Reviews
I had an excellent experience at Audi service. I absolutely loved the attention I received from the team—everything felt professional, friendly, and efficient from start to finish. They even cleaned my wheels really well before storing them, which I really appreciated. My service advisor John was incredible; he truly knows how to take care of customers and made the whole process smooth and stress-free. Thank you John !
I had an excellent experience at Audi service. I absolutely loved the attention I received from the team—everything felt professional, friendly, and efficient from start to finish. They even cleaned my wheels really well before storing them, which I really appreciated. My service advisor John was incredible; he truly knows how to take care of customers and made the whole process smooth and stress-free. Thank you John !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anamaria, we’re so happy to hear John made your visit to Audi xx. Paul smooth and stress-free. Thanks for sharing your feedback about our service team!
Quality of the service I receive is outstanding. I trust the information provided and never pressured to agree to any service I am not interested in receiving.
Quality of the service I receive is outstanding. I trust the information provided and never pressured to agree to any service I am not interested in receiving.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you trust the service and recommendations provided by the team at Audi xx. Paul truly means a lot to us! We are glad you continue to receive outstanding care in a pressure free environment. Thank you for your support, and we look forward to assisting you again in the future!
Always a pleasure to work with Brad. Great communication and easy to work with. Will be back!
Always a pleasure to work with Brad. Great communication and easy to work with. Will be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew, thank you for the wonderful feedback about your experience with Audi St. Paul! We are thrilled to hear Brad continues to provide great communication and make each visit easy and enjoyable. Your continued support means a lot to our team, and we look forward to welcoming you back again in the future!
Bob Krueger was professional, very helpful and friendly. He understood what needed to be done and was able to complete the repairs early. This was very much appreciated because my Mom just passed and it was an extra difficulty to deal with at this time when we are making funeral preparations, etc.
Bob Krueger was professional, very helpful and friendly. He understood what needed to be done and was able to complete the repairs early. This was very much appreciated because my Mom just passed and it was an extra difficulty to deal with at this time when we are making funeral preparations, etc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so sorry for your loss. We’re glad Bob could assist you efficiently and compassionately during such a challenging time. Thank you for choosing Audi St. Paul and for sharing your feedback.
Outstanding service from Bob K. He followed up to make sure the technician service recommendations I selected were the items I intended. Much appreciated.
Outstanding service from Bob K. He followed up to make sure the technician service recommendations I selected were the items I intended. Much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased that Bob and our team provided you with such thorough service. Thanks for choosing Audi St. Paul!
Brad was awesome. He was one of the best service center managers I’ve encountered.
Brad was awesome. He was one of the best service center managers I’ve encountered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Angela, Thank you for sharing your happiness with Brad and the service team! We look forward to serving you again at Audi St. Paul. Enjoy your day!
Service Department personnel are excellent. The technician who filmed the video inspection of my vehicle was well spoken and clearly explained the findings.
Service Department personnel are excellent. The technician who filmed the video inspection of my vehicle was well spoken and clearly explained the findings.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our team! We’re glad their clear and thorough communication made a positive impact on your experience. We look forward to seeing you again at Audi St. Paul! Safe travels!
Wonderful service, easy process! Will was awesome!! They made helping my daughter get her first car a dream!
Wonderful service, easy process! Will was awesome!! They made helping my daughter get her first car a dream!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear Will made your daughter's first car purchase a dream at Audi St. Paul! We appreciate your business and we hope to see you both again down the road!
Fast and detailed service. Even took out and cleaned and washed the floor mats inside during a oil change.
Fast and detailed service. Even took out and cleaned and washed the floor mats inside during a oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the care that we bring to our customers' cars here at Audi St. Paul! It was a pleasure to assist you, and we hope to see you again down the road.
Quick turnaround for a warranty item on the rear camera and the service department did their best to get me back on the road again.
Quick turnaround for a warranty item on the rear camera and the service department did their best to get me back on the road again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to get your warranty service taken care of efficiently, Dona! Thank you for choosing Audi St. Paul!
It’s great to hear your warranty repair was handled quickly and efficiently. We’re glad the service team worked to get you back on the road without delay. Thank you for choosing Audi St. Paul, and we look forward to assisting you again in the future.