Reviews
Jorge was very kind and made the process easy.
Jorge was very kind and made the process easy. Gave great customer service!!! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Be straight forward with your words 1.
Be straight forward with your words 1. Vehicle will be finish at! 2. It will cost —— Stop 🛑 scaming
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
What isn’t service number one? Why aren’t you hiring more people? Why why do you don’t care about your customer? Hot tea & donuts will be magnificent while waiting early in the mornings
Treat customers as number one!
Honestly your business doesn’t care! It’s all about money! I bet one hundred dollars my bill is over inflated
Everyone stealing money
Very good service and good customer service and
Very good service and good customer service and convenient location would recommend to family and friend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very prompt.
Very prompt. and the waite time was ok ..I was satisfied for the serviced rendered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Adeola, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service Great service Communication
Great service Great service Communication Communication Help Nice Great Good My advice Isaac was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sifa, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
Oscar was very very helpful, his service was the best.
Oscar was very very helpful, his service was the best. I really appreciate him, Oscar was nice very patient very understanding and he was always there for us when we needed it providing uber to take me and come pick me up from my appt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience with Oscar! Our team takes pride in providing excellent service. We look forward to serving you again in the future.
They had the vehicle we wanted.
They had the vehicle we wanted. After driving 2 1/2 hrs with payment in hand, it took over 3 hours to complete the transaction. That was frustrating!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Please allow me to apologize for the amount of time it took to complete your transaction. Please know that we will use your feedback to improve. If you would like to discuss this further, please don't hesitate to reach out to me. Rose Bayat, General Manager rbayat@group1auto.com
Welcoming and good customer services.
Welcoming and good customer services. They have a great communication skills with their customers. Great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mr. Yates provided thorough and fair explanation of
Mr. Yates provided thorough and fair explanation of services. I recieved a video of my service with explanation from my mechanic. It was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Yates here at Toyota Certified at Capital Plaza! Thank you again, and have a fantastic day!
Service is always professional — courteous, on-time, and
Service is always professional — courteous, on-time, and ever ready to explain, answer my questions work with me in keeping to what I can afford.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. If you have any further questions, please don't hesitate to reach out!