Reviews
I had another very good experience at Mazda Thousand Oaks Service Center. Kyler Freeman welcomed me on time for my 12:30 appointment, and the whole process was easy, clear, and professional. I appreciated not having to wait.
I had another very good experience at Mazda Thousand Oaks Service Center. Kyler Freeman welcomed me on time for my 12:30 appointment, and the whole process was easy, clear, and professional. I appreciated not having to wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for returning to our service center and trusting us with your Mazda. We’re glad your appointment began right on schedule and the entire process felt clear and prompt. We look forward to serving you again. Roger Chammas [email protected]
JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him!
JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star rating. We’re delighted the service team made your first Mazda visit so pleasant. We appreciate your trust and look forward to assisting you again. Roger Chammas [email protected]
Service was quick and efficient and I got all of my follow up questions answered.
Service was quick and efficient and I got all of my follow up questions answered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to know the service visit was quick and that all your questions were addressed. Our team appreciates you bringing in your Mazda. Please let us know if there’s anything more we can do for you. Roger Chammas [email protected]
I bought a used car while living overseas in order to safe time and rental costs when I arrived. Jaquelyn was the only person (of many) that I reached out to who made it easy from start to finish. Thousand Oaks Mazda sent a driver to pick me up from the airport and after verifying that the car was in the condition I expected, I signed the final DMV paperwork and drove off. I could have been happier with the process.
I bought a used car while living overseas in order to safe time and rental costs when I arrived. Jaquelyn was the only person (of many) that I reached out to who made it easy from start to finish. Thousand Oaks Mazda sent a driver to pick me up from the airport and after verifying that the car was in the condition I expected, I signed the final DMV paperwork and drove off. I could have been happier with the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear Jaquelyn made your overseas purchase of a used Toyota RAV4 Prime seamless from airport pickup through final DMV paperwork. We’re glad the process saved you time and rental costs while meeting your expectations. Thank you for sharing your experience and enjoy your RAV4 Prime. Roger Chammas [email protected]
All staff was professional,friendly and easy to work with Overall it was a great experience
All staff was professional,friendly and easy to work with Overall it was a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled Jaquelyn and the rest of our staff made your Mazda CX-5 purchase feel effortless. It’s wonderful to hear everyone was professional and friendly throughout. Enjoy every drive in your new CX-5! Roger Chammas [email protected]
jc and kyler and jake are all great. super helpful and super accommodating. service is the best
jc and kyler and jake are all great. super helpful and super accommodating. service is the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team’s service on your Mazda3 was helpful and accommodating. We appreciate you trusting us with your Mazda and sharing this feedback. Roger Chammas [email protected]
Mike in Service was really helpful. I truly appreciate his care and kindness. Elayne Haggan
Mike in Service was really helpful. I truly appreciate his care and kindness. Elayne Haggan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team showed care and kindness while servicing your Mazda CX-5. Thank you for your feedback. We look forward to assisting you again. Roger Chammas [email protected]
Pleasant and I like the coffee creamers No I said no Pleasant and I like the coffee creamers and lounge area
Pleasant and I like the coffee creamers No I said no Pleasant and I like the coffee creamers and lounge area
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you found the visit pleasant and enjoyed the coffee creamers and lounge area. It’s great to know your Mazda CX-5 was well taken care of during service. Thanks for the five-star rating! Roger Chammas [email protected]
Kyler is an exceptional service writer. He is easy to get in touch with, schedule, and pick up. My car is always taken care of well.
Kyler is an exceptional service writer. He is easy to get in touch with, schedule, and pick up. My car is always taken care of well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting how simple scheduling and pickup have been, and for trusting us with your Mazda3’s care. We appreciate your feedback and look forward to assisting you again. Roger Chammas [email protected]
I had a great experience. I visited 4 times before I bought my car and Micah provided excellent service. He was patient and answered endless questions. Micah is a pleasure to work with.
I had a great experience. I visited 4 times before I bought my car and Micah provided excellent service. He was patient and answered endless questions. Micah is a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted that our team member’s patience and detailed answers made each of your four visits smooth. Congratulations on your new Mazda CX-30, and thank you for choosing us. Roger Chammas [email protected]