Reviews
What a waste of time trying to work with this dealership! They had a truck that I wanted to buy but I am not local and live far away. On Wednesday night I emailed the sales manager all of my trade info, payoff, and pictures and asked for pricing. Thursday morning multiple sales people promptly reached out to me like hawks. I explained that I emailed everything they need to know to the sales manager. I ended up communicating with one salesman who kept saying they would have numbers for me soon and that he was sitting down with the managers. It literally took until late on Saturday (3 full days) to get some numbers. Their trade offer was ridiculous and they added nearly $3500 of fees and add ons that I did not want. I immediately sent them my best offer on Saturday night and was told that he would go to work on it Monday morning. It’s now end of the day Monday and no communication. I tried to call the dealership to speak to the sales manager numerous times and on the rare chance you don’t get a recording, they would not let me speak to him and said they would relay a message to call me. He never once called me back. I have now wasted 5 days on this. I guess they don’t want to sell their trucks??? I have never had such a frustrating experience attempting to buy a vehicle.
What a waste of time trying to work with this dealership! They had a truck that I wanted to buy but I am not local and live far away. On Wednesday night I emailed the sales manager all of my trade info, payoff, and pictures and asked for pricing. Thursday morning multiple sales people promptly reached out to me like hawks. I explained that I emailed everything they need to know to the sales manager. I ended up communicating with one salesman who kept saying they would have numbers for me soon and that he was sitting down with the managers. It literally took until late on Saturday (3 full days) to get some numbers. Their trade offer was ridiculous and they added nearly $3500 of fees and add ons that I did not want. I immediately sent them my best offer on Saturday night and was told that he would go to work on it Monday morning. It’s now end of the day Monday and no communication. I tried to call the dealership to speak to the sales manager numerous times and on the rare chance you don’t get a recording, they would not let me speak to him and said they would relay a message to call me. He never once called me back. I have now wasted 5 days on this. I guess they don’t want to sell their trucks??? I have never had such a frustrating experience attempting to buy a vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
My brother Lamar helped me find the perfect car, and I couldn’t be happier! He made the whole process feel easy and genuinely looked out for me every step of the way. Now I’m driving my dream car and feeling like a Barbie! 💕 I’m so proud of you, Lamar. Thank you for taking such good care of me!
My brother Lamar helped me find the perfect car, and I couldn’t be happier! He made the whole process feel easy and genuinely looked out for me every step of the way. Now I’m driving my dream car and feeling like a Barbie! 💕 I’m so proud of you, Lamar. Thank you for taking such good care of me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Jeep Wrangler! We’re delighted the process felt seamless and that you love your dream ride. Enjoy every adventure behind the wheel, and thank you for sharing your excitement.
Lamar took care of me and I would recommend him and Xtreme to anyone around
Lamar took care of me and I would recommend him and Xtreme to anyone around
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our team. We’re pleased to know you received great care during your visit. Please reach out if we can assist you again.
Rob was extremely helpful and had very fast communication. I will be back for another purchase with him! Go see rob! :)
Rob was extremely helpful and had very fast communication. I will be back for another purchase with him! Go see rob! :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s great to hear that Robert’s prompt communication and support made your experience so positive. Thank you for choosing a used Nissan, and we look forward to assisting you with your next purchase.
Rob was very great and helpful! :) He answered all my questions and made sure I left out happy!
Rob was very great and helpful! :) He answered all my questions and made sure I left out happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We’re glad Robert answered all your questions and made sure you left happy. Enjoy every drive in your Nissan Kicks.
Wonderful service!!!! Thank you so much for helping me Mr. Robert Turner get my new vehicle. Outstanding job and wonderful customer service. Thank you for doing a great job
Wonderful service!!!! Thank you so much for helping me Mr. Robert Turner get my new vehicle. Outstanding job and wonderful customer service. Thank you for doing a great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s great to hear Robert provided outstanding support while you picked up your used Buick Envision. We’re thrilled the process went smoothly for you. Enjoy your new vehicle and feel free to reach out if there’s anything else you need.
Great service!!!! Great working with Robert on getting me my new car. Need a new car go to them.
Great service!!!! Great working with Robert on getting me my new car. Need a new car go to them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s wonderful to know you enjoyed working with Robert and are happy with your new Jeep Compass. Feel free to reach out if there’s anything else we can help you with.
Jess has got the hook up. For anyone needing a new ride go with the best. That's Jess. Knows what I wanted and got it in no time flat. Will definitely recommend her to all my family and friends
Jess has got the hook up. For anyone needing a new ride go with the best. That's Jess. Knows what I wanted and got it in no time flat. Will definitely recommend her to all my family and friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your experience with your used Ford F-150. It’s rewarding to know our team was able to match you with the right vehicle so quickly. We appreciate your recommendation and look forward to helping your friends and family find their ideal rides.
Jessica was very helpful very kind knew exactly what to do I highly recommend her
Jessica was very helpful very kind knew exactly what to do I highly recommend her
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending our team. We’re delighted we could provide kind and knowledgeable assistance. Please reach out if you need anything else.
I went to many dealerships and I couldn’t get approved. I came to Jeep and got approved with no problems! Thanks to Robert!
I went to many dealerships and I couldn’t get approved. I came to Jeep and got approved with no problems! Thanks to Robert!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase