Skip to main content

Smithville Ford

(280 reviews)
Visit Smithville Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (855) 281-1785 (855) 281-1785
Used (866) 655-6522 (866) 655-6522
Service (888) 707-3075 (888) 707-3075

Inventory

See all 171 vehicles from this dealership.

Incentives

See all incentives

About our dealership

Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.

Service center

Phone number (888) 707-3075

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smithville Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

they did a fantastic job fast and helpful would come back again and again. friendly for sure

they did a fantastic job fast and helpful would come back again and again. friendly for sure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The service from check in to check out was exceptional. My concerns are always taken seriously.

The service from check in to check out was exceptional. My concerns are always taken seriously.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization.

Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Wonderful people! Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business with Smithville Ford for a long time. Thank you!

Wonderful people! Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business with Smithville Ford for a long time. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Purchased a used Jeep from this dealership, had to replace tires and wheels which I knew were bad, the things they failed to disclose were body bushings gone, rust in rear area, AC not working properly shocks worn out, brakes worn out after they passed on Mo state inspection. Do not buy anything used from this dealership!!

Purchased a used Jeep from this dealership, had to replace tires and wheels which I knew were bad, the things they failed to disclose were body bushings gone, rust in rear area, AC not working properly shocks worn out, brakes worn out after they passed on Mo state inspection. Do not buy anything used from this dealership!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Evan has always been very professional and attentive to questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received.

Evan has always been very professional and attentive to questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Sal was our salesman. We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I found 2 trucks that were within our price range. Sal was a blast from start to finish. Kept to our price range. Once all the wheeling and dealing was done we were still pleased and happy to shake hands.

Sal was our salesman. We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I found 2 trucks that were within our price range. Sal was a blast from start to finish. Kept to our price range. Once all the wheeling and dealing was done we were still pleased and happy to shake hands.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service.

We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great since JD has taken over. The hole experience was great. Every one was friendly.

Great since JD has taken over. The hole experience was great. Every one was friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 280 reviews