Reviews
Sale manager was Awesome Vincent Richardson was very
Sale manager was Awesome Vincent Richardson was very professional . I like my truck and will enjoy it .
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! I am thrilled to hear that you had a great experience with Vincent at Malloy Chevrolet of Charlottesville. It's fantastic to know you love your truck! If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle! Thank you, Matthew Raymond (434) 817-1881
I’ve had excellent friendly service at this dealership.
I’ve had excellent friendly service at this dealership. Highly recommend. The staff here are kind, knowledgeable and explain everything. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you received excellent and friendly service at Malloy Chevrolet of Charlottesville. Our team takes great pride in being kind and knowledgeable, ensuring you have a positive experience. We appreciate your recommendation and look forward to serving you again in the future! Thank you, Matthew Raymond (434) 817-1881
The people were very nice & helpful, but my car came back
The people were very nice & helpful, but my car came back filthy. My former dealer in Massachusetts washed the car with every service & to receive a dirty car wash a surprise. It seems that dirt from the adjacent job site blew all over my car. My car is normally parked in my garage, so the dirt was even more pronounced because it’s rarely that dirty. That was very disappointing.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881
Very fast and timely service.
Very fast and timely service. Serviced my vehicle as a walk in without any hesitation and accommodated all of my needs! Very friendly advisors and every person that walked through the service lounge greeted me from service to sales. I was offered a free appraisal by Bryan on my car and it was a super easy and fast process. Just not ready to replace my car yet. 100/10 would recommend for and service or sales need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're delighted to hear about your positive experience at Malloy Chevrolet of Charlottesville. It's fantastic that our team could accommodate all your needs so seamlessly, and that Bryan made the appraisal process easy for you. We appreciate your recommendation and hope to see you again for any service or sales needs in the future! Thank you, Sophal Try, Fixed Operations Director
Brandon and Nick were awesome, worked the problem in
Brandon and Nick were awesome, worked the problem in record Time! And had me back out on the road with a fixed Suburban.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ethan, for your kind words! We’re thrilled to hear that our team, including Nick, was able to get your Suburban fixed and back on the road quickly. Your satisfaction is our priority at Malloy Chevrolet of Charlottesville, and we appreciate you taking the time to share your experience. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director
The dealership was great everything was fine except the
The dealership was great everything was fine except the rotating of the tires the pressure is lo but tire don’t need air
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Sandra! We’re glad to hear that your overall experience at Malloy Chevrolet of Charlottesville was great. Your comments about the tire rotation and pressure are important, and we appreciate you bringing them to our attention. If you have further concerns or questions, please feel free to reach out to us. We hope to assist you again soon! Thank you, Sophal Try, Fixed Operations Director
I made an appointment a few days before and was able to
I made an appointment a few days before and was able to show up early and the work was done quick. The information given to me was exactly the work that was done and the customer representative checked in with me regularly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Ben! I'm glad that your appointment was on time and that you received clear communication throughout the process. We appreciate your trust and look forward to assisting you again at Malloy Chevrolet of Charlottesville. Thank you, Sophal Try, Fixed Operations Director
Very timely and well done appreciate the hard work they
Very timely and well done appreciate the hard work they do Will definitely come back
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! I'm happy to know that the service was efficient and met your expectations. We appreciate your support for Malloy Chevrolet of Charlottesville and can’t wait to help you again in the future. Thank you, Sophal Try, Fixed Operations Director
Service was not performed as indicated.
Service was not performed as indicated. When speaking to the service advisor he failed to take responsibility placing the blame on technicians. I understand he is not the one performing the service, however he is the liaison for the service department. He was very carefree and nonchalant in addressing my concerns. Eventually the service manager was able to address my concerns. Incidentally, the same issue was detected less than 4 days leaving the shop.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881
I can’t say enough great things about the service
I can’t say enough great things about the service department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on top of things—efficient, knowledgeable, and friendly. Both Camerons are incredibly helpful and go the extra mile to make sure everything runs smoothly. James, Chris, and Sarah round out an amazing team—each one of them brings a great attitude and makes sure I leave feeling taken care of. It’s rare to find a service department where everyone is this consistently helpful, but Malloy Chevrolet has truly set the bar high. Keep up the great work, team! You’ve definitely earned a loyal customer in me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive exceptional service at Malloy Chevrolet of Charlottesville. Our service team, including Mark, Lancer, and the Camerons, truly strives to provide efficient and friendly support to our valued customers like you. We appreciate your loyalty and kind words, and we can't wait to assist you again in the future. Thank you for being a part of the Malloy Chevrolet family! Thank you, Sophal Try, Fixed Operations Director