Reviews
Very patient, I have been using them for about 6yrs now
Very patient, I have been using them for about 6yrs now and Idris is superb Crystal is a sweetheart. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service person, Oscar was very professional.
The service person, Oscar was very professional. Before leaving Oscar came to my car and showed me about eco, normal and sport. No one has ever explained this to me. It was very informative and helpful to me. After Oscar explained the modes, I tried doing what he told me on the way home and it worked. I was very happy about this. Oscar has a good personality and I believe he is a people person I hope I said his name correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice and professional.
They have good services and good costumer services the
They have good services and good costumer services the personal it is good and take are
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I can't write about the entire dealership, but Mr.
I can't write about the entire dealership, but Mr. Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and POLITE. I am going to buy my WIFE a new Toyota Suv because of his Customer service skills.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Good work, but always trying to upsell services.
Good work, but always trying to upsell services. Service is always slow, with almost 2 hours for a tire rotation.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We are glad to hear you were satisfied with the quality of work. We appreciate your comments about service speed and additional recommendations and will review them with our team to improve the overall customer experience. We value your business and hope to serve you again in the future. We value your business and hope to serve you again in the future.
I scheduled a time for servicing and was immediately
I scheduled a time for servicing and was immediately taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service and wait time was sufficient. In my case 2 hours .I will take my car here from now on
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Direct and candid.
Direct and candid. Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided costs accordingly so that I could make informed decisions. Delivered within proposed timeframe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for choosing Toyota Certified at Capital Plaza and taking the time to share your experience! We pride ourselves on being direct and candid with our customers, and we're glad it helped you make well-informed decisions. We're always happy to provide options and keep things transparent. We hope to see you again in the future!
Very good customer service, all the staff are good, most
Very good customer service, all the staff are good, most especially Mr sam ale he's excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Costumer service here is one of the best 👌 I really
Costumer service here is one of the best 👌 I really appreciate Francis, my first visit 🥰
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
This place offers a clean atmosphere that feels friendly,
This place offers a clean atmosphere that feels friendly, has knowledgeable staff, and maintains a high level of organization.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.