Reviews
Alex was great! He helped me find the perfect car. Even though car shopping can be stressful, Alex let me test drive three different cars to make sure I felt completely comfortable with my purchase. He was patient, knowledgeable, and never made me feel pressured. I really appreciated the excellent customer service, and I will definitely come back and work with him again. Highly recommend!
Alex was great! He helped me find the perfect car. Even though car shopping can be stressful, Alex let me test drive three different cars to make sure I felt completely comfortable with my purchase. He was patient, knowledgeable, and never made me feel pressured. I really appreciated the excellent customer service, and I will definitely come back and work with him again. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not only was it great service, but also a great deal! Colin’s drive for customer appreciation and selflessness made negotiating hassle-free. Highly recommended.
Not only was it great service, but also a great deal! Colin’s drive for customer appreciation and selflessness made negotiating hassle-free. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people to buy cars from!! Very helpful and informative. They made it super easy buying a car!
Great people to buy cars from!! Very helpful and informative. They made it super easy buying a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a car from Colin, he was very helpful and I am very pleased with my car!
I bought a car from Colin, he was very helpful and I am very pleased with my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Colin was amazing I had previously bought a vehicle from him. and was looking to trade it in to get something new. they were very fair with their trade-in number. and were able to give me a great deal on my new car
Colin was amazing I had previously bought a vehicle from him. and was looking to trade it in to get something new. they were very fair with their trade-in number. and were able to give me a great deal on my new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a very poor experience with Ace Motorworks and their salesperson, Adam, while trying to purchase a Jeep Wrangler. We were in contact with Adam daily, waiting for the vehicle to be shipped to the lot so we could finalize the transaction. We had already negotiated the price with Adam and agreed upon a final figure, so we were simply waiting for the car to arrive to close the deal. We made our intent to buy very clear and stayed proactive in following up every single day. After texting for an update today, we were told the vehicle was suddenly sold because someone else "wired the money" before it even arrived. At no point during our daily check-ins or price negotiations was it mentioned that wiring funds sight-unseen was an option—or a requirement—to secure the vehicle. Had we been given that information, we would have acted on it, especially since we had already agreed on the price. Instead, we were led along while the dealership worked a deal behind our backs. The lack of transparency and the "first come, first served" approach without disclosing the rules of the game felt incredibly underhanded. If you value clear communication and professional integrity, I would recommend looking elsewhere. We certainly won’t be back.
I had a very poor experience with Ace Motorworks and their salesperson, Adam, while trying to purchase a Jeep Wrangler. We were in contact with Adam daily, waiting for the vehicle to be shipped to the lot so we could finalize the transaction. We had already negotiated the price with Adam and agreed upon a final figure, so we were simply waiting for the car to arrive to close the deal. We made our intent to buy very clear and stayed proactive in following up every single day. After texting for an update today, we were told the vehicle was suddenly sold because someone else "wired the money" before it even arrived. At no point during our daily check-ins or price negotiations was it mentioned that wiring funds sight-unseen was an option—or a requirement—to secure the vehicle. Had we been given that information, we would have acted on it, especially since we had already agreed on the price. Instead, we were led along while the dealership worked a deal behind our backs. The lack of transparency and the "first come, first served" approach without disclosing the rules of the game felt incredibly underhanded. If you value clear communication and professional integrity, I would recommend looking elsewhere. We certainly won’t be back.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I traded my vehicle in and got a perfect vehicle for my daily needs. The sales staff was very professional and helped me get the deal I wanted.
I traded my vehicle in and got a perfect vehicle for my daily needs. The sales staff was very professional and helped me get the deal I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Non responsive and deceptive. When I asked questions about things I could see in the pictures his response was to limit the number of pictures in the listing, rather than answer the questions.
Non responsive and deceptive. When I asked questions about things I could see in the pictures his response was to limit the number of pictures in the listing, rather than answer the questions.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After Colin & I negotiating a price on blank piece of paper he came back with a bill of sale with a higher price. He also couldn’t keep his “story straight” in his “sales approach” stating he’s has the same car we were buying then it was his girlfriend has the same car. Also said the finance company charges them $400 to use them which doesn’t make sense at all, just a bunch of unnecessary used car salesman xx. Daniel was great on the test drive tho
After Colin & I negotiating a price on blank piece of paper he came back with a bill of sale with a higher price. He also couldn’t keep his “story straight” in his “sales approach” stating he’s has the same car we were buying then it was his girlfriend has the same car. Also said the finance company charges them $400 to use them which doesn’t make sense at all, just a bunch of unnecessary used car salesman xx. Daniel was great on the test drive tho
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a vehicle with a written statement that it had been inspected and has "zero" issues. They tried to make money on me low balling the shipping which resulted in me having to wait three weeks to get it. It arrived with multiple issues. Although the dealership possessed the title, I had to spend many hours requesting it for it to show up 10 weeks later. This resulted in me having to pay interest and penalties at the DMV. They have since stopped responding to me.
I purchased a vehicle with a written statement that it had been inspected and has "zero" issues. They tried to make money on me low balling the shipping which resulted in me having to wait three weeks to get it. It arrived with multiple issues. Although the dealership possessed the title, I had to spend many hours requesting it for it to show up 10 weeks later. This resulted in me having to pay interest and penalties at the DMV. They have since stopped responding to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase