Reviews
Some mechanics do their jobs some don’t, and service
Some mechanics do their jobs some don’t, and service manager has a don’t care attitude, I guess cause I have to spend my money anyways smh….go to another location to get your vehicle serviced they only care about the money…how I get it back with more problems…
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jubar, Thank you for informing me about your service experience. Please know that we are looking into your concerns, and the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Tamara Darvish General Manager tdarvish@group1auto.com
Sales guy Micheal Diaz was the best salesman ever.
Sales guy Micheal Diaz was the best salesman ever. Professional and honest. The whole process was smooth sailing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The person who helped me his name was David Dyson.
The person who helped me his name was David Dyson. He had great customer service. He also made sure that helping me find my maintenance plan was priority so i can get my car serviced. I would strongly recommend only going to David. 🥰
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Loren, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Just bought the truck a month ago.
Just bought the truck a month ago. Oil change came Up in info alert, so I brought it in. Informed my representative Hugo of this and I needed windshield wipers. He informed me they would check everything and let me know of any repairs recommended. I received 3 recommendations, I had 1 done. I realized on my way home nothing about the wipers were recommended and half the rubber was peeled off. The representative should at least listen to the customer and put the request in. And there is a fee for his service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
clb passport, Thank you for informing me about your situation. Please know that we are looking into your concerns, David Gruner the General Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Tamara Darvish General Manager tdarvish@group1auto.com
Un muy confortable servicio nunca me avían echo sentir
Un muy confortable servicio nunca me avían echo sentir tan valorado he importante con migo
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡apreciamos tu evaluación positiva sobre tu reciente experiencia con nosotros! ¡Gracias y que tengas un día fantástico!
Hugo was great.
Hugo was great. Very helpful. Kept me notified with everything going on. Great customer service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Devin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good customer service.
Very good customer service. During my visit, David provided helpful feedback regarding what was needed for my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service and attention have always been great, it’s like a
Service and attention have always been great, it’s like a whole chamber of commerce by itself. Carlos Gómez, always has a excelente and positive attitude. Congratulations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Muy amable y atento excelente atención me explicó todo
Muy amable y atento excelente atención me explicó todo correctamente me atendió con mucho claridad
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola Ana, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.
Good customer service.
Good customer service. Not too much of a waiting time ,really good service overall today
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andrea, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.