Reviews
Everyone was really kind and down to earth.
Everyone was really kind and down to earth. Nobody was pushy or impatient. I feel like I was heard and that my needs were meant. Great Experience !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad to hear the team made your visit a breeze. If there is anything else we can do to help you please feel free to reach out! Have a wonderful day!
Easy buy great people love my truck.
Easy buy great people love my truck. Will probably go back again sometime in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good knowledge and helpful sales reps made my experience
Good knowledge and helpful sales reps made my experience very easy and worth my time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Have a great day!
Great, friendly, Bad service hours, no appointments on
Great, friendly, Bad service hours, no appointments on Saturday. Have to be in line 1 1/2 hours early on Saturday morning. No later afternoon appointments on weekday for people who work..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for giving us 5-stars! We strive to provide excellent service and understand that you were disappointed with your wait time. We understand your frustration and hope you’ll give us another opportunity in the future to make this up to you. Feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 with any additional feedback. Thank you again.
Great experience!
Great experience! The customer service was excellent and not "pushy". My sales representative was very transparent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We appreciate the positive feedback about our customer service. We hope you come back again soon!
It was an easy,smooth and quick process.
It was an easy,smooth and quick process.As you enter someone is waiting for you to answer your questions.We got the car the next day complete with paperworks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Andre for the positive review! We are so glad to hear that you had such a great experience with us, and we hope to see you back soon.
Very helpful and responsive.
Very helpful and responsive. Our purchase was quick and satisfying. Only thing missing was we were thought the car would be detailed and tank filled, but that didn't happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are glad to hear that you found our team helpful and responsive during your purchase. Please come back again soon!
Spent 2 hours in express service to have my inspection
Spent 2 hours in express service to have my inspection stickers added to new windshield. I was very disappointed in the service I received.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello. We appreciate the feedback. We are saddened to hear you did enjoy your recent service visit. We would like to hear more details about your experience and work with you to find a resolution. Feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience. Thank you and we hope to hear from you soon.
2 hours to replace inspection stickers in express service does not seem to be very reasonable. I have all my service and maintenance done at Rothrock for the many jeeps that I purchased from you. Really never had any previous issues. This was the worst that I have experienced.
Great experience!
Great experience! Anthony in sales was so helpful, patient, and answered every question that we had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Thank you for your positive feedback. We're delighted to hear that Anthony helped make your purchase experience such an enjoyable one. Thank you for choosing Rothrock. Come see us again soon!
Very knowledgeable, helpful, patient, and considerate.
Very knowledgeable, helpful, patient, and considerate. Made buying a car a pleasant experience. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that you found our team helpful and considerate! Thank you for the review, and we hope to see you back again soon.