CarMax Green Brook

Upon me coming looking at cars at first, the atmosphere was a little strange. No one got up no one came out but then here came this very nice guy knowledgeable patient knew about every car had his phone with the prices, He just appeared to be a good guy. I think his name was Victor, but I’m not sure and then I came the next day. Thinking that I was coming to see him once again but he was not there he had called out. Then here came a knowledgeable, young lady, by the name of Chi Chi she was nice, and me not knowing that they don’t get paid by commission or sales. I waited three hours for her to wait on someone else come from lunch. The supervisor that was on that day was very nice. She kept checking on us. I ended up buying a car when I brought it back that following Wednesday it had something wrong with it and it was sent back to infinity, but this guy named Jason was so nice, so so nice. He rented me a car got me a Uber to get from work to the rental car place He just was a very nice guy I couldn’t have asked for more God lined these people up in my path the treatment I got was just horrendous. my car is still in the Infiniti shop but the people there great absolutely great I really really appreciate the good work that they’ve done for me. I could not ask for better. I thank God for them.

This dealership have such kind, nice and very professional people working there. Great experience was had.

My experience with CarMax of Green Brook was smooth from start to finish. I never felt pressured and that atmosphere of no pressure made me feel comfortable and able to make a decision. Everything is presented clearly. The staff is great and the sales consultant Stephen was excellent. Highly recommend!

The Greenbrook NJ Carmax team was very attentive, and eager to help create a great customer expreince.

My experience purchasing a vehicle from this company went from exciting to horrible. Elongated time lines, lapses in communication, lack of clear concise directions and expectations were all factors that impacted my experience and this review.Greenbrook Township’s current level of functioning is a horrible reflection of Car Max’s supposed “high standards.” Sadly, I am researching NJ’s Lemon Laws in preparation for the worst but I have hey Carmmax gave me coupons for maintenance in the future for a DYSFUNCTIONAL vehicle. In summary, BEWARE.