Reviews
Very friendly and personal.
Very friendly and personal. It's been months since my last visit and they remembered my name, not just my face.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy
The entire team was a pleasure to work with!
The entire team was a pleasure to work with!! Service manager had no problem explaining the work that was completed!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our entire team made your visit enjoyable. Transparency and clear communication are fundamental to us, and it's great to know that our service manager provided clarity on the work that was done. We always strive to ensure our customers leave informed and satisfied. Your feedback is truly appreciated, and we're here for any future needs or questions you might have. Thanks again, and safe driving out there! Ray Brandt Auto Group #WeMakeItEasy
Everything was great.
Everything was great. Great communication. Car was repaired perfectly. Easy to pick up after repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We're so glad to hear that our service department met your expectations and that the communication was seamless. Our team tries their very best to ensure that every repair is done meticulously and that the process is as smooth as possible for our valued customers. We're glad everything went well from start to finish. Your feedback is greatly appreciated, and we look forward to assisting you with any future needs. Thank you for choosing Ray Brandt Volkswagen, and happy driving! Ray Brandt Auto Group #WeMakeItEasy
Great service department
They didn’t communicate very well upfront.
They didn’t communicate very well upfront. Also scheduled my car for a 20k service and it wasn’t completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us; we appreciate the feedback. Your review has been sent to Management. Can you please respond privately to this message with your full name and contact information so that a member of our team can reach out to you regarding your review? Thank you. Sincerely, Ray Brandt Auto Group
Great service!
Great service! I got my car serviced quick and they did a great job. Your service manager is very kind and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy
I took my car to Ray Bryant Volkswagen voice service I
I took my car to Ray Bryant Volkswagen voice service I was told that my car needed a part on the wheel axle which was four months ago months ago I was saw that they will be contacting me for service when the part arrived I still haven’t heard from them since that day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group
It was great.
It was great. Long wait but it was completed. Just wished they wash the vehicle as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We are glad to hear that you found the service great, and we apologize for the longer-than-desired wait time. We also appreciate your suggestion about washing the vehicle; we strive to enhance our customer experience, and your input is very much appreciated in that effort. We hope to see you again and will strive to make your next visit even better. Safe driving! Ray Brandt Auto Group #WeMakeItEasy
The staff was kind & helpful.
The staff was kind & helpful. They were working with a limited staff but I received service as if they had a full staff. Quality service was not compromised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy
Helpful, friendly, knowledgeable about cars, and willing
Helpful, friendly, knowledgeable about cars, and willing to meet my needs great customer service departments
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy
Team was helpful.
Team was helpful. Service was complete during the estimated time. Had oil change and tire fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy