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Veteran Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Veteran Chevrolet from DealerRater.

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Office pleasant, informative, easy to work with. Honest and up-front with procedure and they requirements. Diagnostic found known problems plus a couple not so obvious. Fixed all but found I needed plug wires that weren't on the estimate. Replaced the wires free of charge. Truck (a Ford) runs good as new. Fast turnaround, fair price, quality work. Highly recommend their service dept.

Office pleasant, informative, easy to work with. Honest and up-front with procedure and they requirements. Diagnostic found known problems plus a couple not so obvious. Fixed all but found I needed plug wires that weren't on the estimate. Replaced the wires free of charge. Truck (a Ford) runs good as new. Fast turnaround, fair price, quality work. Highly recommend their service dept.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you

On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Worst service department I have ever been involved with. They refuse to schedule me for a warranty issue. 5 months and still just excuses. I am working directly with my General Motors contacts on this poor service center. They give Chevrolet a bad name. Would not recommend them to anyone.

Worst service department I have ever been involved with. They refuse to schedule me for a warranty issue. 5 months and still just excuses. I am working directly with my General Motors contacts on this poor service center. They give Chevrolet a bad name. Would not recommend them to anyone.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.

Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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VERY VERY TERRIBLE SERVICE AT THIS DEALERSHIP , I brought my truck in to have a u joint and yoke on my silverado they get the job done , so I go five miles down the street and the driveshaft u joint breaks again along with the tail shaft on my transmission and the yoke on my rear axle , so please everyone don't have service done by these people if you want to keep your car or truck running.

VERY VERY TERRIBLE SERVICE AT THIS DEALERSHIP , I brought my truck in to have a u joint and yoke on my silverado they get the job done , so I go five miles down the street and the driveshaft u joint breaks again along with the tail shaft on my transmission and the yoke on my rear axle , so please everyone don't have service done by these people if you want to keep your car or truck running.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Prompt service with no problems scheduling and completing service. Would certainly visit this dealership again when in the area. Only issue was one of the valve stem caps was not replaced.

Prompt service with no problems scheduling and completing service. Would certainly visit this dealership again when in the area. Only issue was one of the valve stem caps was not replaced.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They are alway friendly and fast to attend to your needs. Service department is alway tried to do the repairs or service you need on your car.

They are alway friendly and fast to attend to your needs. Service department is alway tried to do the repairs or service you need on your car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This dealership is very accommodating to what you want in a vehicle. What you need and what will work for you. Very helpful! We are very please with Always Chevrolet!!!

This dealership is very accommodating to what you want in a vehicle. What you need and what will work for you. Very helpful! We are very please with Always Chevrolet!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Truck at dealer for over 7 months with light on and cannot fix Just a bunch of parts changers!! They don’t have any idea what they are doing nor should they be working on any diesel trucks!!

Truck at dealer for over 7 months with light on and cannot fix Just a bunch of parts changers!! They don’t have any idea what they are doing nor should they be working on any diesel trucks!!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wide selection of vehicles, sales rep, GM and finance manager treated us with respect. They valued our time and didn’t force us to wait longer then we needed to to get our desired deal complete. This is the first purchase of a vehicle I actually enjoyed due to our sales rep John. He was honest and genuine something you don’t see often at car dealerships. No endless haggling back and forth, respected what our budget was without belittling us. When we did spend about a twenty min stretch alone the sales rep John came to keep us updated each step of the process. The finance manger didn’t pressure us to add any extras to our vehicle and quickly and thoroughly went through the paperwork answering our questions. Got what I wanted on my trade in and was delivered a beautiful 2019 black trail boss with leather at a perfect price. Will come back for next vehicle and recommend to all family.

Wide selection of vehicles, sales rep, GM and finance manager treated us with respect. They valued our time and didn’t force us to wait longer then we needed to to get our desired deal complete. This is the first purchase of a vehicle I actually enjoyed due to our sales rep John. He was honest and genuine something you don’t see often at car dealerships. No endless haggling back and forth, respected what our budget was without belittling us. When we did spend about a twenty min stretch alone the sales rep John came to keep us updated each step of the process. The finance manger didn’t pressure us to add any extras to our vehicle and quickly and thoroughly went through the paperwork answering our questions. Got what I wanted on my trade in and was delivered a beautiful 2019 black trail boss with leather at a perfect price. Will come back for next vehicle and recommend to all family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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