Reviews
Write a reviewUpon calling for an appointment on a Thursday afternoon,...
Upon calling for an appointment on a Thursday afternoon, I was scheduled the next day. Aveneel was friendly, informative and in communication with me. He knew good customer service. I would deal with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan worked with us for two days and was very helpful...
Bryan worked with us for two days and was very helpful the whole time, his responses via email and phone were quick and efficient, and he was very friendly in person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We called ahead and asked if they had a specificCar,...
We called ahead and asked if they had a specific Car, they did - and pulled it out of the showroom for us to test drive. I loved it and bought it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Moriah was very helpful and was able to solve all my...
Moriah was very helpful and was able to solve all my issues. She was very professional and kind. I would recommend her to anyone looking for a car. She was GREAT
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service before a long driving trip (5,000 miles).
I have been going to Folsom Lake Dodge/Jeep for more than 10 years to have my cars serviced. I trust that they will always do the things I need done and do them right. I always feel safe when the job is done. They serviced my Dodge Grand Caravan for 10 years and now I have a new Jeep Renegade and I intend to rely on them to do the same good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience I'm a returning customer this is...
Had a great experience I'm a returning customer this is my second purchase from Eric and my mom also purchased a vehicle from eric aswell...we.love him he is the best I would recommend him..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
These folks are top notch! The salesman, Chris was the...
These folks are top notch! The salesman, Chris was the VERY best-10 stars! Victor in finance followed with his own set of 10 stars! I will send everyone I know here! This is the second vehicle I have purchased from them...I will return if the need arises! THANK YOU!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my best new car buying experience! We...
This was my best new car buying experience! We definitely were offered a fair price. John Crooks knows his cars and provides excellent customer service. I apologize for not remembering names but the woman who did the customer service consult and the man whom did finance were both excellent as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were scheduled to go RV camping the next day and the...
We were scheduled to go RV camping the next day and the truck was making a strange noise. Our service advisor helped us get our truck fixed in a very short time and got us on the road in time for the trip.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience. Helpful staff. Would recomend if you are...
Good experience. Helpful staff. Would recomend if you are in the market for a new car. Got myself a new dodge charger and couldn’t be happier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
