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Folsom Lake Chrysler Jeep Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
New (877) 577-1796 (877) 577-1796
Used (866) 742-2103 (866) 742-2103
Service (888) 734-0413 (888) 734-0413

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Chrysler Jeep Dodge Ram from DealerRater.

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Upon calling for an appointment on a Thursday afternoon,...

Upon calling for an appointment on a Thursday afternoon, I was scheduled the next day. Aveneel was friendly, informative and in communication with me. He knew good customer service. I would deal with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bryan worked with us for two days and was very helpful...

Bryan worked with us for two days and was very helpful the whole time, his responses via email and phone were quick and efficient, and he was very friendly in person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We called ahead and asked if they had a specificCar,...

We called ahead and asked if they had a specific Car, they did - and pulled it out of the showroom for us to test drive. I loved it and bought it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Moriah was very helpful and was able to solve all my...

Moriah was very helpful and was able to solve all my issues. She was very professional and kind. I would recommend her to anyone looking for a car. She was GREAT

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service before a long driving trip (5,000 miles).

I have been going to Folsom Lake Dodge/Jeep for more than 10 years to have my cars serviced. I trust that they will always do the things I need done and do them right. I always feel safe when the job is done. They serviced my Dodge Grand Caravan for 10 years and now I have a new Jeep Renegade and I intend to rely on them to do the same good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience I'm a returning customer this is...

Had a great experience I'm a returning customer this is my second purchase from Eric and my mom also purchased a vehicle from eric aswell...we.love him he is the best I would recommend him..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These folks are top notch! The salesman, Chris was the...

These folks are top notch! The salesman, Chris was the VERY best-10 stars! Victor in finance followed with his own set of 10 stars! I will send everyone I know here! This is the second vehicle I have purchased from them...I will return if the need arises! THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my best new car buying experience! We...

This was my best new car buying experience! We definitely were offered a fair price. John Crooks knows his cars and provides excellent customer service. I apologize for not remembering names but the woman who did the customer service consult and the man whom did finance were both excellent as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were scheduled to go RV camping the next day and the...

We were scheduled to go RV camping the next day and the truck was making a strange noise. Our service advisor helped us get our truck fixed in a very short time and got us on the road in time for the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience. Helpful staff. Would recomend if you are...

Good experience. Helpful staff. Would recomend if you are in the market for a new car. Got myself a new dodge charger and couldn’t be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.