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Folsom Lake Chrysler Jeep Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
New (877) 577-1796 (877) 577-1796
Used (866) 742-2103 (866) 742-2103
Service (888) 734-0413 (888) 734-0413

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Chrysler Jeep Dodge Ram from DealerRater.

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I repeated myself to Hector about the $100 discount on

I repeated myself to Hector about the $100 discount on the phone and in person. He forgot to apply the discount and I had to sign up for a payment plan. The lady I talked to, I told to apply the discount code to she said Hector would have to do it. But let’s get set up on the payment plan I said that’s fine as long as I get the $100 off. The discount was not applied and was told it was too late to apply it. They offered me a free oil change instead. Extremely disappointing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great experience.

Always a great experience. Eric and Rebecca are the best!! See you guys next time!!!😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eric is always amazing.

Eric is always amazing. And so is his team. They are very helpful and listen to all your wants and needs when it comes to purchasing a vehicle. Eric is the only person I will continue to business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had been shopping the auto mall in Roseville and where

We had been shopping the auto mall in Roseville and where disappointed in the service and ability to care about their customers. So we headed to Folsom. There we where surrounded by kind compassionate people and kind sales people. We knew what we wanted so it was a pretty easy deal. We walked out with our new Ram. I give these folks 10/10 for all departments. No pressure whatsoever. If you want to waste your time head to Roseville. But if you want to make a good deal Folsom is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mariane was amazing and made our buying experience easy

Mariane was amazing and made our buying experience easy and hassle free. Thanks to the team for our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Moriah was incredible throughout the entire process, from

Moriah was incredible throughout the entire process, from the custom order all the way to delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John was the best sales person to work with.

John was the best sales person to work with. He made the process easy! Thank you Foksom Lake Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful car dealer……… Jeep I bought brand new keep and

Wonderful car dealer……… Jeep I bought brand new keep and the staff Eric and Rebecca was like Movie stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I go to Folsom Jeep, I always feel very important.

When I go to Folsom Jeep, I always feel very important. The customer service is excellent, and the work that was performed has been-outstanding. I live in Lincoln California and it’s worth the trip. ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales staff and General Manager are horribly dishonest...

Sales staff and General Manager are horribly dishonest and predatory. I order a Ram truck from them and was quoted a specific price. The truck I received wasn't what I ordered and was $2k more than I was quoted, and they didn't bother to even bring any of this to my attention......I had to figure it out myself. I took delivery on the truck anyway because I needed it for work, and did so based on a good faith promise from their Fleet Manager to look into the issue and "make it right". What a joke. As soon as they had they're money and I had driven off the lot, they ignored me. Just horrible horrible people. Beware and stay clear.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.