Skip to main content

Audi Napa Valley

(92 reviews)
Visit Audi Napa Valley
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 10:00am–5:00pm Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 716-0362 (888) 716-0362
Used (888) 910-2062 (888) 910-2062
Service (888) 821-5863 (888) 821-5863

Inventory

See all 98 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Audi Napa Valley marks the third addition to the portfolio of Fairfield Automotive Partners, with sister locations at BMW of Fairfield and Volkswagen of Fairfield. Audi Napa Valley is dedicated to offering patrons "A Better Way" to navigate the realm of automotive sales and service. This commitment extends beyond business transactions to promoting a balanced work-life equilibrium for our team, facilitated by comprehensive career training programs and advancement pathways, as well as active participation in community outreach and philanthropic endeavors.
The new facility will offer world-class amenities and a luxury service facility.

Service center

Phone number (888) 821-5863

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Napa Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

Process was smooth and professional. AJ or Andy was was great to work with. Highly recommend him

Process was smooth and professional. AJ or Andy was was great to work with. Highly recommend him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lynn, we're happy you found our staff to be so supportive during your experience here at Audi Napa Valley. Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

It was smooth delivery of the q7 to my doorstep without any issues. Thank you.

It was smooth delivery of the q7 to my doorstep without any issues. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on the Q7 delivery. We appreciate your business with Audi Napa Valley.

Show full review

I had an outstanding experience with Mo. He was extremely prompt, communicating through text and email instead of just calls, which made everything smooth. He was completely upfront with pricing from the start, easy to work with, and went above and beyond. I wasn’t planning to buy for a few more weeks, but because of Mo’s professionalism and responsiveness, I decided to purchase right away. Highly recommend him!

I had an outstanding experience with Mo. He was extremely prompt, communicating through text and email instead of just calls, which made everything smooth. He was completely upfront with pricing from the start, easy to work with, and went above and beyond. I wasn’t planning to buy for a few more weeks, but because of Mo’s professionalism and responsiveness, I decided to purchase right away. Highly recommend him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Audi Napa Valley. We appreciate your recommendation and are glad the communication and pricing met your expectations.

Show full review

Easy car buying experience. No pressure. Took care of paperwork quickly. Jaydan Taylor was excellent. Highly recommend.

Easy car buying experience. No pressure. Took care of paperwork quickly. Jaydan Taylor was excellent. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with Audi Napa Valley. We're glad the car buying process was smooth and efficient. We appreciate your recommendation.

Show full review

They were very professional excellent people great experience thank you I recommend them greatly for any kind of car

They were very professional excellent people great experience thank you I recommend them greatly for any kind of car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for recommending Audi Napa Valley. We appreciate your positive feedback. Wishing you all the best with your car.

Show full review

Best experience I’ve ever had purchasing a car. AJ was amazing to work with.

Best experience I’ve ever had purchasing a car. AJ was amazing to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your positive experience with Audi Napa Valley. Our team is glad to assist you with your new car purchase. We appreciate your feedback.

Show full review

Had a great experience with Mo and Jay. They were really amazing to work with and made the process really easy! Buying a car can be quite stressful but these two made everything so easy! Really appreciate it!

Had a great experience with Mo and Jay. They were really amazing to work with and made the process really easy! Buying a car can be quite stressful but these two made everything so easy! Really appreciate it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team at Audi Napa Valley. It's good to hear the car buying process went smoothly for you. Thank you for sharing your experience.

Show full review

Excellent experience! What I love , is that in my car shopping experience first time I didn’t feel any pressure. I told my budget and they worked with my preferred numbers and listen to me. Only professionals can provide high service like in Napa Valley Audi in Fairfield. I live in Sacramento and before getting the car I did my home work, and I went 3 Audi dealership in Sacramento. Therefore, I knew what I want , and found that only Napa Vally can provide all my expectations! I drove 1 hours 15 minutes to Fairfield , but its worth, no regrets!

Excellent experience! What I love , is that in my car shopping experience first time I didn’t feel any pressure. I told my budget and they worked with my preferred numbers and listen to me. Only professionals can provide high service like in Napa Valley Audi in Fairfield. I live in Sacramento and before getting the car I did my home work, and I went 3 Audi dealership in Sacramento. Therefore, I knew what I want , and found that only Napa Vally can provide all my expectations! I drove 1 hours 15 minutes to Fairfield , but its worth, no regrets!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your detailed feedback and are glad our team could meet your expectations during your car shopping experience. Thank you for choosing Audi Napa Valley.

Show full review

I was looking for the very specific Audi S5 - Luxury Blue. And there is so many S5s around, most black / gray / white. I don’t know why industry provides mostly boring colors nowadays. But when we started chatting with Jayden, he was able to make it right over phone / text within Sunday, so that we picked up the car on Monday. He: - ensured he understands my needs - found the car (in was not in Napa dealership - brought the car in - discussed the term and applied all the end of year deals - settled the trade in. Car pickup next day was a breeze. I’d like to also thank other people in dealership who proactively supported the deal (including financing, paperwork, atmosphere and a bottle of Napa wine 🥂.

I was looking for the very specific Audi S5 - Luxury Blue. And there is so many S5s around, most black / gray / white. I don’t know why industry provides mostly boring colors nowadays. But when we started chatting with Jayden, he was able to make it right over phone / text within Sunday, so that we picked up the car on Monday. He: - ensured he understands my needs - found the car (in was not in Napa dealership - brought the car in - discussed the term and applied all the end of year deals - settled the trade in. Car pickup next day was a breeze. I’d like to also thank other people in dealership who proactively supported the deal (including financing, paperwork, atmosphere and a bottle of Napa wine 🥂.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with Audi Napa Valley. It's good to know our team could help find the exact Audi S5 you wanted and make the process smooth. Thank you for recognizing the effort across our dealership.

Show full review

The employees were courteous, helpful and able in responding to any questions asked. Jonathan Bradley was very helpful and followed up to make sure any questions or issues were addressed.

The employees were courteous, helpful and able in responding to any questions asked. Jonathan Bradley was very helpful and followed up to make sure any questions or issues were addressed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for recognizing our team's efforts. We're glad to hear your questions were well addressed. Audi Napa Valley appreciates your feedback.

Show full review
See all 92 reviews