Reviews
Process was smooth and professional. AJ or Andy was was great to work with. Highly recommend him
Process was smooth and professional. AJ or Andy was was great to work with. Highly recommend him
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lynn, we're happy you found our staff to be so supportive during your experience here at Audi Napa Valley. Please don't hesitate to reach out if there's anything additional we can do for you.
It was smooth delivery of the q7 to my doorstep without any issues. Thank you.
It was smooth delivery of the q7 to my doorstep without any issues. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback on the Q7 delivery. We appreciate your business with Audi Napa Valley.
I had an outstanding experience with Mo. He was extremely prompt, communicating through text and email instead of just calls, which made everything smooth. He was completely upfront with pricing from the start, easy to work with, and went above and beyond. I wasn’t planning to buy for a few more weeks, but because of Mo’s professionalism and responsiveness, I decided to purchase right away. Highly recommend him!
I had an outstanding experience with Mo. He was extremely prompt, communicating through text and email instead of just calls, which made everything smooth. He was completely upfront with pricing from the start, easy to work with, and went above and beyond. I wasn’t planning to buy for a few more weeks, but because of Mo’s professionalism and responsiveness, I decided to purchase right away. Highly recommend him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Audi Napa Valley. We appreciate your recommendation and are glad the communication and pricing met your expectations.
Easy car buying experience. No pressure. Took care of paperwork quickly. Jaydan Taylor was excellent. Highly recommend.
Easy car buying experience. No pressure. Took care of paperwork quickly. Jaydan Taylor was excellent. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Audi Napa Valley. We're glad the car buying process was smooth and efficient. We appreciate your recommendation.
They were very professional excellent people great experience thank you I recommend them greatly for any kind of car
They were very professional excellent people great experience thank you I recommend them greatly for any kind of car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Audi Napa Valley. We appreciate your positive feedback. Wishing you all the best with your car.
Best experience I’ve ever had purchasing a car. AJ was amazing to work with.
Best experience I’ve ever had purchasing a car. AJ was amazing to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with Audi Napa Valley. Our team is glad to assist you with your new car purchase. We appreciate your feedback.
Had a great experience with Mo and Jay. They were really amazing to work with and made the process really easy! Buying a car can be quite stressful but these two made everything so easy! Really appreciate it!
Had a great experience with Mo and Jay. They were really amazing to work with and made the process really easy! Buying a car can be quite stressful but these two made everything so easy! Really appreciate it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our team at Audi Napa Valley. It's good to hear the car buying process went smoothly for you. Thank you for sharing your experience.
Excellent experience! What I love , is that in my car shopping experience first time I didn’t feel any pressure. I told my budget and they worked with my preferred numbers and listen to me. Only professionals can provide high service like in Napa Valley Audi in Fairfield. I live in Sacramento and before getting the car I did my home work, and I went 3 Audi dealership in Sacramento. Therefore, I knew what I want , and found that only Napa Vally can provide all my expectations! I drove 1 hours 15 minutes to Fairfield , but its worth, no regrets!
Excellent experience! What I love , is that in my car shopping experience first time I didn’t feel any pressure. I told my budget and they worked with my preferred numbers and listen to me. Only professionals can provide high service like in Napa Valley Audi in Fairfield. I live in Sacramento and before getting the car I did my home work, and I went 3 Audi dealership in Sacramento. Therefore, I knew what I want , and found that only Napa Vally can provide all my expectations! I drove 1 hours 15 minutes to Fairfield , but its worth, no regrets!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your detailed feedback and are glad our team could meet your expectations during your car shopping experience. Thank you for choosing Audi Napa Valley.
I was looking for the very specific Audi S5 - Luxury Blue. And there is so many S5s around, most black / gray / white. I don’t know why industry provides mostly boring colors nowadays. But when we started chatting with Jayden, he was able to make it right over phone / text within Sunday, so that we picked up the car on Monday. He: - ensured he understands my needs - found the car (in was not in Napa dealership - brought the car in - discussed the term and applied all the end of year deals - settled the trade in. Car pickup next day was a breeze. I’d like to also thank other people in dealership who proactively supported the deal (including financing, paperwork, atmosphere and a bottle of Napa wine 🥂.
I was looking for the very specific Audi S5 - Luxury Blue. And there is so many S5s around, most black / gray / white. I don’t know why industry provides mostly boring colors nowadays. But when we started chatting with Jayden, he was able to make it right over phone / text within Sunday, so that we picked up the car on Monday. He: - ensured he understands my needs - found the car (in was not in Napa dealership - brought the car in - discussed the term and applied all the end of year deals - settled the trade in. Car pickup next day was a breeze. I’d like to also thank other people in dealership who proactively supported the deal (including financing, paperwork, atmosphere and a bottle of Napa wine 🥂.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with Audi Napa Valley. It's good to know our team could help find the exact Audi S5 you wanted and make the process smooth. Thank you for recognizing the effort across our dealership.
The employees were courteous, helpful and able in responding to any questions asked. Jonathan Bradley was very helpful and followed up to make sure any questions or issues were addressed.
The employees were courteous, helpful and able in responding to any questions asked. Jonathan Bradley was very helpful and followed up to make sure any questions or issues were addressed.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recognizing our team's efforts. We're glad to hear your questions were well addressed. Audi Napa Valley appreciates your feedback.