Reviews
Write a reviewProfessional and communicated honestly
I contacted the Mathis location about a car we saw online. We live about an hour away so they went above and beyond to earnestly answe questions about the features on the car so that we did not make the drive unnecessarily. The team kept in good communication with us during the process via email, calling us and the sales person also txted, which was convenient for me. They were understanding of my work schedule and worked with us later in the day. It was a smooth experience with Andy, Rudy and their finance person, Rick. We got a sound car at a very fair price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Engine check light
Took truck into shop for check engine light. After 2 days the mechanic found a bad air filter. This truck has had all maintenance done at allways. The previous maintenance I believe the check list was not done correctly. Need to have someone check on mechanics to make sure they are doing there job correctly.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Exceptional salesmanship, and customer service by Larry Nels
Very professional, personal, and customer satisfaction focused. Larry went above and beyond to located a left over 2017 Silverado just right for a handicap disabled veteran. Financing was arranged for me, and Larry even delivered the truck to my home. He calls me to check on my satisfaction with my truck. What other sales representatives have anyone heard of that does this. Great inventory on used and new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful team and business
We drove from Houston to pick up our vehicle and the team at Allways made the process so easy. We were grateful to feel cared for in the big decision to buy a family vehicle! Not just a number, but actual valued customers. Rudy, Andy, and Sammy and everyone else—thank you for being a blessing to us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
inspection sticker
Very thorough and fast service for my vehicle inspection. Came in early and and had a minimal wait time , drank coffee and was on my way in no time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having the Oil Changed
Very good services and very polite people!!! Cythnia Ross was very polite and very helpful. I was in and out in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
state inspection
Allways Chevorlet service department in Mathis has always provide excellent service personally and professionally for my job. The staff has always extended their warm welcome and knowledge of the problems that need to be address
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Buying Experience
Rick listened to what we were looking for and worked hard to find the financing to fit our budget. Whole staff was Friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Great service department ! Easy to deal with and very professional . Went the extra to make sure I was happy with everything they did to my car and truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Incredibly nice people.
Small town personal service. The problem was diagnosed, parts ordered and repairs completed with 3 days. I love that they take the time to help you and are very informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair