Morrie's Eau Claire Subaru

Reading some of the reviews was surprising. I would have been upset too if that were my experience, but, I have had absolutely wonderful sales and service experiences with Chilson. I have leased two Integra’s over a 6 year period from Chilson. They have serviced our 2015 Forrester over the same time period, and we just bought an Ascent. Sales has always been honest, friendly, straight forward and meeting every need. Service has always been on-time, exactly as expected without any problems. I want to personally thank Jason Casavant for his honesty, expertise, down-home personality and patience. I trust them and look forward to our continued partnership with their service department!

Have purchased 4 vehicles from Chilson. We love Subaru’s but do NOT like their service department schedulers/desk reps. Condescending at best and you know there’s an issue with the department when you receive follow up calls. Just went online to check a Cooper rebate status that they filled out for submission. It was declined because they did not install Cooper tires🙄

Unprofessional at best. They literally will sell someone else a car that you put a deposit on. Honestly the slimiest salesman move you can do, especially after financing and proof of insurance has been set up and confirmed. If we lived in the state I would love to pay them a personal visit but they have wasted enough time already. Upset is an understatement.

Brought my new Subaru to the dealer from where it was purchased, asking for a nail in my tire to be removed. 3 hours and still waiting just to remove a nail. Love the car. Hate the service My next car will be a Subaru, but will not buy at Chilson Subaru of Eau Claire.

We purchased a 2017 Outback limited in July 2016 and have had all our service work done at the dealer. They have an excellent service facility with excellent, friendly staff. We would not even begin to consider taking our vehicle anywhere else for service. The purchase experience was great with no pressure and full disclosure of all charges. We feel we got a great deal, again (this is vehicle number four from Chilson) Thanks!!!

Friendly but not pushy; answered all my questions; stays in touch but not too much. Salesperson is available if I have questions as I learn about my new vehicle. Prompt and friendly service department installed my add-ons working with my schedule.

Chilson Subaru is a very friendly dealership. Their sales people are very good at helping people find what they need in a vehicle. Bob Carr is a great sales person. We are very happy with our 2018 Outback. We would recommend this dealership to anyone looking for a new vehicle.

I needed some service done on my 2009 Legacy outback, so I took it to Chilsons. While I was there I took a walk through the show room and got to talk to a sales rep (Joe Anderson). I expained I was there for service. We talked about the new Outback and their new features. I could hear the passion he had for the cars and selling good cars to good people. One month later I was back to pick up my 2017 Outback. I was happy with the whole experience and the personal care and concern for my satisfaction I felt.

I know I'm a thorough, perhaps finicky, buyer on major purchases. Chilson sales people were patient and equally thorough which is important. Time will tell if I made the right choice, but right now I think I did.

After deciding the car I wanted was at Chilson's, I contacted them and was responded to by Mark. We communicated over a few days and I was assured he could transfer my out-of-state plates and take care of me. I went up an afternoon in an 'at last' break in the weather and spent the night. Caught Mark at opening at 9 and test-drove and approved the car. Finished the last bits of paperwork that were needed after having already given him info on-line. Jeanne checked me out. Jeanne and Mark were both zero-pressure easy-going pleasant to work with and got me on the road home by 10:30. Snowy hills and a pretty quiet highway in a great new car made the 4.5 hour cruise home almost like the icing on the cake. Got south of Madison before 2pm so that was wonderful. Just a little mist the last half-hour of the trip.