Reviews
Dealership was able to diagnose my car’s issues and
Dealership was able to diagnose my car’s issues and notified me that it was all covered under warranty. I was even given a ride home by one of the associates, when Noah was made aware, I intended on walking home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy bringing my car to this dealership for the
Always happy bringing my car to this dealership for the past 9 years. Thank you for a courteous and professional service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Justin is my Technician and he is the best - can’t
Justin is my Technician and he is the best - can’t explain how much he helped me and how professional he is. Best experience I have ever had with a dealership or any mechanic in my life. He went out of his way to fix my car. Awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
During the work, I received updates on the status of my
During the work, I received updates on the status of my atlas. We are always happy bringing our car into your dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a straightforward experience with Smithtown
I had a straightforward experience with Smithtown Volkswagen, especially with the salesman Jason. I love the car, but have to get a few things settled. It was my understanding the price was $372.00 a month for 36 months. Now I am told it is $386.00 per month.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place.
Great place. Jacob was great .. we were very happy and my daughter loves her car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service department.
Excellent service department. Really easy to make an appointment and they finished the work when they said they would.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Giving a 4-star and not 5-star rating because I had to
Giving a 4-star and not 5-star rating because I had to bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was taken care of.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quick and easy to work with my car was done quickly and
Quick and easy to work with my car was done quickly and was kept in the loop with the progress
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Noah did a great job keeping me informed about the status
Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for the service department of Smithtown due to a minor issue arising from the work done that should have been caught before the car was returned to me, and one issue, while better than how it went into service, is still persisting.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
