Reviews
Recommend to always go see Willie in the quick lane. He will always make sure you’re good to go. This is by far the fastest dealership ever to change my oil and rotate my tires. He makes sure if I need something to let me know and not try to sell me things I don’t. Your be done before you grab a bag of popcorn and sit down to eat it.
Recommend to always go see Willie in the quick lane. He will always make sure you’re good to go. This is by far the fastest dealership ever to change my oil and rotate my tires. He makes sure if I need something to let me know and not try to sell me things I don’t. Your be done before you grab a bag of popcorn and sit down to eat it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great People to Work with and Very Helpful on answering questions I had about my car
Great People to Work with and Very Helpful on answering questions I had about my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was having a minor electrical problem with my aging Ranger and called for an appointment. The Service Manager got me in quickly and mentioned the open recall that I had on the truck. I dropped it off at the appointed time and the job got taken care of efficiently. Well done; priced right; I was pleased in the difference the new owners are providing. I've certainly regained confidence in the way the dealership in now run. I'll be back!!
I was having a minor electrical problem with my aging Ranger and called for an appointment. The Service Manager got me in quickly and mentioned the open recall that I had on the truck. I dropped it off at the appointed time and the job got taken care of efficiently. Well done; priced right; I was pleased in the difference the new owners are providing. I've certainly regained confidence in the way the dealership in now run. I'll be back!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Kendra was very helpful----took it from A to Z----Matt got involved and fine tuned my questions. Close to perfect
Kendra was very helpful----took it from A to Z----Matt got involved and fine tuned my questions. Close to perfect
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Matt B contacted us to resolve our issue. We are very satisfied with the result
Matt B contacted us to resolve our issue. We are very satisfied with the result
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
I enjoy going to Quick Lane at Northwoods Ford. Willy ensures that we get the right service and that we are taken care of promptly. There has never been a time where I did not feel like I was not an "important" customer. Willy is an excellent professional who ensures that we get what is needed.
I enjoy going to Quick Lane at Northwoods Ford. Willy ensures that we get the right service and that we are taken care of promptly. There has never been a time where I did not feel like I was not an "important" customer. Willy is an excellent professional who ensures that we get what is needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Their extremely high level of customer service makes Northwoods Ford a credit to the whole Ford Dealer network.
Their extremely high level of customer service makes Northwoods Ford a credit to the whole Ford Dealer network.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the way everything went,Sophia helped program are phone and explain every question, we asked. Paperwork went fast. Even though it was a used vehicle we purchased I was Allowed to test drive it for a couple of days which was very nice to make sure I liked it. Justin was very helpful also.
Very pleased with the way everything went,Sophia helped program are phone and explain every question, we asked. Paperwork went fast. Even though it was a used vehicle we purchased I was Allowed to test drive it for a couple of days which was very nice to make sure I liked it. Justin was very helpful also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Kendra, Justin, and Tae were great helps when purchasing my truck! Clear answers and straight shooters. Thanks again, I love my new truck!
Kendra, Justin, and Tae were great helps when purchasing my truck! Clear answers and straight shooters. Thanks again, I love my new truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Typical car salesman crap. Just slip in the 400$ charge for coating. Its absolute garbage. Spotty all over body and glass. Washed it twice and still spots everywhere. Very unsatisfied. Truck came without a jack. Its a safety issue. We'll order one right away. 2 weeks no jack. How long does it take to get a fricken Ford jack.
Typical car salesman crap. Just slip in the 400$ charge for coating. Its absolute garbage. Spotty all over body and glass. Washed it twice and still spots everywhere. Very unsatisfied. Truck came without a jack. Its a safety issue. We'll order one right away. 2 weeks no jack. How long does it take to get a fricken Ford jack.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car