NJ Auto Traders

I will preface this by saying everything is a 100% factual representation of my experience with this business. Everything below is an accurate account of my experience. I’ve limited this review to events that I can personally verify and document, allowing readers to draw their own conclusions. I purchased a used car from them. When I arrived at the dealership, they gave me a test drive around the block. Upon returning, they took the car for “one last inspection” while we completed paperwork. Inspection comes back as “passed” roughly 5-10 minutes later. Paperwork still being signed. After everything’s been signed, they hand me the keys and I drive out of the dealership toward home. The vehicle passed the dealership’s inspection immediately before handing me the keys. Approximately 100 miles later, a rear tire suffered a catastrophic failure while I was traveling on the highway. I made it roughly 100 miles (from the lot), before my rear tire ripped off the wheel, shredding everything in its path. At the time I was traveling on a highway, so the damage could have been catastrophic. Luckily, there were no other cars around me at the time. Upon closer inspection, all four tires exhibited severe dry rot, as evidenced in the pictures. Additionally, the sidewalls were cracked in several places on all four tires. I immediately reached out to the dealership and got no response. So, sitting on the side of the highway I called a tow. $700 later, the vehicle arrived at my local body shop. They quoted me around “$10,000” worth of damage to repair everything. I continued reaching out to the dealership until finally getting through to their finance manager. I explained what happened, with pictures, and he said he’d talk to the owner and get back to me. The finance manager calls back and asked whether I would remove my online reviews if they agreed to send four replacement brand new tires. Based on that conversation, I requested that my reviews be removed, and those requests were documented by the review platforms. Approximately two weeks later, I was told the tires would not be sent because the finance manager could still see reviews online, despite my having already submitted requests to remove them. Over the following two weeks, I received no email, voicemail, text message, or other follow-up regarding the promised tires. So now, two weeks after the initial ordeal, I’m back to square one. My insurance company was under the impression the dealership would be sending new tires. My body shop under the same impression. This has been my documented experience from purchase through today. I encourage anyone considering doing business here to review the facts carefully and make their own decision.

Communication was excellent just never got there to view the vehicle. Answered all my questions in a timely fashion

The worst racist manger ever try to charge me $2800 in fees for $10000 car 2014 just because I wanted to buy cash and not finance

I have much opción everything in one space nice very good perfect I recommend it

My interaction with NJ Auto was pleasant and comfortable mainly due to sells rep. Jamal due to his professionalism , knowledge and experience made the buying process effortless. The experience did not stop there, my interaction with manager Felix completing the necessary paperwork to finalize the buying process was also pleasant due to his expertise. I would highly recommend NJ Auto Trackers for anyone seeking to buy a quality high end vehicle

Buyers be aware this people are evil ….check your engines and if possible come down with your mechanic…sold me a totally damaged Range Rover that needed an new engine and a gearbox within two weeks of purchase …I wouldn’t want what happened to me to happen to you so stay away…they have their own secret mechanic installing cheap parts before the car being listed for sale…don’t put your money on a car that won’t last for an year because them engines and trans are tampered with or fixed just to get you home and the next day all the lights are on after signing all the paperwork the clowns guided you to sign knowing they selling you a damaged car…on calling them back to report the issue that’s when you will know who they really are…very unprofessional and full of lies…..again save your money and time ….stay away!!!!!!!👺