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Platinum Toyota of Texoma

(54 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (430) 323-5082 (430) 323-5082
Used (430) 277-6437 (430) 277-6437
Service (430) 277-6441 (430) 277-6441

Reviews

(54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Toyota of Texoma from DealerRater.

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Bought a 2017 Ford escape on Sept 25 2025 on Oct 23 2025

Bought a 2017 Ford escape on Sept 25 2025 on Oct 23 2025 the transmission went out very very disappointing never again! Patricia Womack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great got there first in line and was out pretty

It was great got there first in line and was out pretty quick. And the service guy was good. Thanks y'all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great fast service done fir my highlander brake done and

Great fast service done fir my highlander brake done and Barrin was wonderful service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a very good dealership.

This is a very good dealership.i bought my car there. brand new Real nice employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really do feel cheated.

I really do feel cheated. I got a thing in the mail saying that I could get a 1995 oil change when I arrive for my appointment. They did not do a 1995 oil change. They did a $80 oil change and then they had to realign my front end. They said that was bad so I end up walking out of there over $200 I went to spend 1995 for an oil change these people bait and switch stay away from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Chad on buying a 2020 Toyota Highlander.

I worked with Chad on buying a 2020 Toyota Highlander. He is very knowledgeable, kind, walked me through the whole process. He made everything easy and as quick as possible for making the purchase. 10/10 see Chad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They do an excellent job they're very thorough in their

They do an excellent job they're very thorough in their inspections and service. Staff is very friendly and concerned about the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super friendly staff!

Super friendly staff! I want to thank Brayden (GM) for giving me a deal on the car I ordered when other dealerships won’t. Also Billy (sales rep) very pleasant to talk to and last of all finance manager Shahram, he was awesome! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience repairs were made quickly.

Pleasant experience repairs were made quickly. Cooper Pierce informed me of repairs that needed to be done and suggested further maintenance.Highly recommend Platinum Toyota of Denison Texas.Thank you Frank Pingleton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service, quality workmanship- pleasant

Excellent customer service, quality workmanship- pleasant service personnel- reviewed maintenance host, suggested needed 70k routine maintenance & when I mentioned oil change they said I had another 5k milage b4 it was needed again…did not take advantage of me when I gave them the chance. EXEMPLARY CUSTOMER SERVICE!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Excellent Customer Service by the team