Reviews
I honestly had such a great experience at the dealership,
I honestly had such a great experience at the dealership, and I have to give a huge thank you to Omar! From the moment I met him, he was so friendly, patient, and genuinely helpful. He made what can sometimes be a stressful process feel easy and actually enjoyable.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a very good experience at the dealership yesterday.
I had a very good experience at the dealership yesterday. The transaction was fast and easy. The sales guy was very knowledgeable. Highly recommended.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience with Omar!
I had a great experience with Omar! He was friendly, professional, and very helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and treated me with respect. I’m very happy with my experience and would definitely recommend Omar to anyone looking for a great vehicle and excellent customer service.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
"I had an absolutely fantastic experience at NJ Auto
"I had an absolutely fantastic experience at NJ Auto Traders! Omar was my salesman, and he went above and beyond to make the entire process smooth and stress-free. He was knowledgeable, transparent, and genuinely helpful from start to finish. I highly recommend asking for Omar if you're looking for a great car-buying experience!"
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had one of the best car-buying experiences with Omar.
I had one of the best car-buying experiences with Omar. He guided me to a car I did not have as one of my options, but he explained to me In detail why this car would be my best option— very professional and trustworthy.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience with NJ Auto Traders!
Had a great experience with NJ Auto Traders! The staff was friendly, professional, and very helpful throughout the whole process. They worked with me, answered all my questions, and made everything smooth and stress-free. I really appreciate their help and would definitely recommend NJ Auto Traders to anyone looking for a vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience with this dealership.
Had a great experience with this dealership. The entire process was smooth and straightforward, and everyone was friendly and professional. They answered all of my questions, were transparent throughout the process, and never made me feel pressured. The car was exactly as described and the whole experience was quick and easy. Definitely recommend checking them out if you’re looking for a vehicle!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I will preface this by saying everything is a 100%
I will preface this by saying everything is a 100% factual representation of my experience with this business. Everything below is an accurate account of my experience. I’ve limited this review to events that I can personally verify and document, allowing readers to draw their own conclusions. I purchased a used car from them. When I arrived at the dealership, they gave me a test drive around the block. Upon returning, they took the car for “one last inspection” while we completed paperwork. Inspection comes back as “passed” roughly 5-10 minutes later. Paperwork still being signed. After everything’s been signed, they hand me the keys and I drive out of the dealership toward home. The vehicle passed the dealership’s inspection immediately before handing me the keys. Approximately 100 miles later, a rear tire suffered a catastrophic failure while I was traveling on the highway. I made it roughly 100 miles (from the lot), before my rear tire ripped off the wheel, shredding everything in its path. At the time I was traveling on a highway, so the damage could have been catastrophic. Luckily, there were no other cars around me at the time. Upon closer inspection, all four tires exhibited severe dry rot, as evidenced in the pictures. Additionally, the sidewalls were cracked in several places on all four tires. I immediately reached out to the dealership and got no response. So, sitting on the side of the highway I called a tow. $700 later, the vehicle arrived at my local body shop. They quoted me around “$10,000” worth of damage to repair everything. I continued reaching out to the dealership until finally getting through to their finance manager. I explained what happened, with pictures, and he said he’d talk to the owner and get back to me. The finance manager calls back and asked whether I would remove my online reviews if they agreed to send four replacement brand new tires. Based on that conversation, I requested that my reviews be removed, and those requests were documented by the review platforms. Approximately two weeks later, I was told the tires would not be sent because the finance manager could still see reviews online, despite my having already submitted requests to remove them. Over the following two weeks, I received no email, voicemail, text message, or other follow-up regarding the promised tires. So now, two weeks after the initial ordeal, I’m back to square one. My insurance company was under the impression the dealership would be sending new tires. My body shop under the same impression. This has been my documented experience from purchase through today. I encourage anyone considering doing business here to review the facts carefully and make their own decision.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Communication was excellent just never got there to view
Communication was excellent just never got there to view the vehicle. Answered all my questions in a timely fashion
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
The worst racist manger ever try to charge me $2800 in
The worst racist manger ever try to charge me $2800 in fees for $10000 car 2014 just because I wanted to buy cash and not finance
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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