Reviews
they did a fantastic job fast and helpful would come back again and again. friendly for sure
they did a fantastic job fast and helpful would come back again and again. friendly for sure
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of
They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service from check in to check out was exceptional. My concerns are always taken seriously.
The service from check in to check out was exceptional. My concerns are always taken seriously.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization.
Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful people! Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business with Smithville Ford for a long time. Thank you!
Wonderful people! Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business with Smithville Ford for a long time. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a used Jeep from this dealership, had to replace tires and wheels which I knew were bad, the things they failed to disclose were body bushings gone, rust in rear area, AC not working properly shocks worn out, brakes worn out after they passed on Mo state inspection. Do not buy anything used from this dealership!!
Purchased a used Jeep from this dealership, had to replace tires and wheels which I knew were bad, the things they failed to disclose were body bushings gone, rust in rear area, AC not working properly shocks worn out, brakes worn out after they passed on Mo state inspection. Do not buy anything used from this dealership!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Evan has always been very professional and attentive to questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received.
Evan has always been very professional and attentive to questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sal was our salesman. We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I found 2 trucks that were within our price range. Sal was a blast from start to finish. Kept to our price range. Once all the wheeling and dealing was done we were still pleased and happy to shake hands.
Sal was our salesman. We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I found 2 trucks that were within our price range. Sal was a blast from start to finish. Kept to our price range. Once all the wheeling and dealing was done we were still pleased and happy to shake hands.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service.
We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great since JD has taken over. The hole experience was great. Every one was friendly.
Great since JD has taken over. The hole experience was great. Every one was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair