotten his name) was awesome. Thanks!
The gentleman who checked me in for my service appt . ( have forgotten his name) was awesome. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that our team member made your MazdaSpeed Miata MX-5 service check-in smooth. We’ll be sure to pass along your appreciation for the warm welcome. Thanks for the five-star rating and for trusting us with your vehicle! Roger Chammas rchammas@browningautogroup.com
It was without a doubt the longest we've ever spent purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stock/ acquired from another dealer). Jaquelyn went above & beyond in her efforts to help us endure it. She's a real asset to your team. Our daughter jived with her on our first visit & wanted nobody else to sell her a car.
It was without a doubt the longest we've ever spent purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stock/ acquired from another dealer). Jaquelyn went above & beyond in her efforts to help us endure it. She's a real asset to your team. Our daughter jived with her on our first visit & wanted nobody else to sell her a car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer. Roger Chammas rchammas@browningautogroup.com
Matt was awesome! He seemed to be honest and upfront. He was very knowledgeable about the car we bought. He was personable and friendly. Definitely would recommend him for anyone needing to buy a car, Definitely 10 stars for Matt. I was a little disappointed with the financial aspect of buying the car. As a third time buyer with Mazda; the financing seemed to be extremely longer than normal.
Matt was awesome! He seemed to be honest and upfront. He was very knowledgeable about the car we bought. He was personable and friendly. Definitely would recommend him for anyone needing to buy a car, Definitely 10 stars for Matt. I was a little disappointed with the financial aspect of buying the car. As a third time buyer with Mazda; the financing seemed to be extremely longer than normal.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words for Matt and for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer. Roger Chammas rchammas@browningautogroup.com
Had the best experience with the car dealer, Matt and financial clerk, Brittany. Felt comfortable and they were both knowledgeable in their job.
Had the best experience with the car dealer, Matt and financial clerk, Brittany. Felt comfortable and they were both knowledgeable in their job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled you had such a positive experience buying your Mazda CX-30. Mathew and our team are glad you felt at ease and found the process informative. Enjoy every mile behind the wheel. Roger Chammas rchammas@browningautogroup.com
“Had an excellent experience at this dealership. The customer service went above and beyond, and everything was handled with no hassle or pressure. The entire process was smooth and easy from start to finish. Highly recommend.” Matt was our Salesman and Brittany was our underwriter, Superior (5) Excellent customer service.
“Had an excellent experience at this dealership. The customer service went above and beyond, and everything was handled with no hassle or pressure. The entire process was smooth and easy from start to finish. Highly recommend.” Matt was our Salesman and Brittany was our underwriter, Superior (5) Excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear your Mazda CX-30 purchase went smoothly without any pressure. Mathew and our team were pleased to make the process hassle-free and appreciate your recommendation. Roger Chammas rchammas@browningautogroup.com
Quick, friendly and seemed to be honest. They gave an option for text or phone update which was very nice.
Quick, friendly and seemed to be honest. They gave an option for text or phone update which was very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our Mazda CX-5 service. We’re delighted our team provided prompt and transparent assistance. It’s great that the text and phone update options made things convenient for you. We look forward to helping you again. Roger Chammas rchammas@browningautogroup.com
Great people. Building presentation could use a little work. Awkward place to be in. Facilities could use some upkeep/update
Great people. Building presentation could use a little work. Awkward place to be in. Facilities could use some upkeep/update
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com
JC helped me. He was patient with all my questions knowledgeable and very fair about what items on service were 'needed now' and what I could do at a later time.
JC helped me. He was patient with all my questions knowledgeable and very fair about what items on service were 'needed now' and what I could do at a later time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our patient and knowledgeable approach during your Mazda CX-5 service. We’re glad we could help prioritize what needed attention now and what could wait, and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com
My advisor was helpful and answered a few questions I had and texted me promptly
My advisor was helpful and answered a few questions I had and texted me promptly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our advisor answered your questions and texted you promptly. We’re glad your Mazda service visit went smoothly. Feel free to reach out whenever you need further assistance. Roger Chammas rchammas@browningautogroup.com