Karma DFW Plano

Very disappointing experience. They were selling a Genesis 5.0 Ultimate which I have been trying to find for a couple of years. I met with Frank and looked at the car, test drove it and fell in love with it. I told him I was hiring a Private Professional Car Inspector to inspect the car the following Monday (I mean it had 132,000 miles). Frank agreed to help buy putting the car in one of the bays since it was over 100 degrees out. Oddly enough, on the day of the inspection, Franks sends me a text message saying he won't be there but Marco would handle everything. Marco, did not help or want to help at all. The car was not being put in a bay and he would not be able to assist with a lift to check the undercarriage, seals, suspension and so on. I was made to feel like I wasn't welcome there at all. What they did not know was I had a cashiers check for $10,000 and an envelope with the remainder in cash. I just needed the inspector to look at the car and give me the OK. I finally got frustrated with Marco and the overall negative attitude and said "This is not working at all. So, just forget it". His reply..."Okay, Bye". Very disappointing.

Karma DFW was very responsive. I was interested in a 928 GTS but it turned out to have an automatic transmission. The write up had stated it was a manual transmission but the pics included showed it was an automatic transmission. Karma DFW verified it was an automatic. I was looking for a manual transmission.

They misrepresented a used 2020 Porsche. It was high priced and they said it was in beautiful condition. Being out of state, I spent money on a pre-purchase inspection. Multiple systems were inoperable and the paint was thin and chipped. I am doubtful the good reviews on this dealer are accurate Thanks for wasting my time and money. How can you sleep at nights??

My grandson bought a car from here. He’s in Illinois and Darrel or Daryl ripped him off and didn’t honor the agreement they had. Maybe they only screw over people out of state but even if that’s the only people they screw over it’s WRONG! BUYER BEWARE!!!